Senior Loss Control Consultant

About the Role

Donegal Insurance Group has an opening for a Senior Loss Control Consultant on our Commercial Lines team in the Southwest region. This role is responsible for providing risk management and loss control services to our insureds, while gathering critical risk assessment information to support underwriting. The consultant will evaluate exposures across a variety of accounts, identify potential risks, and deliver clear, data-driven recommendations to help reduce those risks.
This position will initially be a hybrid role, with approximately 50% internal responsibilities (such as vendor survey reviews and recommendation development) and 50% field-based work (including customer and prospect visits). Fieldwork will primarily be conducted in Arizona, with some travel to Utah and potentially Colorado.
Given the concentration of field activity, preferred candidates will reside in the Greater Phoenix area. Over time, this role is expected to transition into a fully field-based position focused on Arizona.
Ideal candidates will need to be able to administer training, provide, safety program guidance, and effectively present findings in both written and personal presentation environments.  In addition, candidates will be expected to be able to review reports completed by others for quality and issue appropriate recommendations.  Overall, work will include prospective assessments, new business assessments, and workload tasks in a defined territory to meet both customer and internal requirements. 

Responsibilities and Duties

• Conduct field visits, complete on-site and remote risk surveys, manage internal report reviews, and recommendation compliance and issuance.  
• Collect objective data on various accounts and supply meaningful risk information to the underwriter that addresses UW guidelines in conformance with applicable codes and regulations.
• Meet with the insured, associated agents, and establish an effective working relationship.
• Provide property and casualty service plan development, implementation, and execution that drives effective risk reduction by reducing the risk factors of accounts.
• Consults with market partners (Underwriting and distribution) to provide additional account feedback when necessary including the identification and communication of high hazard exposures.
• Ensure that risk surveys and reports are informative and give a clear picture of the potential risk factors of the account.
• Prioritize and manage work assignments to provide reports on prebind assessments, new business, renewals and Large Account Service Program items per established turnaround standards and due dates to facilitate account management.
• Maintain all professional designations/certifications as required by the regulatory bodies for the territory served for loss control services.
• Adhere to all Loss Control Department guidelines and consult with the department manager on various accounts.
• Demonstrate a professional positive image to our insureds, agents, and internal stakeholders.
• Required to have a valid drivers license.
• Overnight travel may be required (up to 30% of the time).

Qualifications and Skills

• Bachelor’s Degree in Insurance, Safety management, Risk Management or related field.
• Demonstration of self-development by working towards attainment of professional insurance designations, CSP, CIH, PE, CPCU, etc.
• at least 7 years of property/casualty insurance experience with a minimum of 3 years experience as a loss control representative.
• Successful risk reduction service planning and execution with associated customers.