Senior Manager - Decision Engine Management

About the company

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What’s in it for YOU

1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
2. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
3. Dynamic, Inclusive and Diverse team culture 
4. Gender Neutral Policy
5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
6. Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose 

To manage decision engine( pre & post-acquisition), oversee system audits and formulation of risk policies, manage new system integrations, and contribute towards standardization of risk strategies for the organization.

Role Accountability 

1. Manage pre-acquisition/post-acquisition/fraud decision engine: 
2. Encode business rules and policies in the decision engine
3. Manage Weekly/Bi-Weekly/Monthly policy/strategy change requirements/releases
4. Analyze the problem statement & assist in the formulation of business requirement documents for technical development
5. Test/Validate the solution delivered to ensure business objectives are met
6. Provide post-go-live support in terms of identification and fixing issues, if any
7. Impact assessment of any system failures/ breakdown/transition cases 
8. Support key business initiatives/projects - integration of decision engines, new card program launch, optimization of policy rules
9. Managing upgrades of our core Onboarding/Acquisition/Mainframe systems (WCP / LOS /Vision+)
10. Responsible for undertaking regular audits of systems & creating adequate checks to ensure proper implementation of risk policies and processes.
11. Evaluation of other sub/peripheral systems and planning upgrade, as required. This includes standardization of existing strategies & processes in order to increase efficiency.

Measures of Success 

1. Timely and accurate implementation of business policies & rules in the respective system/ decision engine
2. Efficiency of written code
3. Fulfilling data requests within the given SLA
4. Process Adherence as per MOU

Technical Skills / Experience / Certifications

1. Basic understanding of IT systems and risk decision engines 
2. Hands on experience on decision engines for e.g. NBSM/Power curve/Blaze Advisor
3. Good knowledge of SAS/SQL/Python
4. Basic Understanding of card Policies and processes

Competencies critical to the role

1. Collaboration
2. Process Orientation
3. Analytical Ability and Problem solving

Qualification 

Bachelors' degree in any relevant field

Preferred Industry

FSI