Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job DescriptionWe're seeking a high energy leader with proven progressive experience that has delivered improved business performance and who can manage risks, ambiguity and business metrics in a high expectations environment. Able to quickly understand complex concepts, identify and solve problems, turn ideas into logical plans, this key role leads our Strategic agenda to drive client propositions to exceed client expectations. The initial focus will be driving integrated data, analytics and decisioning propositions to grow market share through innovative and disruptive propositions to partners, government agencies and clients. The role will also be responsible for developing new segments, new channel opportunities, leading strategic industry alliances, and strategic product initiatives for revenue growth.
Accountable for developing and managing long-term strategic plans for the organization based on market demand or economic trends and proactively leads, champions and drives product / business growth across the portfolio of products & services including the financial performance.
Accountable for developing new product or services to drive overall business revenue that meet marketplace needs via Innovation, market analysis, customer insight and competitor activity.
What you'll need to bring to the party
- Business and commercial experience gained in a complex, matrix environment.
- Track record of achievements with a commercial mind-set and proven track record of operational leadership, P&L management and driving business performance in a client centric environment
- Experience of business planning techniques and disciplines needed to develop and execute operational plans (i.e. annual budget plans, manpower plans).
- Proven experience in effective strategy integration to create a holistic business that brings its data, technology and service assets together to expand our reach in a competitive landscape.
- Strong awareness of the market space and current drivers in this area.
- The ability to develop strong relationships with key stakeholders, advocates and colleagues, and stakeholders manage across diverse groups e.g. from board level to call centre agent level.
- Hands-on experience of managing and optimising commercial and customer experience key performance indicators
- Understanding how to use insight and analytics across a broad spectrum of areas to understand the drivers of performance, what issues and opportunities exist to 'improve' our customer experience and our commercial results, and what needs to happen to make that improvement.
What you'll be doing
- Lead data, analytics and decisioning strategy and partnerships to drive strategic initiatives that will bring mid-to-long term value to organization to improve business performance
- Develop stake holder buy in with detailed budgeting, cost benefits analysis, competitor analysis, proposition development and maintain the business roadmap and be accountable for the development, execution and maintenance of the initiatives
- Develop and effectively implement 'Go to market' plans, work cross-functionality to ensure successful execution
- Work together with products and sales team to make things move faster and in a structured way in relation to complex proposition and selected new products or services
- Recommending changes to business strategies based on current market conditions or customer preferences
- Ensure that good client/consumer outcomes are at the centre of decision making
- Ensure business cases are well documented and prioritized
- Own / lead the definition of business requirements, ensuring feasibility studies happen and ensure that initiatives meet the needs of the business.
- Lead the representation of the initiatives with senior stakeholders and across organization, evangelize and inspire
- Ensure Internal teams are successfully trained and educated on new product positioning, pricing, differentiation, and key features
- Be the key spoke person, where appropriate and required, for the strategic initiatives and coordinate feature communication and launches with sales and marketing teams
- Take reasonable steps to ensure that the business area complies with the relevant requirements and standards of the regulatory system
- All items relate to presales / strategic initiatives/ strategy with commercial acumen
- Experience: 7-10 years of strong commercial acumen and P&L management in a complex environment.
- Analytical Skills: Ability to understand complex concepts, solve problems, and create logical plans using insights and analytics.
- Market Awareness: Strong awareness of market drivers and the ability to develop innovative products/services to meet market needs.
- Leadership: Ability to build strong relationships with stakeholders at all levels and lead strategic initiatives.
Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
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Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
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Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
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Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
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What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
