We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
Serves as a senior governance operator responsible for day-to-day execution of the enterprise Data Governance, Risk, and Privacy program, translating strategy into disciplined, repeatable operational practices.
This role partners closely with governance leadership to operationalize frameworks, manage program activities, enforce controls, and drive execution against governance priorities, ensuring compliant, secure, and responsible data use across business domains.
The Sr. Manager applies strong program management, financial, and operational planning capabilities to maintain governance program health, drive KPIs, and deliver audit-defensible outcomes, while continuously improving processes and enabling scalable governance practices aligned to regulatory expectations (e.g., HIPAA, CMS) and enterprise standards.
Required Qualifications
7+ years of experience in healthcare, data governance, privacy, risk management, or a related field
• Deep knowledge of healthcare regulations, including HIPAA, CMS requirements, and state privacy laws
• Experience with data governance frameworks, data lineage, metadata management, and stewardship practices
• Strong understanding of payer operations, including claims, utilization management, risk adjustment, and STARS
• Expertise in risk identification, assessment, mitigation planning, control design, and reporting
• Ability to translate legal and regulatory requirements into operational and technical processes
• Strong stakeholder management, executive communication, and cross-functional collaboration skills
• Ability to influence leaders and drive alignment across functions and throughout the enterprise
• Experience defining and operationalizing risk mitigation strategies and governance solutions
Preferred Qualifications
Degree in legal studies, privacy engineering, information technology, or a related discipline.
• Experience with AI governance, bias oversight, or emerging technology risk management
• Understanding of clinical data, EMRs, HIEs, and health information exchange practices
• Privacy certifications such as CIPM or CIPP
• Risk management certifications such as CRISC, PMI-RMP, or COSO ERM familiarity
• Familiarity with enterprise or solution architecture concepts
• Lean Six Sigma or other process improvement experience
• Experience supporting governance committees, decision forums, or enterprise control processes
• Familiarity with data governance tools, data catalogs, metadata platforms, or control documentation repositories
• Experience preparing documentation, evidence, or responses for audits, compliance reviews, or regulatory inquiries
• Experience assessing third-party data sharing arrangements, contractual controls, and downstream data use considerations
• Experience with issue management, remediation planning, and control monitoring in a regulated environment
Education
· Bachelor’s degree required, with a strong preference for degrees in Business Administration, Health Administration, or a equiv. work experience.
Pay Range
The typical pay range for this role is:
$82,940.00 - $182,549.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 7+ years experience in healthcare, data governance, privacy, risk management, or a related field
- Deep knowledge of healthcare regulations including HIPAA, CMS requirements, and state privacy laws
- Experience with data governance frameworks, data lineage, metadata management, and stewardship practices
- Strong understanding of payer operations including claims, utilization management, risk adjustment, and STARS
- Expertise in risk identification, assessment, mitigation planning, control design, and reporting
- Ability to translate legal and regulatory requirements into operational and technical processes
- Strong stakeholder management, executive communication, and cross-functional collaboration skills
- Ability to influence leaders and drive alignment across functions and the enterprise
- Experience defining and operationalizing risk mitigation strategies and governance solutions
- Experience preparing documentation, evidence, or responses for audits, compliance reviews, or regulatory inquiries
- Bachelor's degree (required)
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
