Senior Machine Learning Engineer, Causal & Decision Systems

Posted 23 Days Ago
Austin, TX, USA
Hybrid
Senior level
Fintech • Financial Services
The Role
Build production decision systems that estimate causal effects and uncertainty, learn from interventions, optimize constrained policies (pricing, inventory, promotions), evaluate counterfactuals and challengers, and deploy safe, automated ML-driven business decisions to generate measurable economic lift.
Summary Generated by Built In

CSC Generation is the AI-native holding company re-engineering omnichannel retail. We acquire iconic brands and transform them with Genesis, our operating platform combining a Data Fabric, Automation Engine, proprietary tools, and shared services to modernize operations, elevate customer experience, and expand margins. With $1B+ in revenue across 13 brands, our portfolio includes Sur La Table, Backcountry, One Kings Lane, and others that serve as real-world innovation labs.


Reports to: CTO

Location: Hybrid- Austin, TX

About the Role

    CSC Generation is building closed-loop decision systems that use machine learning to operate consumer businesses more intelligently. We are starting with pricing and expanding into areas such as inventory, purchasing, promotions, marketing, and assortment.

    You will help build systems that estimate causal response and quantify uncertainty, choose actions, generate useful information, observe outcomes, update policies, evaluate challengers, and deploy within guardrails.

    We want to answer questions such as:

    • What happens because we change a price, rather than simply what happens next?
    • How should uncertainty affect a decision?
    • When should the system exploit what it knows versus experiment to learn?
    • Can we estimate the value of a challenger policy before fully deploying it?
    • How do we optimize economic outcomes while respecting inventory, margin, vendor, customer, and operational constraints?

What You'll Do

    Depending on your background, you may work across:

    • Causal and heterogeneous treatment-effect modeling
    • Uncertainty estimation and calibration
    • Contextual bandits, active learning, or sequential decision-making
    • Policy learning and constrained optimization
    • Counterfactual and off-policy evaluation
    • Experimentation and champion/challenger systems
    • Production ML infrastructure, monitoring, and automated deployment
    • We care about selecting the right method, not using a particular framework.

What Success Looks Like

    Success is not a better offline metric.

    The systems you build should produce measurable economic lift in controlled experiments, generalize across businesses, learn from their own interventions, and safely automate an increasing share of real commercial decisions.

    Over time, the goal is simple:

    the system should become better at operating the business because it has operated the business.

What We're Looking For

    We care more about exceptional technical ability and judgment than matching a checklist. Strong candidates will have experience in several of:

    • Machine learning and statistical modeling
    • Causal inference and experimentation
    • Recommendation, advertising, pricing, marketplace, credit, or other decision systems
    • Bandits, reinforcement learning, optimization, or active learning
    • Uncertainty estimation
    • Counterfactual evaluation
    • Production ML systems
    • Python, SQL, and large behavioral datasets

Why This Role Is Different

    Most ML systems learn from a dataset. Here, the decisions made by the model influence the data the model sees next. That creates a continuous loop: decision, intervention, outcome, learning, better decision.

    The long-term opportunity is to build that capability once and apply it across a portfolio of businesses and increasingly broad commercial decisions.

  • Real-world impact. The systems you build will run live commercial decisions across a portfolio of consumer brands, so you will see measurable economic outcomes from your work, not just offline benchmark improvements.
  • Technical growth at the frontier. Causal decision systems that learn from their own interventions are still an open problem. You will work at the intersection of causal ML, bandit algorithms, and production engineering, with the latitude to choose the right method for the problem.
  • Full ownership. You will own problems end to end, from framing and modeling through production deployment and evaluation.
  • Competitive benefits. Comprehensive benefits including paid time off, 401(k) match, medical, dental, vision, supplemental coverage, and employee discounts across portfolio brands.

Interview Process

    1. Recruiter Screen: A conversation with our recruiting team to cover your background, the role, and mutual fit.
    2. Virtual Interview Rounds: Focused discussion with the hiring manager & deeper conversations with cross-functional engineering and data science collaborators covering technical depth, system design, and working style.
    3. In-Person Interview: A final on-site visit at our Austin office to meet the broader team and connect with key stakeholders.
    4. Reference Checks: Conducted in parallel with the final stages where possible.
    5. Offer: We move quickly for the right candidate.
    Interview process is subject to change. Any updates will be shared promptly and clearly.

Please Note

  • Part of our interview process is a mandatory in-person interview with someone on our team prior to an offer.  Candidates that are unwilling or unable to meet for an in-person interview will be removed from consideration immediately.   
  • Due to a high volume of fraudulent applications, you must share a valid LinkedIn profile URL in the application questions below to be considered. If you do not have a LinkedIn profile, you must provide a credible reason in that field and supply alternative evidence of your professional background to verify your identity.

CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
 
The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact [email protected].
 
For US-based candidates, this posting is intended for candidates that reside in the following states:
AZ, DE, FL, GA, IN, LA, MI, MS, MO, NV, NC, OK, PA, TN, TX, UT, WV, WI, and WY.
 
CSC Generation will conduct an exhaustive background check including verifying dates of employment directly with your former employer.

Skills Required

  • Machine learning and statistical modeling
  • Causal inference and experimentation
  • Contextual bandits, reinforcement learning, or active learning
  • Policy learning and constrained optimization
  • Counterfactual and off-policy evaluation
  • Uncertainty estimation and calibration
  • Experimentation and champion/challenger systems
  • Production ML systems, monitoring, and automated deployment
  • Python
  • SQL
  • Experience with large behavioral datasets
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Merrillville, IN
163 Employees
Year Founded: 2016

What We Do

We acquire overlooked store and catalogue based retailers and transform them into high performance, "digital first” brands through our proven omni-channel technology platform, operating expertise and scale. Founded by Justin Yoshimura and backed by world class investors.

Similar Jobs

Sprout Social Logo Sprout Social

Lead GTM Financial Planning & Analysis Analyst

Marketing Tech • Social Media • Software • Analytics • Business Intelligence
Easy Apply
Remote or Hybrid
US
1400 Employees
114K-188K Annually

ServiceNow Logo ServiceNow

Director of Expert Services, CRM&I

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
Dallas, TX, USA
29000 Employees

Liberty Mutual Insurance Logo Liberty Mutual Insurance

Inside Sales Representative

Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Remote or Hybrid
10 Locations
40000 Employees
44K-85K Annually

HiBob Logo HiBob

VP Payroll & Benefits (Services & Operations)

HR Tech • Information Technology • Professional Services • Sales • Software
Remote or Hybrid
US
1350 Employees
230K-290K Annually

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Kepler  Thumbnail
Artificial Intelligence • Fintech • Software
New York, New York
9 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account