Senior Manager/Associate Director, Project Management

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Role Purpose

This role is a senior delivery leader responsible for the successful execution of complex, cross‑functional programmes and projects within Sun Life. The role requires strong hands‑on project and programme management capability, experience in navigating organisational and stakeholder complexity and proven experience operating within regulated financial services environments.

Key Responsibilities

• Lead end‑to‑end delivery of complex, multi‑workstream programmes, including regulatory, business transformation and technology-backed initiatives.
• Own delivery outcomes across scope, schedule, cost, dependencies, risks, and benefits realisation.
• Develop and maintain integrated plans, manage critical paths, proactively address delivery constraints and anticipate, surface and resolve delivery risks and issues early.

• Navigate matrixed structures, resolve competing priorities, influence across functions without direct authority and align stakeholders with differing objectives.
• Drive decision‑making through clear communication, data‑driven insights and pragmatic trade‑off management.

• Deliver programmes in compliance with Sun Life governance, PMO standards, financial controls and risk management requirements.
• Ensure transparency, accuracy, and discipline in progress tracking, forecasting, and reporting.

• Collaborate with PMO team to provide practical delivery feedback and contribute to continuous improvement in enterprise execution.

Experience & Qualifications

• Typically 10–15+ years of project or programme management experience, with a strong track record delivering large, complex initiatives in financial services, insurance or other regulated environments.

• Strong programme and project execution skills, including planning, dependency management, risk management and benefits tracking.
• Ability to operate effectively and flexibly with ambiguity and complexity.
• Clear, concise and structured communicator.
• High level of stakeholder maturity and organisational awareness.
• Strong commercial and financial acumen related to programme delivery.

• Professional certifications such as PMP, PRINCE2, MSP are desirable.

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