Senior Manager, Communications

Posted 2 Hours Ago
Easy Apply
Be an Early Applicant
Hiring Remotely in United States
Remote
164K-245K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
We create honest financial products that improve lives. Ready to make a difference?
The Role
Lead Affirm's business and financial communications to build trust with investors, financial press, and capital partners. Own earnings and major-news communications, craft narratives from financials, prepare executives for high-stakes media, and align business/financial messaging across teams to ensure consistent, proactive storytelling.
Summary Generated by Built In

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

About the Brand and Communications team

Brand & Communications shapes how the world understands Affirm and how Affirm shows up in it. We meet people where perception forms: in culture, in the press, across our owned and paid channels, and inside the company. We aim to make our work compound over time, moving at the speed of culture while holding a high bar for craft and clarity. Our job across comms, brand, creative, and social is to make Affirm a brand people trust and are proud to choose.

About the Role

Affirm has spent nearly 15 years rewriting the rules of credit, grounded in a model that only works when our consumers succeed: no late fees, clarity before you commit. Belief in it is already taking hold with the people closest to the numbers, and the opportunity now is to widen that conviction across the market.

That starts with the people who shape how the business is judged: investors and capital partners. You'll build trust and understanding with them where they form their views, from the business and financial media to Affirm's own channels. And you'll hold the through-line, so each milestone builds on the last and the story keeps moving in between.

You bring key relationships across the business and financial press and the instinct to play offense, not just defense, because you know credibility is built moment after moment.

What You'll Do

  • Shape how Affirm shows up in the coverage and conversation the market follows, making the case for what sets it apart from legacy credit and newer entrants as the industry evolves.

  • Build belief in the business by owning the story behind the numbers – in partnership with Investor Relations, Finance, and Capital Markets – making the case for a model that grows on consumer success, not mistakes.

  • Lead communications around the milestones that define the company, from earnings, funding, partnerships, major business news. And keep the story moving between those milestones, creating openings to advance it so credibility compounds instead of resetting with each headline.

  • Earn the confidence of the business and financial reporters, producers, and podcasters who cover the company, across traditional and new media, setting the agenda and becoming the source they return to.

  • Counsel and prepare executives when the stakes are highest, from media interviews to speaking opportunities, with the messaging and briefing materials they need.

  • Make sure the business and financial story stays in step with everything else Affirm is saying, so the company sounds like one voice everywhere it shows up.

What We Look For
  • Corporate and financial comms experience: 12+ years in communications, ideally spanning both a fast-moving, high-growth company and a public one.

  • Media relationships: established connections with national business and financial reporters, producers, and podcasters, and the standing to be a voice they trust.

  • Market fluency: a real feel for how the market reads a public company, including earnings, capital markets, and disclosure.

  • Mastery of the story behind the numbers: someone who gets into dense financials and credit metrics fast, sees what they mean beyond what they say, and turns them into a clear, defensible story that holds up with reporters and analysts.

  • Sharp writing: the ability to make complex financial topics clear, accurate, and compelling.

  • Proactive instinct: a bias for creating the story rather than chasing it.

  • Sound judgment: steadiness in high-stakes, high-visibility moments, and the discipline to act quickly without putting trust at risk.

  • Operational command: brings order and precision to the highest-stakes moments, so nothing slips when it matters most.

  • Collaborative partnership: strong working relationships across Communications, Investor Relations, Finance, Legal, and Policy.

Pay Grade - M
Equity Grade - 10
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $185,000 - $245,000
USA base pay range (all other U.S. states) per year: $164,000 - $224,000

#LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: 

  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents 
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Skills Required

  • 12+ years in corporate and financial communications
  • Experience spanning both high-growth and public companies
  • Established relationships with national business and financial reporters, producers, and podcasters
  • Fluency in how the market reads public companies, including earnings, capital markets, and disclosure
  • Ability to analyze dense financials and credit metrics and convert them into clear, defensible narratives
  • Sharp writing skills for complex financial topics
  • Proactive instinct to create and advance the story
  • Sound judgment in high-stakes, high-visibility situations
  • Operational command to manage high-stakes communications precisely
  • Collaborative partnership experience across Communications, Investor Relations, Finance, Legal, and Policy
  • Experience counseling and preparing executives for media interviews and speaking opportunities

What the Team is Saying

Nupur
Jerry
Adam
Affirm
Affirm
Affirm

Affirm Compensation & Benefits Highlights

  • Healthcare Strength Benefits include comprehensive medical, dental, vision, and robust mental‑health programs, with $0 employee medical premiums for certain plans. Feedback suggests this combination makes coverage both strong and cost‑effective.
  • Parental & Family Support Birth and non‑birth parents receive 18 weeks of fully paid leave plus a four‑week, full‑pay return‑to‑work transition, alongside family‑planning support. Feedback suggests these policies are a standout strength for those planning or growing families.
  • Leave & Time Off Breadth Generous/flexible PTO is augmented by 20 company‑wide Away Days and additional options like “Life Happens Leave.” Feedback suggests the mix enables both collective recharge and personal time away.

Affirm Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Francisco , CA
2,200 Employees
Year Founded: 2012

What We Do

At Affirm, we help people say yes to the things that matter with flexible, transparent ways to pay over time. No hidden fees, no compound interest, and no fine print—just a smarter way to spend.

Why Work With Us

Who is an Affirmer? /noun/ Someone who believes finance shouldn’t be complicated. We come from a diverse set of backgrounds and we’re driven by the desire to improve lives through honest financial products. We define success by challenging one another to bring our best ideas to every single project—and we have fun while doing it.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Affirm Offices

Remote Workspace

Employees work remotely.

Affirm is a remote-first company! Our employees can work anywhere in the U.S. but if an office is more your style, we have office locations in San Francisco, Chicago, New York City, and Pittsburgh.

Typical time on-site:
HQSan Francisco, CA
Spain
United Kingdom
Chicago, IL
New York, NY
Toronto, ON
Warsaw, PL
Learn more

Similar Jobs

Affirm Logo Affirm

Senior Manager, Category Narrative

Big Data • Fintech • Mobile • Payments • Financial Services
Easy Apply
Remote
United States
2200 Employees
173K-255K Annually

Affirm Logo Affirm

Analytics Lead, Full Stack (Credit Analytics)

Big Data • Fintech • Mobile • Payments • Financial Services
Easy Apply
Remote
United States
2200 Employees
160K-230K Annually

Affirm Logo Affirm

Model Risk Management Lead, Machine Learning

Big Data • Fintech • Mobile • Payments • Financial Services
Easy Apply
Remote
United States
2200 Employees
164K-245K Annually

Affirm Logo Affirm

Machine Learning Engineer

Big Data • Fintech • Mobile • Payments • Financial Services
Easy Apply
Remote
United States
2200 Employees
142K-210K Annually

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account