Jobs at RXO, Inc.

Reviews, audits, reconciles, and processes transportation accessorial charges and invoices. Investigates billing discrepancies, coordinates dispute resolution with internal and external stakeholders, tracks performance metrics, maintains transaction records, and supports process improvements. The role also assists with customer onboarding, policy documentation, special projects, and training new analysts while partnering with billing, settlement, operations, sales, finance, carriers, and vendors.

Manages carrier accessorial charge requests across customer accounts, coordinates approvals with internal and external representatives, validates signed bills, files approved charges, and identifies cost-saving opportunities through analysis and negotiation. Communicates delays, scheduling issues, late pickups, and late deliveries while maintaining account relationships and meeting deadlines.

Leads regional transportation management operations, developing strategies, processes, controls, and cost-saving initiatives. Supervises transportation teams, manages budgets and operating income, supports employee development, identifies customer growth opportunities, oversees account management, and manages operational risks. Requires extensive supply chain and transportation experience, financial and HR knowledge, leadership skills, extended-hours availability, and travel to customers and operating locations.

Supervise last-mile operations by assigning work, monitoring productivity, training associates on equipment and safety procedures, maintaining supplies, managing inventory, reconciling merchandise, and addressing performance issues. The role requires leadership of logistics or transportation teams, safe equipment usage, operational accuracy, and the ability to lift up to 50 pounds.

Supervise last-mile operations by assigning work, monitoring productivity, training associates on equipment and safety procedures, maintaining tools and supplies, managing inventory, reconciling merchandise, and correcting performance issues. The role requires supervisory experience, logistics or transportation experience, Microsoft Office proficiency, strong communication and leadership skills, and the ability to lift up to 50 pounds.

Provides logistics support by entering customer loads, coordinating routing and dispatch, monitoring pickups and deliveries, communicating shipment statuses, validating delivery data, investigating overages or damages, scheduling appointments, and directing drivers. Requires at least one year of logistics experience and general transportation knowledge.

Supports transportation account operations by entering and tracking loads, scheduling pickup and delivery appointments, updating customers on shipment status, resolving shipment issues, preparing loads for accounting, maintaining reports, and communicating billing or follow-up concerns to sales and carrier operations teams.

Leads customer account teams supporting major RXO Last Mile clients, ensuring service quality, retention, growth, KPI performance, and financial results. Owns client relationships, coordinates with operations, IT, and business teams, manages strategic requests and issue resolution, supports system training and startups, and drives corrective actions through root cause analysis. Oversees managers and professional staff while managing cross-functional priorities for accounts generating more than $75 million annually.

Leads transportation management operations, developing strategies, processes, controls, and cost-saving initiatives. Supervises transportation teams, manages customer relationships, drives growth, oversees budgets and operating income, and supports HR development, risk management, safety, and legal resolution. Requires supply chain and transportation expertise, financial and business integration knowledge, leadership experience, extended-hours availability, and travel to customers and operating locations.

Manage daily operations for dedicated less-than-truckload accounts by tracking shipments, monitoring load coverage, coordinating carriers and customers, classifying freight, pricing quotes, resolving delays and damages, and maintaining service quality. The role also supports profitability through carrier and service-level selection, develops customer and carrier relationships, and identifies opportunities for customer-specific pricing.

Manage daily LTL account operations: coordinate and track shipments, handle freight classification and pricing, select carriers and service levels, resolve shipment issues, and build relationships with customers and carriers to ensure profitability and service quality.

Provides logistics support through order entry, load routing, dispatching, and traffic coordination. Maintains customer and load data, monitors pickups and deliveries, communicates shipment status, takes driver check calls, validates delivery information, documents overages and damages, schedules appointments, and provides routing instructions. Requires at least one year of logistics experience, with transportation industry knowledge and reporting skills preferred.

Leads last-mile delivery operations by supervising warehouse associates, coordinating contract carriers and dispatch, managing route exceptions, monitoring operational metrics, tracking claims, and improving safety, quality, productivity, and customer experience. Trains warehouse personnel, dispatchers, and carriers while partnering with operations leadership to restructure routes and resolve daily service issues.

Supervise last-mile logistics associates by assigning work, monitoring productivity, training staff on equipment and safety procedures, maintaining supplies, managing inventory, reconciling merchandise, and addressing performance issues. The role ensures operational efficiency, workplace safety, equipment availability, and adherence to housekeeping and maintenance standards while supporting a productive transportation operation.

Serves as the primary relationship manager for key transportation clients, driving customer satisfaction, account expansion, sales negotiations, carrier and equipment coordination, shipment integrity, reporting accuracy, and billing oversight.

Sell brokerage services to new and existing customers while meeting personal sales and business-development targets. Responsibilities include prospecting, cold calling, negotiating customer rates, securing load volume, identifying carriers and equipment, maintaining shipment integrity, and updating sales and volume tracking systems. The role requires knowledge of transportation markets, rates, capacities, and equipment types, along with strong customer relationship and negotiation skills.

Lead last-mile/home delivery operations across multiple regions. Ensure contract metric compliance and high operational standards, hire/train and manage frontline and contract drivers, oversee P&L, build customer relationships, and partner with national sales to drive growth and continuous improvements.

Manage logistics operations, staffing, supervisors, policies, quality initiatives, budgets, and process improvements for a managed transportation team. Serve as a liaison between account managers and operations staff, investigate issues, analyze data, coordinate procedure changes, support system implementations, and collaborate with HR on personnel matters. The role requires four years of logistics or transportation supervisory experience and occasional travel may be required.

Manages last-mile logistics operations, including contract carrier schedules, dispatch, route planning, warehouse policy compliance, and delivery issue resolution. Supervises, hires, trains, mentors, and evaluates staff and carriers while improving route efficiency and customer service. Ensures accurate, timely work, photo documentation, and appropriate resource allocation. Requires five years of related logistics and supervisory experience, Microsoft Office proficiency, and flexibility across shifts, weekends, holidays, and occasional branch travel.

Provides logistics support by entering and monitoring loads, coordinating routing and dispatch, tracking pickups and deliveries, communicating shipment status, validating delivery data, investigating shipment discrepancies, scheduling appointments, and directing drivers. Requires at least one year of logistics experience, with transportation knowledge and basic reporting skills preferred.