Senior Manager - Design

About INTERACTIVE BROKERS!

This is a hybrid role (three days in the office/two days remote).

Interactive Brokers Group has been consistently at the forefront of trading innovation, starting with the invention of the first floor-based handheld computer in 1983. We pride ourselves on being primarily a technology company and challenging the status quo. We push boundaries to offer our clients the best trading platform with the most sophisticated features at the lowest cost. Software development is the lifeblood of our firm, and it shows in our stellar brokerage platform. Interactive Brokers is regularly recognized as a leader in the financial services industry.

About Your Team:

The Platform engineering team is looking for a Senior Manager of design engineering. As a Senior staff member, you will lead a team of skilled engineers to ensure the reliability, scalability, and performance of our critical systems and services. You will work closely with engineering, product, and operations teams to build and maintain robust, high-availability systems while fostering a culture of continuous improvement and operational excellence.

In this role, the individual must have strong knowledge of software development, containerization, system administration, storage, virtualization, and networking. They should also have excellent problem-solving and systems troubleshooting skills. The person should be passionate about continuously improving services, enhancing security and optimizing service performance.

What will be your responsibilities within IBKR: 

• Lead, mentor, and develop a global team of engineers, fostering a collaborative and high-performing environment.
• Responsible for designing automated solutions leveraging open-source platforms. We are specifically focused on infrastructure and containerization.
• Provides direct support to technical and non-technical partners to define requirements and deliver solutions to meet organizational needs, including new deployments, upgrades, performance tuning and testing.
• Implement and utilize asset inventory, configuration management database, capacity management, performance management, resource optimization, and security (access control, authorization, and accounting) for all technologies in scope.
• Define requirements, perform research, evaluate vendors/solutions, design/implement solutions, and provide ongoing support for all technologies in scope. Provide simple but effective scalability, performance, and reliability.
• Drive consistent, standardized solutions across IBKR for all hardware, software, configurations, and processes.
• Implement tools and processes for efficient and effective operational management of the environment -- change management, monitoring, alerting, incident handling, client request handling, etc.
• Schedule and provide after-hours or weekend support when necessary to perform high-risk or planned downtime of IBKR’s data center systems for upgrades and maintenance.
• Participate in defining and executing a roadmap of projects that continue to raise the bar through implementing innovative technology, tools, automation, and processes.
• Interact with internal teams to provide solutions and resolve problems in a timely and proactive manner.
• Ability to communicate complex technical concepts to individuals of various technical ability

 Which skills are required:

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent work experience)
• 10+ years of experience in infrastructure engineering, software engineering, or a related role, with at least eight years in a leadership or management position. Ideally, in the financial industry.
• Programming and Scripting
  
  • Proficiency in languages such as Yaml, Python or other similar object-based solutions
• CI/CD Pipelines
  
  • Experience with continuous integration/continuous deployment tools like Jenkins, GitLab, and Nexus.
  • Experience with tools like Terraform, Ansible, Puppet, or Chef.
• Virtualization
  
  • Strong knowledge of containerization technologies like Docker and orchestration tools like Kubernetes
  • Strong knowledge of virtualization technologies, including KVM, VMWare and HyperV
• System Administration
  
  • Strong knowledge of Linux/Unix system administration.
  • Experience with system performance tuning and monitoring.
• Networking
  
  • Understanding of TCP/IP, DNS, HTTP/HTTPS, multicast and other network protocols
  • Experience with load balancers, firewalls, and VPNs
• Monitoring and Logging
  
  • Proficiency in using monitoring tools such as Prometheus, Grafana, Nagios
  • Experience with logging tools like Loki, Elasticsearch

 To be successful in this position, you will have the following:

• Ability to lead by example.
• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Company Benefits & Perks

• Competitive salary, annual performance-based bonus and stock grant
• Retirement plan 401(k) with a competitive company match
• Excellent health and wellness benefits, including medical, dental, and vision benefits. The company paid medical healthcare premiums.
• Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
• Paid time off and a generous parental leave policy
• Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snacks.
• Corporate events, including team outings, dinners, volunteer activities and company sports teams.
• Education reimbursement and learning opportunities.
• Modern offices with multi-monitor setups