Senior Manager AI Engineering

Posted 25 Days Ago
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Framingham, MA, USA
In-Office
Senior level
Retail
The Role
Lead strategy, development, and delivery of enterprise AI solutions for pricing, forecasting, optimization, and decision intelligence. Manage AI and data engineering teams, own technical roadmaps, implement MLOps/cloud platforms, measure business impact, and partner cross-functionally to drive revenue, margin, and operational improvements.
Summary Generated by Built In

Staples Digital Solutions is building scalable AI-powered pricing, forecasting, optimization, and decision intelligence capabilities that help improve revenue, margin performance, customer value, and operational efficiency. This team partners across Product, Finance, Merchandising, Revenue Management, Digital, Sales, and Technology to turn complex commercial challenges into practical, measurable business outcomes.


As the Sr. Manager AI Engineering you will lead the strategy, development, and delivery of enterprise-grade AI solutions that power smarter pricing and decision-making. You’ll manage AI Engineering and Data Engineering teams, guide technical roadmaps, and work closely with business and technology leaders to deliver solutions that drive growth, improve profitability, and create a better experience for customers and associates.


What you’ll be doing:

  • Lead the roadmap and delivery for pricing AI, forecasting, optimization, and decision intelligence solutions.
  • Oversee development of capabilities such as price elasticity modeling, demand forecasting, promotion optimization, revenue optimization, and competitive pricing.
  • Apply machine learning, statistical modeling, forecasting, and optimization techniques to solve complex business problems.
  • Manage AI/ML platforms, MLOps processes, and cloud-based engineering solutions using technologies such as Databricks, Snowflake, and Azure AI.
  • Establish performance metrics, monitor business impact, and drive continuous improvement of AI solutions.
  • Partner with Product, Finance, Merchandising, Revenue Management, Digital, Sales, and Technology teams to prioritize work and deliver measurable business value.
  • Champion AI-assisted software development practices that improve delivery speed, quality, and productivity.
  • Manage team resources, budgets, priorities, and execution across multiple high-impact workstreams.
  • Lead, coach, recruit, retain, and develop AI Engineering and Data Engineering talent while fostering a culture of innovation, accountability, and continuous improvement.

What you bring to the table:

  • Strategic and technical leadership with the ability to connect AI engineering work to business goals.
  • Strong commercial judgment and the ability to understand pricing, revenue, margin, and customer-value drivers.
  • Analytical problem-solving skills and curiosity for using data to improve decision quality.
  • Clear communication skills, including the ability to translate complex AI, analytics, and engineering concepts into business-focused recommendations.
  • Cross-functional collaboration and influence across product, business, finance, sales, digital, and technology stakeholders.
  • A people-first leadership style focused on coaching, talent development, accountability, and continuous improvement.
  • An innovation mindset and comfort leading change in a fast-paced, evolving environment.
  • Strong prioritization skills with the ability to balance multiple initiatives, risks, resources, and outcomes.

What’s needed- Basic Qualifications:

  • Bachelor’s degree in Computer Science, Data Science, Engineering, Mathematics, Statistics, Economics, Information Systems, or related technical or quantitative field, or equivalent work experience.

  • 10+ years of experience delivering enterprise-scale AI, data, analytics, or software engineering solutions.

  • 5+ years of experience leading technical, analytics, AI, data engineering, or software engineering teams.

  • 3+ years of experience supporting pricing, revenue management, forecasting, optimization, or retail analytics solutions.

  • Experience developing, deploying, or supporting production AI/ML solutions.

  • Experience using Python and SQL in AI, machine learning, data engineering, analytics, or software engineering environments.

  • Experience working with cloud-based data, AI, or engineering platforms.

  • Experience translating business requirements into technical solutions with measurable outcomes.


What’s needed- Preferred Qualifications: 

  • Master’s degree in Computer Science, Data Science, Engineering, Statistics, Operations Research, or a related quantitative, analytics, or technology discipline.
  • Experience with price elasticity modeling, promotion optimization, demand forecasting, revenue optimization, or competitive pricing capabilities.
  • Experience with Databricks, Snowflake, Azure AI, MLOps, or cloud-native architectures.
  • Experience using AI-assisted development tools such as GitHub Copilot, Claude, ChatGPT, or similar technologies.

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

About UsStaples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Skills Required

  • Bachelor's degree in Computer Science, Data Science, Engineering, Mathematics, Statistics, Economics, Information Systems, or related field, or equivalent experience
  • 10+ years delivering enterprise-scale AI, data, analytics, or software engineering solutions
  • 5+ years leading technical, analytics, AI, data engineering, or software engineering teams
  • 3+ years supporting pricing, revenue management, forecasting, optimization, or retail analytics solutions
  • Experience developing, deploying, or supporting production AI/ML solutions
  • Experience using Python and SQL in AI, machine learning, data engineering, analytics, or software engineering environments
  • Experience working with cloud-based data, AI, or engineering platforms
  • Experience translating business requirements into technical solutions with measurable outcomes
  • Master's degree in Computer Science, Data Science, Engineering, Statistics, Operations Research, or related discipline
  • Experience with price elasticity modeling, promotion optimization, demand forecasting, revenue optimization, or competitive pricing
  • Experience with Databricks, Snowflake, Azure AI, MLOps, or cloud-native architectures
  • Experience using AI-assisted development tools such as GitHub Copilot, Claude, ChatGPT, or similar

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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