Our Mission
You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.
We’re here to give power to the patient.
For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.
Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.
Fixing healthcare starts with fixing access to it. And we're still just getting started.
Zocdoc’s most important asset is our people. For nearly two decades, Zocdoc has helped patients find and book the care they need. We’re now extending that mission beyond the Zocdoc marketplace by building the infrastructure that makes access to care easier wherever patients search — including provider websites, health platforms, search engines, AI platforms, and other high-impact distribution channels.
The Director, Business Development, Syndication Partnerships will set and lead Zocdoc’s syndication partnership strategy, owning portfolio-level growth and some of the company’s most strategic partner relationships. This leader will identify where to invest, negotiate and structure complex partnerships, and align executive and cross-functional teams around the highest-impact opportunities. They will be accountable for measurable portfolio outcomes and for building a scalable approach to partner performance and growth.This is a high-visibility role with meaningful influence across Zocdoc. The ideal candidate combines strategic thinking with strong commercial instincts and a track record of independently driving results at large, complex organizations. They are equally comfortable defining a long-term partnership vision, negotiating with senior decision-makers, and rolling up their sleeves to solve problems and deliver outcomes.
You’ll enjoy this role if you are...- Excited by the opportunity to shape a new and strategically important area of Zocdoc’s business.
- Energized by both setting direction and personally advancing high-value partnerships from idea to signed agreement to measurable results.
- Commercially and analytically minded, with the ability to connect partnership strategy to business outcomes.
- A thoughtful operator who can make clear choices about which opportunities to pursue, expand, redesign, or prioritize.
- Motivated by building repeatable systems, decision frameworks, and operating practices that help a growing partnership function work more effectively.
- Defining and evolving the strategy for Zocdoc’s strategic distribution and syndication partnerships, setting priorities across partner categories, business models, and investment opportunities.
- Owning the most strategic partner relationships as a senior business leader and trusted executive counterpart.
- Building, negotiating, and closing complex partnership agreements and pipelines from concept through launch and ongoing growth.
- Setting the performance strategy for the partnership portfolio, using goals, metrics, and structured problem solving.
- Build the pipeline of high-potential partners and partnership models across AI platforms, search, consumer technology, healthcare, and other distribution ecosystems; lead opportunities through assessment, business case development, executive alignment, negotiation, and launch.
- Establish the playbook, decision frameworks, and operating cadences for identifying, evaluating, launching, and scaling partnerships, while surfacing insights that inform Zocdoc’s broader product, go-to-market, and business strategy.
- Leading through influence across distributed cross-functional teams; creating clarity in complex situations, coaching colleagues, and helping strengthen the Business Development team’s capabilities and operating models.
- 10+ years of experience in business development, strategic partnerships, partner management, strategic account management, channel partnerships, marketing partnerships, sales, or a related commercial role.
- A demonstrated track record of independently driving end-to-end complex strategic partnerships that have delivered measurable commercial impact. Solid negotiation experience required.
- Demonstrated success building relationships with senior executives while influencing decisions across internal and external organizations.
- Strong commercial judgment, negotiation skills, and the ability to structure mutually beneficial agreements in complex situations.
- Strong analytical instincts and the ability to use performance data to identify opportunities, diagnose issues, and make recommendations.
- Excellent written and verbal communication skills, including the ability to simplify complex issues and present a compelling point of view to executives.
- A track record of operating with significant autonomy, making sound decisions with incomplete information.
- Experience in healthcare, technology, AI, or another ecosystem with complex distribution or aggregation models is a plus.
- Experience using generative AI tools to improve operating workflows is a plus.
- A bachelor’s degree or equivalent relevant work experience.
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data and internal equity. The base salary offered will depend on experience, skills, qualifications, and business needs. Certain positions are also eligible for variable pay and/or equity.
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
Job Applicant Privacy Notice
Skills Required
- 7+ years of experience in business development, strategic partnerships, partner management, strategic account management, or a related commercial role
- Proven ability to build and maintain relationships with senior leaders and executives
- Experience managing performance-oriented partnerships, distribution partnerships, marketing partnerships, channel partnerships, or other commercially measurable partner relationships
- Strong commercial and analytical instincts; ability to interpret performance data, identify trends, and translate insights into action
- Proven ability to grow existing partner relationships by identifying optimization opportunities and expanding commercial impact
- Experience owning partnerships or commercial deals from initial conversation through negotiation, execution, launch, and ongoing management
- Sales experience
- Superb communication skills with ability to keep stakeholders aligned across multiple mediums
- Ability to work independently and as an individual contributor with minimal oversight
- Strong cross-functional collaboration skills and experience working with product, marketing, operations, finance, legal, analytics, sales, and leadership
- Comfort operating in ambiguity and managing multiple workstreams simultaneously
- Ability to integrate generative AI tools into daily workflows to automate tasks and maximize productivity
What the Team is Saying
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Zocdoc Compensation & Benefits Highlights
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Healthcare Strength — Health insurance is characterized as comprehensive with multiple medical plan options, including options with no employee premium, and the employer paying a substantial share of costs. Dental and vision coverage are also portrayed as strong.
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Parental & Family Support — Paid leave for both parents is highlighted, with some accounts citing 16 weeks of fully paid maternity leave, and family-planning benefits are advertised. Candidates are encouraged to confirm current policy details and eligibility.
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Leave & Time Off Breadth — Paid time off is considered generous, with unlimited PTO reported for many salaried roles and a sabbatical after five years of service. Hourly roles may have a fixed allowance, indicating policy differences by employment type.
Zocdoc Insights
What We Do
Zocdoc is the tech company at the beginning of a better healthcare experience. Each month, millions of patients use Zocdoc to find in-network neighborhood doctors, instantly book appointments online, see what other real patients have to say, get reminders for upcoming appointments and preventive check-ups, fill out their paperwork online, and more.
Why Work With Us
Zocdoc's forward-thinking approach prioritizes collaboration, agility, and continuous learning in service of our long-term vision. This has helped us drive significant innovation in a complex, slow-moving industry, and our talented team is looking for impact-minded individuals to join us as we continue to re-imagine the healthcare experience.
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Zocdoc Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our NYC office is accessible to all employees five days a week, though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office.
