Senior Manager, Commercial IT

Posted 10 Days Ago
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Charlotte, NC, USA
In-Office
160K-193K Annually
Senior level
Manufacturing
The Role
Lead strategy, roadmap, and delivery of Commercial IT platforms supporting Sales, Marketing, Customer Service, and Aftersales. Serve as program owner for Aftersales Retail ERP, manage product owners, developers, and architects, drive vendor execution, integration, adoption, and governance. Advise executives, establish operating objectives, and ensure alignment with enterprise architecture, security, and data standards.
Summary Generated by Built In

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

Summary 

We are seeking a Senior Manager for Commercial IT Systems that will lead the strategy, roadmap, and delivery of technology platforms that support Scout Motors’ Commercial Operations. This role leads a portfolio spanning Sales, Sales Operations, Marketing, Digital Products, Customer Service, and Aftersales, with direct accountability for outcomes across customerfacing and revenuecritical systems. 

This is a handson people leader role responsible for managing product owners, developers, and solution architects, while serving as the program owner for the Aftersales Retail ERP and related retail systems.  

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

  • Execute the strategy, roadmap, and delivery of Commercial IT systems supporting Sales, Sales Operations, Marketing, Digital Products, Customer Service, and Aftersales. Translate business capabilities and customer journeys into scalable, productionready platforms aligned to overall business strategy. 
  • Serve as program owner for the Aftersales Retail ERP program, ensuring successful planning, vendor execution, deployment readiness, business adoption, and operational support across service, parts, finance, and logistics functions. 
  • Serve as program owner for the Aftersales Retail ERP, leading solution design, vendor execution, phased rollout, and integration across service, parts, finance, and logistics domains. 
  • Build and lead a multidisciplinary team of product owners, developers, and solution architects, establishing clear ownership, modern product practices, and strong delivery discipline. 
  • Act as a trusted technology advisor to Commercial Operations and executive stakeholders, influencing strategic decisions, technology investments, operating models, and business transformation initiatives. 
  • Continuously evaluate emerging technologies, industry trends, and platform capabilities to identify opportunities to improve speed, scalability, cost efficiency, and customer experience. 
  • Ensure all solutions align with enterprise architecture, platform standards, security, and data governance in close partnership with Platform Engineering, Data/Integration, and Security teams. 
  • Establish and execute Commercial IT operating objectives, investment priorities, governance processes, and performance metrics that support enterprise commercial business goals 
  • Develop and implement policies, standards, and operational frameworks governing Commercial IT platforms and services. 

Location & Travel Expectations:

  • This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC
  • This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
  • Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

  • Proven track record of delivering successful IT projects in a complex, matrixed business environment. 
  • Deep understanding of automotive industry trends and challenges. 
  • Strong analytical and problem-solving skills. 
  • Excellent communication and interpersonal skills. 
  • Ability to build strong relationships with stakeholders at all levels. 
  • Knowledge of industry-standard IT tools and technologies. 
  • Bachelor’s degree in information technology or a related field. 
  • Advanced degree (MBA or MS) preferred. 
  • 10+ years of experience in IT, with a strong focus on business analysis, project management, and solution delivery. 
  • Experience with agile methodologies and DevOps practices. 
  • Demonstrated success leading large-scale enterprise transformation programs with cross-functional executive stakeholders.  
  • Experience managing technology portfolios, budgets, vendor relationships, and operating plans.  
  • Proven ability to lead managers, senior professionals, and matrixed teams across multiple business functions.  
  • Experience establishing governance frameworks, KPIs, and operational performance management processes.
What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground upThis is a chance to create something new and lasting – with an iconic brand at its foundationIn addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

  • Competitive insurance including:
    • Medical, dental, vision and income protection plans
  • 401(k) program with:
    • An employer match and immediate vesting
  • Generous Paid Time Off including:
    • 20 days planned PTO, as accrued
    • 40 hours of unplanned PTO and 14 company or floating holidays, annually
    • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
    • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
  • Corporate Vehicle Program with:
    • Eligibility for 1 assigned vehicle
    • A mobility stipend
Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range =  $160,000.00 - $192,500.00

Internal leveling code: M7

Notice to applicants:

  • To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older. 
  • Residing in San FranciscoPursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. 
  • Residing in Los AngelesScout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. 
  • Residing in New York CityThis role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity EmployerQualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact [email protected].

Skills Required

  • Proven track record of delivering successful IT projects in complex, matrixed environments.
  • Deep understanding of automotive industry trends and challenges.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to build strong relationships with stakeholders at all levels.
  • Knowledge of industry-standard IT tools and technologies.
  • Bachelor's degree in information technology or a related field.
  • Advanced degree (MBA or MS).
  • 10+ years of experience in IT with focus on business analysis, project management, and solution delivery.
  • Experience with Agile methodologies and DevOps practices.
  • Demonstrated success leading large-scale enterprise transformation programs with cross-functional executive stakeholders.
  • Experience managing technology portfolios, budgets, vendor relationships, and operating plans.
  • Proven ability to lead managers, senior professionals, and matrixed teams across multiple business functions.
  • Experience establishing governance frameworks, KPIs, and operational performance management processes.
  • Ability to work on-site 4-5 days per week at Scout Motors corporate headquarters in Charlotte, NC and travel occasionally.

Scout Motors Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Scout Motors Inc. and has not been reviewed or approved by Scout Motors Inc..

  • Fair & Transparent Compensation Pay is positioned as competitive to strong based on a high announced average salary commitment for Charlotte HQ roles and multiple six‑figure posted ranges across corporate and technical jobs. Manufacturing and skilled‑trades wages are also presented as competitive for the South Carolina region, with hourly ranges and annualized figures frequently landing at or above typical benchmarks.
  • Leave & Time Off Breadth Time off appears broad and clearly structured in multiple role descriptions, including planned and unplanned PTO plus a defined set of company/floating holidays. The consistency of these elements across postings suggests a standardized, well-articulated approach to time off.
  • Parental & Family Support Parental leave is described as substantial, with up to 16 weeks of paid leave for all genders and adoptive parents in several role descriptions. Childcare support is also explicitly referenced in some manufacturing-focused communications, indicating additional family-oriented benefits in at least part of the organization.

Scout Motors Inc. Insights

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The Company
HQ: Detroit, Michigan
259 Employees
Year Founded: 2022

What We Do

Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work. To be a Scout isn‘t just to be a part of a company, it‘s to be a visionary and a leader, someone who seeks new paths and imparts lessons learned to others, leading them forward to new horizons. Here at Scout Motors, we‘re carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960, one that forged the path for future generations of rugged SUVs and will do so once again. Together with the help of our community, we’re designing, engineering, and building the next generation of all-electric trucks and rugged SUVs for the doers and the ones who can’t be held back. For the ones who roll up their sleeves, push forward, endure the elements, and get the job done. No frills, no excuses, no quitting. We are growing every day and are seeking the next generation of Scouts to join our ranks. So, to all the hard workers out there, the ones who are willing to carry on the Scout legacy, reimagine an American icon, create jobs for Americans, and lead the charge into the future of all-electric trucks and rugged SUVs, we‘re calling on you to join us. Because #TheWorldNeedsScouts.

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