Jobs at RXO, Inc.

Develop actionable operational analyses to improve productivity and efficiency. Maintain databases, extract and convert data, create metrics, scorecards, reports, charts and presentations. Analyze performance, productivity and root causes, and collaborate cross-functionally. Build reporting tools and dashboards using SAP, Excel/Access, Power BI and SQL to support business decisions.

Supervise last-mile operations, assign and monitor associate tasks, enforce safety and maintenance procedures, manage inventory and tools, resolve performance issues, and ensure productivity and housekeeping standards.

Manage contract carrier onboarding, monitor FMCSA/DOT authority and insurance compliance, handle contract terminations, and support Operations Managers on contract and regulatory compliance.

Manage day-to-day customer account operations for freight shipments: build and schedule loads, quote lanes, negotiate with carriers, track shipments, resolve incidents, and drive account growth while maximizing profitability and maintaining service levels.

Provide logistics support including order entry, routing/dispatch, traffic coordination, load monitoring, driver check calls, delivery scheduling, investigating overages/damages, and updating account managers, customers, and receivers on load status.

Provide logistics support including order entry, routing and dispatching, traffic coordination, monitoring pickups/deliveries, communicating load status to account managers and customers, investigating overages/shortages/damages, scheduling delivery appointments, and validating delivery data for accounting.

As Manager of Last Mile Operations, you'll oversee daily operations, manage contract carriers, mentor staff, ensure compliance, and optimize route planning.

Manage day-to-day transportation operations, staffing and budgets; mentor supervisors; enforce quality and procedure changes; analyze data and KPIs to drive process efficiencies and cost reductions; liaise with account managers and HR; handle incident investigations and corrective actions.

Support branch key accounts by entering and tracking loads in the TMS, scheduling pickups/deliveries, communicating shipment status to customers, resolving shipment and billing issues, preparing loads for accounting, and monitoring reports and performance metrics.

Generate new Full Truckload (FTL) sales across North America by prospecting, cold calling, creating quotes and proposals, negotiating pricing and service terms, nurturing and retaining accounts, and maintaining accurate records in company systems.

Lead a 15–20 person last-mile warehouse team to receive, pick, process, and dispatch home delivery orders. Use operational metrics to identify improvements, train staff and contract carriers, resolve dispatch issues, restructure routes, and ensure safety, quality, and productivity. Perform day-to-day operational support and occasional physical tasks (lift up to 50 lbs).

Supervise last-mile operations and associates to maximize productivity and safety. Assign and monitor work, train staff on equipment and procedures, manage inventory and supplies, ensure equipment use and safety compliance, and correct performance issues to maintain efficient operations.

Identify and develop leads through cold calling and research, negotiate rates with customers, maintain relationships, ensure shipment integrity, update internal systems, and manage billing accuracy to drive revenue and volume growth.

Perform and coordinate accounting duties including month-end/quarter/year-end closes, SOX support, general ledger maintenance and reconciliations, journal entry preparation, financial and management reporting, and ad hoc analyses in accordance with GAAP.

Manage and administer operational policies and procedures to ensure high-quality service and cost control. Oversee supervisors, staffing, budgeting, and disciplinary actions. Act as liaison between account managers and operations, drive process improvements with systems engineers, investigate incidents, and ensure compliance with quality initiatives and documentation.

Serve as daily point of contact and relationship manager for top clients. Advocate for customer satisfaction, expand accounts, negotiate rates and carrier services, ensure shipment integrity, maintain tracking/reporting and accurate billing, and collaborate with internal teams to secure sales terms and operational efficiency.

Manage order entry, routing, dispatch, and traffic coordination. Monitor pickups/deliveries, take driver check calls, investigate damages/shortages, schedule appointments, update stakeholders, and validate load data for accounting.

Manage daily last-mile operations including contract carrier schedules, route planning and dispatch, staff hiring/training/mentoring, compliance with warehouse policies, performance management, issue resolution, resource allocation, and continuous route efficiency improvements.

Manage last-mile contract carrier operations including route planning and dispatch, supervise and develop staff, ensure compliance with warehouse policies, resolve operational issues, and optimize routes and resources to meet customer expectations.

Manage daily last-mile contract carrier operations, supervise and train staff, plan and optimize delivery routes using route-planning software, handle dispatch and issue resolution, ensure compliance with policies, and improve operational efficiency and customer satisfaction.