About the Role
As a Senior Major & Strategic Account Manager, you will take ownership of our most valuable client relationships, working closely with key accounts to understand their business objectives and align them with our solutions. Your focus will be on building strong, long-term partnerships that drive mutual growth and deliver measurable results. This role offers significant autonomy, the opportunity to sharpen your strategic negotiation and consultative selling skills, and a chance to directly contribute to the company’s long-term success.
Responsibilities
- Cultivate and maintain strong relationships with key stakeholders and decision-makers.
- Identify, qualify, and pursue new sales opportunities within assigned accounts.
- Develop and deliver tailored proposals and solutions that address client needs.
- Facilitate seamless coordination between clients and internal teams.
- Ensure client satisfaction through regular follow-ups and structured feedback loops.
- Analyze client data to inform sales strategies and optimize account performance.
- Contribute actionable insights to sales meetings and strategic planning sessions.
- Address client inquiries and resolve moderate issues in a timely manner.
- Collaborate on lead generation and marketing initiatives to support business growth.
- Negotiate and finalize terms under supervision, ensuring alignment with company objectives.
Skills
- Industry Knowledge: Experience in the EHS (Environment, Health, and Safety) sector preferred.
- Language Proficiency: French as a primary or secondary language preferred.
- Business Insight: Strong understanding of business operations and financial metrics.
- Advanced Client Management: Ability to nurture and sustain deep, long-term client relationships.
- Autonomous Negotiation: Competence in negotiating terms independently when required.
- Strategic Data Analysis: Proficiency in analyzing complex data to guide business and sales decisions.
- Effective Presentation: Expertise in creating and delivering persuasive presentations to diverse audiences.
- Integrated Coordination: Skill in managing collaboration across multiple teams and stakeholders.
- Advanced Sales Knowledge: Deep understanding of sales methodologies, processes, and best practices.
- Complex Issue Resolution: Ability to resolve intricate client issues efficiently and professionally.
For more details please contact Carl Rigby at [email protected]
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Top Skills
What We Do
Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide.
Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
