Jobs at RXO, Inc.

As a Customer Operations Representative, you'll manage key accounts, track shipments, resolve issues, and ensure positive customer experiences through effective communication and problem-solving.

Manage and track shipments end-to-end, enter loads and shipment details into the TMS, schedule pickups/deliveries, resolve shipment issues, support sales on key accounts, and maintain reporting.

Supervise last-mile operations team to maximize productivity, assign and monitor work, enforce safety and housekeeping, manage inventory and tools, resolve performance issues, and ensure proper use and maintenance of equipment.

Design, develop, and maintain automation frameworks using Playwright. Build automated test suites, ensure adherence to QA processes, and improve test coverage. Collaborate with stakeholders and analyze metrics for process improvement.

As a Supervisor in Last Mile Operations, you will manage team activities, ensure safety compliance, oversee inventory, and boost associate productivity.

As a Pricing Analyst at RXO, you'll respond to pricing inquiries, compile pricing strategies, assist with carrier management, and maintain market trend awareness.

Supervise last-mile operations team: assign and monitor work, enforce safety and housekeeping, manage inventory and equipment, train associates on procedures, resolve performance issues, and ensure productivity and accuracy.

The role involves developing and maintaining web applications using .NET technologies, integrating back-end services, writing tests, and collaborating with cross-functional teams in Agile environments.

As a Lead in Last Mile Operations, you will support home delivery services, train personnel, analyze operational metrics, and manage dispatch while fostering teamwork and maintaining efficient processes.

The Sales and Operations Manager will lead a sales team, mentor staff, develop sales strategies, and drive revenue growth while collaborating with operations and monitoring KPIs.

Supervise last-mile operations by assigning and monitoring work, training associates, enforcing safety and equipment procedures, managing inventory and supplies, resolving performance issues, and maximizing productivity.

Support customer quality metrics by monitoring and evaluating third-party carrier performance, maintaining databases and scorecards, preparing reports and presentations, developing reporting tools, creating standardized work procedures, liaising with carriers/customers on claims, driving continuous improvement and cost savings, and traveling (~10%) to support root cause and corrective action activities.

Manage daily last-mile operations including supervising contract carriers and dispatchers, planning and optimizing routes, monitoring performance and compliance, training and mentoring staff, resolving operational issues, allocating resources, and ensuring timely, accurate deliveries and customer satisfaction.

Provide after-hours support for Mexico freight shipments: schedule shipments with correct documentation, track loads, update systems, notify and resolve service delays, and build relationships with customers, carriers, operations, transfers, and vendors.

Coordinate order entry, routing, dispatch, and traffic; monitor pickups/deliveries; communicate status and issues to account managers, drivers, and customers; handle load documentation and appointment scheduling.

Manage daily last-mile contract carrier operations including scheduling, route planning and dispatch, staff supervision and training, compliance with warehouse policies, performance improvement, client-facing support, and occasional on-site coordination.

Lead a team managing day-to-day transportation operations for a dedicated account: oversee shipment execution, carrier performance, customer service, KPI tracking, exception resolution, continuous improvement using Lean principles, staffing alignment, and stakeholder communication to meet service, cost, and quality goals.

The Logistics Specialist at RXO provides logistics support including order entry, routing, dispatching, and traffic coordination for efficient transportation solutions.

As a Senior Account Executive, you'll sell brokerage services, develop leads, negotiate rates, and maintain customer relationships while achieving sales targets.

The Account Executive will sell brokerage services, develop leads, secure sales, negotiate rates, collaborate with team members, and maintain internal metrics for client satisfaction.