The Enterprise Risk Management (ERM) Audit Senior Manager role is part of the ERM, Operational Risk Management (ORM) and American Express National Bank (AENB) Headquarters Audit team. The ERM Audit Senior Manager will support the execution of audit work to evaluate the risk and control environment of the ERM organization including compliance with ERM regulations/requirements as part of the annual audit plan. The role will collaborate across the ERM, ORM, and AENB HQ team, as well as the broader audit department, second line and other key stakeholders.
Responsibilities- Serve as Auditor in Charge (AIC) on low-risk audits, managing the audit engagement end-to-end, planning audit projects, defining objectives and scope, and coordinating with control groups, external auditors, stakeholders, and regulators to ensure effective execution; conduct L1 reviews; serve as the primary audit client contact
- Analyze / review audit results and documentation to evaluate effectiveness and efficiency, synthesizing audit findings
- Lead audit client meetings and walkthroughs
- Develop test steps, audit findings, and the audit report in accordance with IAG policies and procedures
- Guide team on how to validate and execute corrective actions / Management Action Plans (MAPs) are impactful, sustainable, and improve the control environment of the business unit
- Support business monitoring activities with audit leadership, tracking key metrics to identify control issues and trends; stay up to date with evolving industry trends, external news and regulatory changes, and analyze the impact to the business
- Delegate tasks to team members; guide auditors in assessing risks, evaluating control design, and executing audit tests; review and provide feedback on work papers
- Effectively coach, teach, mentor, and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, audit methodology and best practices
- Conduct post-audit feedback discussions with audit team members to provide actionable feedback, support development, and recognize accomplishments
- Guide team to proactively and routinely communicate task status, roadblocks, challenges, suggesting potential solutions to the team
Minimum Qualifications:
- Ability to analyze and interpret applicable industry regulations and expectations, including the OCC Handbooks, in assessing/auditing Enterprise Risk Management programs within large and complex institutions (6+ years of experience)
- Understanding of critical enterprise management lifecycle activities and the ability to clearly articulate risk insights to stakeholders
- Proven ability to create/utilize data analytics, automated testing, and AI tools to streamline audit procedures, identify insights, and strengthen risk assessments and audit conclusions
- Strong written and verbal communication skills that deliver high quality, actionable and value-added feedback to management on potential risk and control issues and management’s potential solutions to close gaps
- Collaborate with colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit lifecycle, audit methodology and best practices
- Effectively works independently, within a team and across teams in a fast-paced environment to drive results, using related project management skills, employing creative thinking, a focus on quality, and the ability to work on competing priorities
- Proven ability to support multiple projects concurrently delivering high quality work products, in compliance with internal audit standards and regulatory expectations
- Ability to quickly resolve complex risk issues, adapt to evolving risk landscapes, and effectively utilize risk management tools
Preferred Qualifications:
- Bachelor's Degree in Finance, Business, Risk Management, or related field; advanced degrees (e.g., MBA, MSc) or certifications (e.g. CPA, CIA, CISA, etc.) are advantageous
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- 6+ years analyzing and interpreting industry regulations including OCC Handbooks
- Experience assessing/auditing Enterprise Risk Management programs within large, complex institutions
- Serve as Auditor in Charge, plan and manage audit engagements end-to-end
- Develop test steps, audit findings, and audit reports in accordance with IAG policies and procedures
- Proven ability to create and utilize data analytics, automated testing, and AI tools to streamline audit procedures
- Strong written and verbal communication skills delivering actionable feedback to management
- Ability to collaborate with geographically diverse colleagues and co-sourced resources
- Project management skills and ability to manage multiple concurrent projects and competing priorities
- Ability to coach, mentor, and develop less experienced auditors and provide post-audit feedback
- Ability to analyze evolving industry trends and regulatory changes and assess impact to the business
- Authorized to work in the United States; employer will not pursue visa sponsorship for this position
- Bachelor's Degree in Finance, Business, Risk Management, or related field
- Advanced degree (MBA, MSc) or certifications (CPA, CIA, CISA)
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
