Jobs at Onity Group Inc.

Develop and maintain machine learning models, statistical tools, predictive analytics, segmentation, and document classification solutions for mortgage operations. Translate business needs into modeling tasks, build experiments, support data pipelines and model deployment, and monitor model performance. Apply supervised learning, clustering, NLP, and automation techniques while maintaining documentation and audit readiness. Collaborate with Product, Engineering, Analytics, and senior data science teams in a regulated financial environment.

Build and maintain predictive and analytical models supporting mortgage marketing, origination, and servicing decisions. Conduct marketing experiments, analyze campaign performance, develop SQL and ETL workflows, build and validate campaign files, automate recurring processes, and translate business questions into actionable insights. The role partners with marketing and business teams while ensuring accurate, governed, execution-ready analytical outputs.

The IT Manager will lead the End User Support and IT Operations, manage a distributed team, and implement AI tools for support workflows.

Provide 24x7 Oracle database administration for Exadata on Oracle Cloud including installation, configuration, upgrades, backup/recovery (RMAN, Data Guard, GoldenGate), RAC/ASM/Grid setup, performance tuning, security, capacity planning, troubleshooting, patch management, and documentation.

Leads SEC filings, regulatory and statutory reporting, accounting policy research, complex transaction analysis, internal controls, audit coordination, executive reporting, and process improvements for a publicly traded mortgage company. Partners across Finance, Operations, Legal, Risk, and Audit while managing and developing financial reporting professionals. Oversees compliance with U.S. GAAP and SEC requirements and supports board materials, earnings releases, and strategic initiatives.

Process ACH, wires, and checks; support fund transfers, daily cash tracking, reporting, and banking research. Assist with treasury projects, improve wire controls, learn bank portals, and support treasury software implementation.

Lead end-to-end tax operations for forward, reverse, and commercial portfolios, ensuring timely, accurate real-estate tax payments, vendor oversight, compliance, and process improvements. Manage a high-performing team, drive KPIs and NPS targets, recover corporate advances, support audits and regulatory requirements, deliver executive reporting, and lead cross-functional projects to improve efficiency and customer experience.

Lead product strategy and full lifecycle for originations and servicing with emphasis on non-agency lending. Identify market opportunities, build investor relationships, drive go-to-market and implementation, improve customer experience, and partner cross-functionally to deliver profitable, technology-enabled growth and retention.

Manage onsite desktop and end-user support in Mumbai, leading a team to deliver SLAs, VIP support, endpoint compliance, device lifecycle and asset management. Drive AI/automation (Copilot, chatbots, Power BI, Nexthink) for ticket deflection, proactive remediation, and self-service. Oversee Microsoft 365, Intune/Autopilot deployments, ITSM administration, monitoring tools, and vendor coordination while acting as escalation point for critical incidents.

Review promissory note endorsement chains, determine and execute curative actions, prepare and ship original documents, respond to internal/external requests, complete special projects, and cross-train to support peak workloads while delivering strong customer service.

Lead development and execution of homeowner‑facing communications across email, web, letters, phone, IVR and chatbots. Ensure brand, compliance, and CX alignment; craft clear copy, manage cross‑functional stakeholders and templates, analyze engagement data, and drive personalization and self‑service improvements.

Lead vision, roadmap, and delivery for a digital product using agile methods. Translate business goals into epics, user stories, and prioritized backlogs. Partner with cross-functional teams to define opportunities, leverage data and automation, run user research, monitor product metrics, and drive iterative launches that improve customer experience and operational efficiency.