Senior Manager, Amenities and Program Management

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

As part of the Real Estate Strategy and Planning Team, you will report to the Vice President, Amenities and Program Management and lead initiatives that shape our workplace amenity strategy. You will develop data-driven strategies to improve performance and outcomes for food, wellbeing, transportation, and other emerging programs. You will shape amenity programs that reach more than 80,000 Fidelity associates and deliver exceptional experiences. This role requires a proven ability to frame opportunities to drive decisions and make business cases for change. As a key member of the team, you will set amenity policies, conduct industry research, and develop an approach to consistently assess associate feedback. You will also support the development of program budgets and the multi-year strategic plan. Success requires a keen understanding of business priorities, associate sentiment, and operational requirements, blending critical thinking with a drive for delivering strong results.

The Senior Manager embraces a wide variety of work and is flexible, rebalancing priorities as the business evolves. The position requires collaboration with a variety of senior leaders, enterprise stakeholders, and vendors, as well as clear and frequent communication across Real Estate.

The Expertise and Skills You Bring

• Bachelor’s degree required
• 7 plus years of experience in Business Strategy, Consulting, Marketing, or Workplace Strategy
• Analytically thoughtful, research-focused, and intellectually curious
• Critical thinking with excellent judgment and strong initiative
• Learning attitude and a willingness to continuously evolve and drive value to the business
• Exceptional project management and organizational skills that allow you manage your deliverables, constantly re-prioritize, and ultimately meet deadlines with high-quality work

• Demonstrated ability to influence decision-making through strong written and verbal communications, including presentations, grounded in data and insights

• Problem-solving skills and the ability to think through challenges, assess a variety of factors, and recommend solutions
• Excellent engagement skills, including the ability to work across the organization and gain alignment among management, colleagues, and peers
• Comfort working independently with a proven track record to think both strategically and tactically
• Success operating in a fast-paced culture with high visibility and many concurrent priorities
• Expert level skills in PowerPoint, Excel and SharePoint

Other Requirements

• Ability to travel up to 10% of the time

The Team

Fidelity Real Estate Company is the corporate real estate division of Fidelity Investments, offering a full range of services to Fidelity business units nationally and internationally. Our philosophy is customer centric - everything we do focuses on delivering solutions that meet or exceed the needs of our customers at all levels. We manage more than 11 million square feet of space in the United States and overseas, including thirteen North American and six international locations, multiple data centers, and more than 200 retail investor centers.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.