You will report to an AVP, Product.
#LI-Hybrid
Position Compensation Range:
$131,000.00 - $220,000.00Pay Rate Type:
SalaryCompensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Primary Accountabilities
Create a collaborative, performance-driven work environment by facilitating and fostering trust, transparency, and inclusion. Work with team members to set clear goals, provide feedback, perform performance assessments, and support on-going development.
Lead with influence and expertise. Actively contribute to division or department leadership team. Communicate and support organization mission, vision, values, policies, and practices.
Lead with a continuous improvement approach and recommend actions to improve premium volume growth and profitability.
Lead implementation of product development changes. Includes other corporate stakeholders for opportunity identification, enterprise service linkage, vendor management and research.
Oversee product research and insights gathering and analysis including competitive intelligence, customer empathy, developing new pricing models, and new product solutions.
Lead the development of new and enhanced pricing and/or data model opportunities to enhance pricing and underwriting segmentation.
Manage and effectively sets the outcomes of the Commercial product development’s roadmap, defining what “good” looks like and prioritize accordingly.
Oversee the team to operate in scaled agile environment, accountable for epics and features defined with delivery in planned releases.
Create a cross-functional leadership environment, aligning actuarial, product, underwriting, claims, legal/compliance and IT
Specialized Knowledge & Skills Requirements
Demonstrated experience providing customer-driven solutions, support or service.
Demonstrated experience analyzing and interpreting facts and data, including financial information, in a way that can lead to actionable conclusions.
Demonstrated experience communicating to a variety of audiences to review findings, arguments, options, risks, benefits, and other issues in a frame of reference that the audience can understand; translate technical detail into business outcomes.
Demonstrated experience in driving to results in one or more of the following areas: sales, product lines, claims, or other core business functions.
Demonstrated experience managing and leading large complex projects or programs with a cross-divisional impact toward intended results.
Demonstrated effective experience leading people or projects.
Solid knowledge and understanding of root cause analysis and processes.
Demonstrated experience developing insurance product strategies.
Demonstrated leadership experience in product development and/or management with a focus on profit and loss.
Solid knowledge of market research and marketplace and regulatory trends
Additional Specialized Knowledge and Skills
Solid knowledge of Commercial P&C product design/development, including new builds, enhancements, and launches.
Strong knowledge of pricing & UW segmentation and scaled agile roadmapping (define/prioritize features; partner with Product/Actuarial/UW on variables, tiers, eligibility).
Licenses
Not applicable.
Travel Requirements
Up to 25%.
Physical Requirements
Work that primarily involves sitting/standing.
Working Conditions
Not applicable.
- To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
- Offer to selected candidate will be made contingent on the results of applicable background checks
- Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
- Sponsorship will not be considered for this position unless specified in the posting
In this flex office/home role, you will be expected to work a minimum of 10 days per month from either Madison, WI; Boston, MA; Denver, CO; Hopkins, MN or St Joseph, MO. Madison is strongly preferred.
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] to request a reasonable accommodation.
#LI-MN2Skills Required
- Demonstrated experience providing customer-driven solutions, support or service.
- Demonstrated experience analyzing and interpreting facts and data, including financial information, to drive actionable conclusions.
- Demonstrated experience communicating to varied audiences and translating technical detail into business outcomes.
- Demonstrated experience driving results in sales, product lines, claims, or other core business functions.
- Demonstrated experience managing and leading large complex projects or programs with cross-divisional impact.
- Demonstrated effective experience leading people or projects.
- Solid knowledge and understanding of root cause analysis and processes.
- Demonstrated experience developing insurance product strategies.
- Demonstrated leadership experience in product development and/or management with a focus on profit and loss.
- Solid knowledge of market research and marketplace and regulatory trends.
- Solid knowledge of Commercial P&C product design and development, including new builds, enhancements, and launches.
- Strong knowledge of pricing and underwriting segmentation and scaled agile roadmapping (define/prioritize features; partner with Product/Actuarial/Underwriting).
American Family Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Family Insurance and has not been reviewed or approved by American Family Insurance.
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Pay Growth & Progression — Compensation has seen multiple increases, including a higher internal minimum hourly wage effective 2025 for many customer‑facing and claims roles. These moves indicate continued investment to raise the pay floor and improve total rewards competitiveness.
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Retirement Support — The total package includes a 401(k) with company match alongside a company‑funded cash‑balance pension, strengthening long‑term financial security. This combination is positioned as a standout element within the overall benefits mix.
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Parental & Family Support — Paid parental leave was expanded in 2025 for birthing parents and for all parents, including adoptive and foster. Caregiver leave adds further family support within the leave portfolio.
American Family Insurance Insights
What We Do
For more than 85 years, American Family Insurance has built its reputation on sound principles. We strive to provide you industry-leading service, exceptional claims experience and products that build long-term relationships. This is accomplished by treating policyholders fairly in a helpful and caring way and making it easy and convenient to work with us. We know our customers like family. American Family Insurance thrives by conducting its business in accordance with the highest ethical standards and the law at all times. Integrity is part of our culture and always has been. The reputation we enjoy and trust-based relationships we have built with our customers are determined by the example set by management and the character and good judgment exercised at all levels of our organization. It’s a way of doing business that our customers have come to expect from us and a standard that we continue to live up to.
