Senior Machine Learning Engineer

Reposted 16 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
244K-320K Annually
Senior level
Artificial Intelligence • Marketing Tech • Mobile • Software
Attentive is the AI marketing platform for leading brands.
The Role
As a Senior Machine Learning Engineer, you will build and operate scalable ML systems, oversee projects from inception to deployment, and improve system performance while collaborating with cross-functional teams and mentoring junior engineers.
Summary Generated by Built In
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
 
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
 
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

About the Role
Our Machine Learning Engineering team powers personalized experiences for hundreds of millions of customers across thousands of brands. As a Senior Machine Learning Engineer, you will play a critical role in building, scaling, and operating production-grade ML systems that drive real-time personalization across the Attentive platform.

You will operate with a high degree of ownership, partner closely with Product and Engineering, and help raise the technical bar across our ML systems in a fast-paced, high-impact environment.

What You’ll Accomplish

  • Design, build, and operate scalable machine learning systems used in real-time targeting, decisioning, personalization systems
  • Own ML projects end-to-end, from data exploration and modeling to deployment, monitoring, and iteration
  • Proactively safeguard model and system quality through testing, monitoring, validation, and alerting
  • Collaborate cross-functionally with product, data, and other engineering partners to translate business problems into ML solutions
  • Continuously improve system reliability, performance, and engineering efficiency
  • Contribute to technical direction and best practices across the ML engineering team
  • Mentor and support other engineers through code reviews, design discussions, and knowledge sharing
  • Thrive in a high-impact, fast-paced, late-stage startup environment

Your Expertise

  • 6+ years of professional experience building production machine-learning software systems
  • Proven experience owning ML systems long enough to see the downstream impact of design decisions
  • Strong proficiency in Python and experience with ML frameworks such as PyTorch, TensorFlow, or xgboost
  • Experience with data processing and analytics tools such as pandas, Spark, SQL, and matplotlib
  • Hands-on experience building automated pipelines for data processing, model training, validation, and deployment
  • Experience collaborating with cross-functional teams to deliver ML-powered features
  • Strong communication skills and a high sense of ownership

What We Use

  • Infrastructure: Kubernetes (AWS EKS), Istio, Datadog, Terraform, Cloudflare, Helm
  • Backend: Java / Spring Boot microservices (Gradle), DynamoDB, Kinesis, Airflow, Postgres, PlanetScale, Redis
  • Frontend: React, TypeScript, GraphQL, Storybook, Radix UI, Vite, Playwright
  • ML & Data: Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, Panda

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

  • The US base salary range for this full-time position is $244,000 - 320,000 annually + equity + benefits
  • Our salary ranges are determined by role, level and location

#LI-EF1

By applying for this position, your data will be processed as per Attentive's Privacy Policy.

Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
 
Learn more about AWAKE, Attentive’s collective of employee resource groups.
 
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
 
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 

Skills Required

  • 6+ years of professional experience building production machine-learning software systems
  • Proven experience owning ML systems
  • Strong proficiency in Python and experience with ML frameworks such as PyTorch, TensorFlow, or xgboost
  • Experience with data processing and analytics tools such as pandas, Spark, SQL, and matplotlib
  • Hands-on experience building automated pipelines for data processing, model training, validation, and deployment
  • Experience collaborating with cross-functional teams to deliver ML-powered features
  • Strong communication skills and a high sense of ownership

Attentive Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Attentive and has not been reviewed or approved by Attentive.

  • Healthcare Strength Health coverage includes comprehensive medical, dental, and vision plans, plus a fully covered One Medical membership and mental health resources. Employer-paid options and added wellness stipends indicate strong support for physical and mental wellbeing.
  • Equity Value & Accessibility Equity grants are described as significant and a meaningful component of total compensation. Market-value cash pay paired with stock helps position overall packages as competitive.
  • Parental & Family Support Generous paid parental leave, fertility and family-forming benefits, and supports such as Milk Stork and travel reimbursement for necessary medical care are offered. These provisions signal robust support for families across different needs.

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The Company
HQ: New York, NY
1,000 Employees
Year Founded: 2016

What We Do

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Why Work With Us

At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.

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