Senior Manager, Business Change

Posted Yesterday
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Southampton, Hampshire, England, GBR
Hybrid
Senior level
Travel
The Role
Own the enterprise-wide business change strategy across Carnival UK's transformation portfolio. Govern change principles, priorities, standards, impact assessment, readiness reporting, and communications. Monitor cumulative change saturation, collisions, dependencies, risks, and capacity constraints, providing decision-ready insight to senior governance forums. Coach change champions, assure planning quality, embed change management in program delivery, and build organizational capability and consistent ways of working.
Summary Generated by Built In

In our pursuit of excellence within our finance department here at Carnival UK, we're seeking individuals who bring a wealth of business change knowledge and qualifications to the table for our Senior Manager, Business Change position. At our core, we believe in the strength of a diverse and skilled team to drive our business forward. Your skills and qualifications are valuable to us.

Role Overview

Working across Carnival UK’s business and technology-enabled transformation portfolio, your role is to increase the enterprise change maturity to ensure change lands well and maximises return on investment. You will own the enterprise-wide view of change, ensuring its cumulative impact is understood, coordinated and deliverable.

Key accountabilities include:

  • Define and govern the enterprise business change strategy and framework, setting portfolio-level principles, priorities and standards.

  • Mentor and coach change champions providing change management guidance, principles and objectives 

  • Maintain a forward-looking view of cumulative change impacts across teams and enterprise, identifying saturation, collisions and capacity constraints.

  • Provide decision-ready insight on change risks, dependencies, readiness constraints and business impacts to support senior governance forums.

  • Support change impact, readiness reporting and communications strategy across the business

  • Collaborate with key change delivery roles across the enterprise to ensure effective change management is embedded in programme delivery

  • Assure the coherence and quality of change planning while building organisational capability, standards and consistent ways of working. 

Position Requirements

Our ideal candidates are those who possess not only the technical skills required for business change but also a passion for transformation and a keen eye for detail. Your academic background and professional certifications will be the foundation of your role within our team.

Required Qualifications and Skills:

  • Proven track record leading business change teams across large scale, enterprise-wide complex transformations and digital adoptions in a matrix organisation

  • Significant experience architecting the change strategy and leading business change across multiple projects or programmes, with accountability at portfolio, domain or enterprise level.

  • Demonstrable experience managing cumulative change load, saturation and collision risk and advising senior stakeholders on sequencing and trade-offs.

  • Professional experience in business, organisational change, transformation, HR, operations or a related discipline.

  • Formal change, programme or portfolio management training, such as Prosci, APM, PMI, MSP or Agile change in complex environments.

About You

You are someone who thrives in a collaborative environment yet is capable of working independently with a high degree of accuracy and accountability. Your qualifications are just the start; we're looking for team members who are eager to learn, grow, and contribute to our collective success.

  • Personal Qualities:

  • A strategic communicator who can translate complex change landscapes into clear, decision-ready insight.

  • A credible and constructive influencer who can challenge senior stakeholders and navigate competing priorities.

  • An analytical, evidence-led decision-maker who balances colleague capacity, delivery quality, business performance and risk.

  • An inclusive collaborator who coaches change leads and champions a coherent colleague experience of transformation.

Why Join Us?

Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK06, offered as a full-time position, on a permanent basis, with hybrid working including up to two days from home.

Read our employee experience guide to learn more about life as a Carnival UK colleague here.

We offer a dynamic and inclusive workplace where your work makes a real impact. Beyond competitive salaries and benefits, here’s what we offer:

  • Employee Discounted Cruising plus Friends and Family offers

  • Annual bonus

  • A friendly welcome with help settling in

  • Regular office events including live entertainment, lifestyle events and charity partner fundraisers

  • Extensive learning and development opportunities

  • Minimum 25 days leave, bank holiday allowance and holiday trading scheme

  • Employee-led networks

  • Employee Assistance and Wellbeing programmes

  • Recognition scheme with prizes and awards

  • Contributory Defined Contribution Pension scheme

  • Company paid private medical and dental insurance and health assessment

  • In-house Occupational Health help and access to digital GP

  • Life Assurance

  • Parental and adoption leave

  • Employee Shares Plan

  • Electric Car and Cycle to Work schemes

  • Onsite restaurant offering range of healthy cooked and grab and go meals

  • Discounted retail and leisure via discounts portal

Application Note

Given the opportunities we provide, we encourage prompt applications. We are committed to finding the right blend of talent and passion, and our recruitment process may close earlier than advertised for roles with high applicant volumes.

Don't miss this chance to leverage your qualifications in a role where you can truly shine. Apply today and let’s explore how your skills and ambitions align with our opportunities!

Recruitment Journey

For more information on your recruitment journey, please visit our Candidate Journey Map.

#LI-Hybrid 

#CUK 

#Job Functions: Consulting; Strategy / Planning; 

Skills Required

  • Proven track record leading business change teams across large-scale, enterprise-wide complex transformations and digital adoptions in a matrix organization
  • Significant experience architecting change strategy and leading business change across multiple projects or programs at portfolio, domain, or enterprise level
  • Demonstrable experience managing cumulative change load, saturation, and collision risk while advising senior stakeholders on sequencing and trade-offs
  • Professional experience in business, organizational change, transformation, HR, operations, or a related discipline
  • Formal change, program, or portfolio management training, such as Prosci, APM, PMI, MSP, or Agile change

Carnival Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carnival Corporation and has not been reviewed or approved by Carnival Corporation.

  • Wellbeing & Lifestyle Benefits — Travel perks such as complimentary standby and discounted confirmed cruises, along with wellness resources and an on‑site gym in Miami, add distinctive lifestyle value to the total package.
  • Healthcare Strength — Medical, dental, and vision coverage combined with mental‑health/EAP resources and wellness programs provide comprehensive health support for eligible roles.
  • Leave & Time Off Breadth — U.S. corporate postings outline structured vacation, sick time, and company holidays, indicating clear and predictable time‑off provisions.

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The Company
HQ: Miami, FL
2,661 Employees

What We Do

Carnival Corporation & plc is a global cruise company and one of the largest vacation companies in the world. Our portfolio of leading cruise brands includes Carnival Cruise Lines, Holland America Line, Princess Cruises and Seabourn in North America; P&O Cruises (UK), and Cunard in the United Kingdom; AIDA Cruises in Germany; Costa Cruises in Southern Europe; Iberocruceros in Spain; and P&O Cruises (Australia) in Australia. These brands, which comprise the most recognized cruise brands in North America, the United Kingdom, Germany and Italy, offer a wide range of holiday and vacation products to a customer base that is broadly varied in terms of cultures, languages and leisure-time preferences. We also own a tour company that complements our cruise operations: Holland America Princess Alaska Tours in Alaska and the Canadian Yukon. Combined, our vacation companies attract 10 million guests annually.

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