Strategic planning
- Develop and monitor the execution of sales strategies with strategic accounts, which includes business plans and monthly revenue targets.
- Drive a clean and premium marketplace by optimizing sell-in, sell-through, promotions, and inventory, while balancing brand and business needs.
- Build strategic direction, identify business opportunities, develop long term business plan with strategic partners, and oversee the implementation to accelerate growth, strengthen marketplace positioning, and gain market share.
Business Management
- Drives business through retail partners by utilizing customer service skills and retail operations skills
- Develops, applies, and oversees the activities of a team of sales managers and representatives who are responsible for managing strategic accounts and specialty accounts. Coaches managers and sales representatives to support their development.
- Drive door productivity, establish business targets and monitor performance against retail KPIs, i.e. Traffic, CR%, ADPT, UPT and AUR.
- Initiate data-driven promotion and markdown plans that maximize sell-through, support margin health, accelerate RSV growth, and ensure inventory targets are met.
Consumer experience
- Drive a premium consumer experience at retail by creating service excellence training programs and monitoring execution standards.
- Manage and plan for fleet transformation through door renovation, change of concept and door expansion with strategic plan. Work with different functions including internal (local office & geo office) and external (strategic accounts & landlords) to align and pitch on HK strategy.
Merchandising / Assortment planning
- Develop customized assortment and merchandising plans to drive performance across Must-Win and Top Doors.
- Define and implement store segmentation frameworks across mono-brand and multi-brand partners to optimize consumer reach and business performance.
Account relationships
- Acts as the principal contact in the development and servicing of the strategic accounts. Establishes and cultivate relationships, maintains timely, consistent, and positive external relationships with the strategic accounts’ senior management team.
Leadership and teamwork
- Works with all members of the account team to develop, apply and oversee the account strategy. Leads the process for realistic and accurate scenario planning, forecasting, seasonal initiatives and business analysis. Ensures market and customer capacities are met.
- Leads the team’s efforts in the development of account plans. Works with the merchandising and Sport sales to develop programs and merchandising to achieve revenue targets and strong brand positioning.
- Ensure alignment with corporate and business goals by overseeing merchandise operations, seasonal campaign execution, and ongoing business support activities.
Preferred Qualifications
- Bachelor’s degree holder with minimum of 15+ years relevant experience; previous experience in account servicing in athletic products and/or fashion/clothing industry will be an advantage.
- Strong track record in the management of account sales managers and team will be required.
- Possesses excellent communication skills in Cantonese and English (verbal and written), and clear articulation in goals and objectives, can be communicated with Mandarin.
- Able to influence both cross functionally and vertically within the industry and marketplace and negotiate highly complex retail agreements.
- Good people acumen and interpersonal skills; demonstrated collaborative orientation in team environment and a very high level of personal efficiency.
- Ability to deal with ambiguity; effectively interface and develop internal partnerships.
- Connection with HK and Macau landlords will be an advantage.
Skills Required
- Bachelor's degree
- 15 or more years of relevant experience
- Experience managing account sales managers and teams
- Excellent verbal and written communication skills in Cantonese and English
- Ability to communicate in Mandarin
- Ability to influence cross-functionally and vertically
- Ability to negotiate highly complex retail agreements
- Strong interpersonal and people-management skills
- Collaborative orientation and high personal efficiency
- Ability to deal with ambiguity and develop internal partnerships
- Account servicing experience in athletic products or fashion/clothing
- Connections with Hong Kong and Macau landlords
Nike Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nike and has not been reviewed or approved by Nike.
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Retirement Support — A 401(k) with a company match is complemented by options such as a Mega Backdoor Roth and deferred compensation for eligible earners. Financial coaching and structured savings programs support long-term financial security.
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Equity Value & Accessibility — An Employee Stock Purchase Plan with a stock discount sits alongside broad-based equity vehicles like RSUs and non-qualified stock options. These avenues expand wealth-building opportunities beyond base pay.
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Parental & Family Support — Paid parental leave includes maternity and paternity time, recently expanded in the U.S. to 16 weeks and extended to part-time retail teammates. Additional supports include childcare assistance at select locations and family-building benefits such as fertility, surrogacy, and adoption.
Nike Insights
What We Do
At NIKE, Inc., we innovate to serve athletes*. Every teammate - from coder to creator - plays a role in making these athletes’ dreams real. Our tech, data, and digital teams push limits every day, building the future of sport and the tools that drive it. Here, curiosity is fuel. Innovation is the game plan. Different perspectives keep us on the offense. You’ll solve challenges worth tackling, grow fast and belong to a team that backs you to do the right thing. Bring your drive. Bring your bold. Let’s move the world, together. Take your first step at nike.com/careers * If you have a body, you’re an athlete.
Why Work With Us
At NIKE, Inc., your dedication fuels the future of sport. There is a sense of pride that comes from representing an iconic brand and shaping its future. Here, we treat every day as a new opportunity to push boundaries, ask tough questions and share whole-hearted convictions. We are a team – united by the belief that anything is possible.
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