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Zoox is an autonomous mobility company that’s created a purpose-built robotaxi to give the world a better way to ride.
The Role
Leads and scales global contingent workforce and corporate travel and expense programs. Responsibilities include strategic roadmap development, workforce planning, vendor and MSP management, compliance, process modernization, technology and workflow optimization, analytics, audit readiness, and team leadership across recruiters, program managers, specialists, and coordinators.
Summary Generated by Built In
Zoox is seeking an experienced Senior Manager for the Contingent Workforce & Travel team. In this role you will lead and scale our Contingent Workforce and Travel programs. This leader will drive operational excellence, process improvements, and strategic initiatives to improve efficiency and the hiring manager experience. The role requires close partnership with Suppliers, Business Leaders, Recruiting, HR, Procurement, Finance, and legal teams to ensure seamless program execution.
In this role, you will lead a multidisciplinary team to drive the strategic direction and operational excellence of Zoox’s expanding contingent workforce and global travel programs. You will champion compliance, fiscal discipline, and world-class stakeholder experiences as the organization scales domestically and globally.
You will continually ensure operational efficiency through the use of data.
In this role, you will:
- Lead and scale global teams overseeing Contingent Workforce Management and Corporate Travel & Expense operations.
- Define and execute strategic roadmaps to modernize policies, systems, and governance across global mobility and non-employee talent.
- Partner with business leaders to align external talent strategies with organizational priorities and workforce planning goals.
- Direct vendor ecosystems and supplier partnerships to drive quality, fulfillment velocity, and fiscal discipline.
- Modernize tech stacks and automated workflows across T&E platforms, VMS, and expense tools to drive efficiency and audit-readiness.
- Champion a data-driven culture, utilizing program analytics and user feedback to benchmark performance and elevate service delivery.
Qualifications:
- 10+ years of experience managing contingent workforce programs, preferably in a Hi-Tech, high-growth or complex environment.
- 7+ years of experience leading teams, with a strong ability to develop and mentor direct reports.
- Expertise in contingent workforce strategy, operations, and compliance, including worker classifications and industry best practices.
- Proven experience in managing an MSP, business partnerships, vendor management, and optimizing external partnerships.
- Extensive experience with VMS platforms (e.g., VNDLY, Beeline, Fieldglass) and an understanding of system configurations and reporting/analytics.
- Strong operational, analytical, and project management skills, with the ability to manage multiple priorities effectively.
Bonus qualifications
- Experience with financial tools and budget management related to contingent workforce programs.
- Experience with scaling organizations in a super fast-paced environment
- Proven experience leading and scaling end-to-end global corporate travel and expense (T&E) programs.
- Prior experience in an agency recruitment or staffing environment, meeting high-volume delivery targets,
Skills Required
- 10+ years of experience managing contingent workforce programs, preferably in a high-technology, high-growth, or complex environment
- 7+ years of experience leading teams and mentoring direct reports
- Expertise in contingent workforce strategy, operations, and compliance, including worker classifications and industry best practices
- Experience managing an MSP, business partnerships, vendor management, and external partnerships
- Extensive experience with VMS platforms such as VNDLY, Beeline, or Fieldglass
- Understanding of VMS system configurations and reporting and analytics
- Strong operational, analytical, and project management skills
- Experience with financial tools and budget management related to contingent workforce programs
- Experience scaling organizations in a fast-paced environment
Zoox Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zoox and has not been reviewed or approved by Zoox.
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Healthcare Strength — Healthcare is extensive, with broad medical and vision options, company‑paid disability coverage, and multiple mental‑health resources. Feedback suggests coverage breadth and auxiliary programs support a wide range of needs.
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Parental & Family Support — Family supports include paid parental leave, additional pregnancy disability time, fertility coverage, and adoption/surrogacy assistance. Backup care and family‑oriented programs further reinforce support across life stages.
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Wellbeing & Lifestyle Benefits — Day‑to‑day perks are robust, including free daily meals, fitness subsidies, commuter support, and on‑site amenities. Feedback suggests these lifestyle benefits enhance convenience and workplace experience, especially for office‑based roles.
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The Company
What We Do
Zoox is an autonomous mobility company that was founded to provide a safer, cleaner, and more enjoyable future on the road. To achieve that goal, the company has spent the past 10 years creating a purpose-built robotaxi that gives the world a better way to ride.
Why Work With Us
At Zoox, we are working to solve one of the greatest technological challenges of our generation. From the beginning, we have been focused on our goal of reimagining transportation from the ground up. We are a mission-driven community of innovators working together to create a safer, cleaner, and more enjoyable future on the road.
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