Senior Manager Business Processes OTC

Posted 15 Days Ago
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Headquarters, AZ, USA
In-Office
Senior level
Retail • Sports
The Role
Lead design and delivery of order-to-cash (OTC) processes across wholesale, retail and e‑commerce. Partner with tech teams to implement SAP S/4 Fashion template, manage stakeholders, drive continuous improvements, and support rollout activities including testing, migration, cutover, training and hypercare.
Summary Generated by Built In

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION
  • Consult our business partners in process and solution design with focus on OTC processes for our Wholesale, Retail and E-com Business

  • Partner with tech teams for solution design, development and implementation of new functionalities which will become part of our S/4 Fashion template

  • Manage cross functional and cross department relationships and ensure communication with relevant stakeholders

  • Seek and provide regular feedback to our business partners to continuously improve our working and delivery mode

  • Be accountable for the evaluation, decision taking, and timely delivery of business demands as per agreement with business counterparts and project manager

  • Responsible of supporting the continuous improvement and roll out throughout the project phases, including training, testing, migration, cutover and hypercare support.

YOUR TALENT
  • Proficiency in business process solution design and delivery; previous experience within fashion, retail, or consumer goods industry is a plus

  • Strong execution capabilities combined with an entrepreneurial and hands-on approach

  • Very good knowledge of business processes and relevant technology in wholesale, retail, and e-Commerce, preferably footwear and apparel

  • Outstanding analytical and technical skills with focus on ERP systems and OTC/Retail/E-com processes, preferably SAP S/4

  • Strong interpersonal, presentation and facilitation skills to effectively operate in cross-functional and international environments

  • Good understanding of integration between POS and ERP; prior experiences working with SAP CAR is a plus

  • Excellent verbal and written language skills in English.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,

gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at

PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal

opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000

employees worldwide.

Skills Required

  • Proficiency in business process solution design and delivery
  • Experience within fashion, retail, or consumer goods industry
  • Strong execution capabilities with an entrepreneurial, hands-on approach
  • Deep knowledge of wholesale, retail, and e‑commerce business processes and relevant technology
  • Analytical and technical skills focused on ERP systems and OTC/Retail/E‑com processes (preferably SAP S/4)
  • Strong interpersonal, presentation and facilitation skills for international, cross-functional environments
  • Good understanding of POS to ERP integration
  • Prior experience working with SAP CAR
  • Experience supporting rollouts including training, testing, migration, cutover and hypercare
  • Excellent verbal and written English skills
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The Company
HQ: Herzogenaurach
14,000 Employees
Year Founded: 1948

What We Do

At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture. That hustler’s spirit can be felt across PUMA categories, partnerships, offices, and countries. And we are always in search of talent that can help us set the pace at which sport and culture collide, as well as finding better ways to connect and collaborate with our communities. PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

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