Key Responsibilities; -
- Champion and gain buy-in for the Digital strategy, product vision and roadmap from partner teams through collaboration, documentation and negotiation that effectively influences peers and senior management.
- Manage all the digital initiatives that will deliver the digital roadmap both internal and other vendor related products within the division
- Define digital product requirements for customization and new products to meet specific customer needs and liaise with the technical team to ensure correct implementation
- Interaction with senior level management in other teams to help champion new ideas and ensure appropriate size and scope of proposed action plans while demonstrating excellent project management skills, with a proven track record of successful delivery of projects on time, in line with budget expectations and strategy.
- Project management and the delivery of new functionality and system enhancements to the market, including specification documentation, testing (from system, user to pilot / in-market phases), documentation of processes & procedures up to launch/commercialization phase.
- Identify, document & implement changes for process improvement arising from audits, staff & customer feedback and compliance, in liaison with internal stakeholders from technology and other departments.
- Support the Commercialization & Growth (C&G) and Partnerships & New Ventures (PNV) teams or any other relevant teams e.g. commercial teams – retail, treasury, corporate banking in developing sector specific products in line with the bank’s strategy.
Undertake coaching and mentoring for team members and provide leadership in execution of the division strategy.
MINIMUM POSITION REQUIREMENTS
For the above position, the successful applicant will meet the below minimum criteria:
- Hold a Bachelor's degree from a recognized university.
- Professional qualification/certification in Product Management, Project Management or AGILE Practices is an added advantage.
- Master’s degree in a Business related field is an added advantage.
- A minimum of 7 years’ relevant work experience including at least 5 years' experience in the following specific areas:
- Product Development & Management.
- digital mobile platforms and technologies
- Delivery of digital consumer products and services in a high growth environment.
- Building relationship networks & managing teams.
- Project Delivery/ Management.
- Working in delivery of sales and services in the financial sector is an added advantage.
Skills Required
- Bachelor’s degree from a recognized university
- Professional qualification or certification in Product Management, Project Management, or Agile Practices
- Master’s degree in a business-related field
- At least 7 years of relevant work experience
- At least 5 years of experience in product development and management
- At least 5 years of experience with digital mobile platforms and technologies
- At least 5 years of experience delivering digital consumer products and services in a high-growth environment
- At least 5 years of experience building relationship networks and managing teams
- At least 5 years of experience in project delivery or management
- Experience delivering sales and services in the financial sector
What We Do
KCB Group, is the largest financial services organization in East Africa in terms of asset size. The Group's headquarters are located in Nairobi, Kenya, with subsidiaries in Kenya, Rwanda, Southern Sudan, Tanzania, Uganda and Burundi. In 2015, KCB Group opened a representative office in Ethiopia, expanding the growth of the organization. The Bank is over 124 years old having started in Mombasa in 1896. KCB Group has over 354 branches, 26,394 Agents/POS Merchants and 1,103 ATMs. The bank also offers Mobile Banking though the KCB App, Internet Banking and Diaspora Banking Services platform that can be accessed 24/7 basis. The Bank services over 26.8 million customers across the region. KCB Group is the largest financial services organization in East Africa, with an estimated asset base of approximately Ksh. 1.02 trillion as at the of end H1 2021.
