Position Summary:
The Senior Manager, Commitment Desk / Pricing & Capital Markets Operations is a key leadership role reporting directly to the Vice President, responsible for overseeing and leading end-to-end pricing and commitment desk operations across multiple business channels. This role combines strategic leadership with operational ownership, ensuring the accurate execution of locks, pricing, and eligibility decisions while driving scalability, efficiency, and pricing integrity.
Serving as a critical partner to senior leadership, this individual is accountable for translating capital markets strategy into execution, leading a team of managers and analysts, and advancing transformation initiatives that enhance performance, risk management, and profitability in a fast-paced, high-volume environment.
Key Responsibilities
• Lead daily Commitment Desk operations, ensuring timely and accurate lock and pricing execution
• Manage and develop a high-performing, globally distributed team, including direct oversight of managers and team leads
• Establish team structure, capacity planning, and performance management frameworks to meet volume and SLA targets, including hiring, coaching, succession planning, and employee engagement
• Drive accountability through defined KPIs, quality standards, and operational governance routines
• Serve as escalation point for complex pricing, eligibility, and loan-level decisions
• Oversee production validation, lock accuracy, and pipeline prioritization
• Partner cross-functionally with Capital Markets, Sales, Operations, and Underwriting to align priorities and resolve issues
• Own and drive process improvement, automation, and transformation initiatives to enhance efficiency and scalability
• Provide leadership visibility through reporting, metrics, and executive-level communication on performance and risks
• Support client onboarding, bid tape execution, and pricing platform optimization
Qualifications
• Bachelor’s degree preferred
• 7+ years of experience in Capital Markets, Commitment Desk, or Pricing Operations
• 3+ years of proven leadership experience managing teams in a high-volume environment
• Strong knowledge of mortgage banking and pricing execution
• Experience with pricing tools (e.g., Compass Analytics) preferred
• Excellent analytical, organizational, and communication skills
Why Join Us
• Opportunity to lead a critical function with direct impact on profitability and risk management
• Collaborative, cross-functional leadership environment
• Fast-paced role with strong visibility and growth potential
The salary range for this position is expected to be 125,000 -140,000 per year, depending on, experience, and other qualifications of the successful candidate. This position is also eligible for bonus based on performance and subject to the terms of the Company’s applicable plans.
Skills Required
- 7+ years of experience in Capital Markets, Commitment Desk, or Pricing Operations
- 3+ years of proven leadership experience managing teams in a high-volume environment
- Strong knowledge of mortgage banking and pricing execution
- Excellent analytical, organizational, and communication skills
- Bachelor's degree
- Experience with pricing tools (e.g., Compass Analytics)
Onity Group Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Onity Group Inc. and has not been reviewed or approved by Onity Group Inc..
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Healthcare Strength — Feedback suggests core coverage includes medical, dental, and vision along with company-paid life and disability, supported by wellness resources. Company materials frame the package as comprehensive.
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Strong & Reliable Incentives — Feedback suggests some roles benefit from competitive base pay with bonuses or commission potential. Variable pay tied to performance is highlighted in certain functions.
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Leave & Time Off Breadth — Feedback suggests paid time off is a solid component of the package. Time away benefits are positioned as a meaningful part of total rewards.
Onity Group Inc. Insights
What We Do
We are Onity. We get it done. Onity Group Inc. (NYST: ONIT) is a leading financial services company. Through our primary operating subsidiary, PHH Mortgage Corporation, and our Liberty Reverse Mortgage brand, we provide mortgage servicing and origination solutions to homeowners, clients, investors and others. We are headquartered in West Palm Beach, Florida, with offices and operations in the United States, the U.S. Virgin Islands, India and the Philippines, and have been serving our customers since 1988. For additional information, please visit our website (www.onitygroup.com). PHH Mortgage is one of the largest servicers in the country, focused on delivering a variety of servicing and lending programs. Liberty is one of the nation’s largest reverse mortgage lenders dedicated to education and providing loans that help customers meet their personal and financial needs. Our talented, global team members are dedicated to creating positive outcomes for clients, homeowners, investors and communities. Each team member, regardless of their role, is proud of Onity's focus on helping families achieve and sustain homeownership and create success for our customers. Interested in joining our team? Integrity, inclusiveness and respect are integral parts of our culture and work environment, and we are committed to being an organization that creates, promotes and sustains these values. Learn more and see available positions at jobs.onitygroup.com. NMLS#: 2726 PHH Mortgage Corporation NMLS #1849337 Ocwen USVI Services, LLC Onity Group Inc. supports Equal Housing Opportunity
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