USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
SUMMARY
The Senior Manager, Business Transformation is a hands‑on leader responsible for driving the execution of enterprise‑level strategic and transformational initiatives designated as organizational priorities by executive leadership. This role provides direct, day‑to‑day oversight of complex projects and change efforts, ensuring disciplined project management, effective stakeholder engagement, and timely delivery of measurable business outcomes. The Senior Manager actively leads workstreams, facilitates cross‑functional collaboration, resolves operational barriers, and ensures that project activities are executed with rigor, consistency, and alignment to strategic objectives. Under the direction of the Senior Director, Business Transformation, this position manages end‑to‑end project delivery, including strategy execution, milestone achievement, and performance optimization.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
- Lead and actively participate in the development and execution of strategies for assigned business transformation initiatives.
- Direct and perform hands‑on project management activities for enterprise initiatives, including value‑based care, culture transformation, performance optimization, and quality improvement.
- Manage and work alongside cross‑functional teams, ensuring operational tasks, deliverables, and timelines are met through active engagement and coordination.
- Collaborate closely with internal departments to secure resources, address operational needs, and ensure successful delivery of project requirements.
- Develop, refine, and personally utilize project management tools, templates, and processes to support consistent execution across initiatives.
- Create detailed project documentation, including implementation plans, rollout materials, training content, and communication assets, ensuring accuracy and usability for operational teams.
- Provide structured, data‑driven project reporting to the Senior Director, Business Transformation, including progress updates, risk assessments, and mitigation plans.
- Ensure project deliverables are completed on time, within scope, and within budget, proactively addressing issues and removing obstacles to maintain momentum.
- Build and maintain effective working relationships with stakeholders at all organizational levels to support project adoption and change readiness.
- Demonstrate and promote a collaborative, accountable team environment, adhering to company policies, procedures, and performance expectations.
- Maintain regular and reliable attendance to support project continuity and operational needs.
Qualifications/Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Requirements include:
- Bachelor's degree in a related field; advanced degree preferred.
- Minimum of seven (7) years of progressively responsible experience in a relevant industry; healthcare consulting or healthcare operations experience strongly preferred.
- Demonstrated experience directly managing and executing medium‑ to large‑scale projects, including hands‑on involvement in change management activities and cross‑functional implementation.
- Proven project management capabilities, with a strong ability to plan, organize, and execute work across multiple teams in a fast‑paced, matrixed environment; must be able to manage multiple concurrent projects and deliverables with a high degree of accuracy and accountability.
- Proficiency in Microsoft Office applications, including Word, Outlook, and advanced Excel skills; ability to learn and achieve proficiency in USRC systems and applications within 90 days of hire.
$98,001.10
Skills Required
- Bachelor's degree in a related field
- Advanced degree
- Minimum of seven (7) years of progressively responsible experience in a relevant industry
- Healthcare consulting or healthcare operations experience
- Directly managing and executing medium- to large-scale projects, including change management and cross-functional implementation
- Proven project management capabilities; manage multiple concurrent projects and deliverables with accuracy and accountability
- Proficiency in Microsoft Office applications, including Word, Outlook, and advanced Excel skills
- Ability to learn and achieve proficiency in USRC systems and applications within 90 days of hire
- Maintain regular and reliable attendance to support project continuity and operational needs
U.S. Renal Care Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about U.S. Renal Care and has not been reviewed or approved by U.S. Renal Care.
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Healthcare Strength — Core medical, dental, vision, and prescription coverage are presented as comprehensive alongside life and disability insurance and an EAP. This breadth signals solid baseline healthcare support within the total rewards package.
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Retirement Support — A 401(k) retirement plan is offered and may include employer matching. This provides structured savings support as part of long‑term financial benefits.
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Career-Linked Recognition & Rewards — The Nightingale Program provides pre‑paid tuition to in‑network schools, one‑on‑one career coaching, and additional PTO for those pursuing nephrology nursing. This education pathway ties rewards directly to career advancement opportunities.
U.S. Renal Care Insights
What We Do
U.S. Renal Care is the largest privately held and fastest-growing dialysis provider in the nation. We partner with nephrologists to care for more than 36,000 people living with kidney disease across 32 states in the U.S. Since 2000, U.S. Renal Care has been a leader in clinical quality, innovation, and operational excellence – delivering the best experience and outcomes for our patients. Together, our team members and physician partners share a common passion to improve the lives of those we serve. Our company’s core values of excellence, partnership, inclusion and compassion are at the center of everything we do. In fact, Newsweek named U.S. Renal Care as a “Greatest Workplace” of 2024! Learn more about our employee experience on our website: https://www.usrenalcare.com/careers/
