Senior Manager of Data & Analytics for Commercial (Alajuela, Costa Rica)

Sorry, this job was removed at 08:17 p.m. (UTC) on Thursday, Jun 12, 2025
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Alajuela, San José, Coyol, CRI
In-Office
Healthtech • Biotech
The Role

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.  

The Senior Manager of Data & Analytics for Commercial is responsible for leading the development, governance, and execution of data strategies to enable business growth and operational excellence. This role will oversee a team responsible for data engineering, analytics, and business intelligence (BI), ensuring data-driven decision-making across Sales, Marketing, and Commercial Operations. The ideal candidate will drive enterprise data integration, reporting, and AI/ML capabilities, working closely with business leaders, IT teams, and external partners.

This position is a M2 level

What will you be doing?

Data Strategy & Governance

  • Develop and execute a data and analytics strategy aligned with commercial business objectives.

  • Establish and enforce data governance, quality, and security best practices across platforms.

  • Partner with Sales, Marketing, and Commercial Operations to drive data consistency and integrity.

  • Champion the adoption of self-service analytics tools and data democratization initiatives.

Data Engineering & Integration

  • Oversee the design, development, and management of data pipelines connecting key platforms (e.g., Salesforce, CRM Analytics, MuleSoft, ERP, and Marketing Automation tools).

  • Lead integration efforts between disparate data sources, ensuring a single source of truth for commercial insights.

  • Enhance data warehouse and lake house strategies, optimizing for performance and scalability.

Analytics & Business Intelligence

  • Manage the development of dashboards, reports, and predictive analytics to provide actionable insights to Commercial teams.

  • Lead the deployment and optimization of CRM Analytics (Tableau CRM), to drive data visualization and reporting.

  • Enable AI/ML-driven insights for commercial operations, including predictive sales forecasting and customer segmentation.

Leadership & Collaboration

  • Lead, mentor, and develop a high-performing team of data engineers, analysts, and a compensation management support team.

  • Work closely with Sales, Marketing, Finance, and IT leadership to understand business needs and align data initiatives.

  • Drive agile data development methodologies to enhance delivery speed and efficiency.

  • Advocate for data-driven decision-making at all levels of the organization.

What will you need to be successful?

  • Bachelor’s or master’s degree in data science, Computer Science, Business Analytics, or a related field.

  • 8+ years of experience in data and analytics, with at least 2-5 years in a leadership role.

  • Expertise in data warehousing, ETL, data modeling,

  • Strong experience with Salesforce CRM Analytics (Tableau CRM), Power BI, SQL, and enterprise data platforms.

  • Knowledge of MuleSoft or other API integration platforms for commercial data ecosystems.

  • Experience leading AI/ML, predictive analytics, and data science initiatives is a plus.

  • Proven ability to translate business requirements into scalable data solutions.

  • Strong leadership, stakeholder management, and communication skills.

You. Unlimited

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. 

Inclusion and equity: Committed to Welcoming, Celebrating and Thriving, learn more about employee inclusion groups on our website (https://www.smith-nephew.com/)

Other reasons why you will love it here!

  • Your future: Stock purchase program, referral bonus, subsidy in transport and food, recognition program.

  • Work/Life Balance: Extra days off, birthday off, voluntary hours.

  • Your Wellbeing: company doctor, medical insurance, gym, health campaigns, employee assistance program, parental leave,  

  • Flexibility: Hybrid work model (for more professional roles), flexible schedules.

  • Training: Training program, unlimited learning.

  • Extra perks: employees association, and more…

#LI-HYBRID

Stay connected and receive alerts for jobs like this by joining our talent community.

 

We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.  

Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.

Explore our new website and learn more about our mission, our team, and the opportunities we offer. 

Smith & Nephew Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Smith & Nephew and has not been reviewed or approved by Smith & Nephew.

  • Healthcare Strength Medical, dental, and vision plans are paired with a global mental‑health program for employees and families, indicating a robust core health package.
  • Retirement Support U.S. employees have access to a 401(k) with company contributions, and share plans complement long‑term savings.
  • Leave & Time Off Breadth Generous holiday, paid volunteering leave, and flexible work models point to broad time‑off options.

Smith & Nephew Insights

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The Company
Andover, MA
15,318 Employees

What We Do

Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude, we work together to win.. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited. Please note: not all products referred to may be approved for use or available in all markets.

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