The Sr Logistics Analyst will be a key part of the Service Operations team working with a cross-functional team including Enterprise Support Services, Service Product management, Networking Business Unit, and our logistics partners to ensure world class execution to our service level agreements with customers. The service coordinator will drive process improvements, track 4PL partner performance, maintain execution metrics and act as an escalation point to ensure on-time delivery performance for our customers worldwide.
What you’ll be doing:
Lead cross-functional programs to operationalize new products, services, and service offerings, ensuring readiness across fulfillment, logistics, field service, and support.
Design and optimize end-to-end fulfillment flows: order intake, kitting, staging, shipping, installation scheduling, returns, repair, and reverse logistics.
Manage relationships with 3PLs, carriers, depot/repair partners, warehousing teams, and field service providers; negotiate contracts and measure performance.
Define program benchmarks (OTD, SLA compliance, RMA turnaround, inventory turns, shipping cost per unit, fill rate, first-time fix rate) and build dashboards for leadership.
Lead continuous improvement initiatives (Lean, Six Sigma tools) to reduce cost, cycle time, and failures while increasing capacity and quality.
Lead change management: rollout of new systems (WMS, TMS, FSM, ERP integrations), SOPs, training, and governance.
Coordinate cross-functional collaborators (product, engineering, sales, finance, customer success) to align service SLAs with commercial commitments.
What we need to see:
Associate's degree or equivalent experience
12+ years of logistics experience
Direct experience with service operations and customer support, including demonstrating results and accomplishments
Experience with indirect leadership responsibilities (e.g. leading 3rd party operations, large-scale program management, etc.)
Possess a start-up mentality; proactive in driving actions to support the business and willing to take on additional responsibilities as the business grow
Experience working with SAP
Advanced MS Office (Word, PowerPoint) and Excel skills
Excellent oral and written communication skills
Ways to stand out from the crowd:
5 years’ experience in service logistics and operations support in a fast-paced environment
Results-oriented, analytical, curious, self-motivated
Customer-centric approach with a focus on operational excellence and continuous improvement.
Experience scaling operations for rapid growth and new product launches.
With competitive salaries and a generous benefits package, we are widely considered to be one of the technological world’s most desirable employers; we have some of the most forward-thinking and hardworking people in the world working for us and, due to unparalleled growth, best-in-class teams are rapidly growing. If you’re creative and autonomous with a real passion for your work, we want to hear from you!
Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 148,000 USD - 235,750 USD.You will also be eligible for equity and benefits.
This posting is for an existing vacancy.
NVIDIA uses AI tools in its recruiting processes.
NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.Skills Required
- Associate's degree or equivalent experience
- 12+ years of logistics experience
- Direct experience with service operations and customer support, with demonstrated results
- Experience with indirect leadership responsibilities (leading 3rd party operations, large-scale program management)
- Start-up mentality; proactive and willing to take on additional responsibilities
- Experience working with SAP
- Advanced Microsoft Office (Word, PowerPoint) and Excel skills
- Excellent oral and written communication skills
- Experience with service logistics and operations support in a fast-paced environment (5 years)
- Experience scaling operations for rapid growth and new product launches
- Experience leading continuous improvement initiatives using Lean or Six Sigma tools
NVIDIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NVIDIA and has not been reviewed or approved by NVIDIA.
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Equity Value & Accessibility — Equity awards and a discounted ESPP are highlighted as core parts of total compensation, enabling employees to share in the company’s success. Stock-based compensation and the two-year lookback ESPP are consistently described as especially valuable.
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Healthcare Strength — Health coverage is portrayed as robust, with comprehensive medical, dental, and vision options alongside mental health support and on-site care resources. Employer HSA contributions and wellness perks reinforce the depth of the offering.
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Retirement Support — Retirement programs are depicted as strong, featuring a meaningful 401(k) match with Roth options and support for Mega Backdoor Roth contributions. These elements position long-term savings as a notable advantage of the total rewards package.
NVIDIA Insights
What We Do
NVIDIA’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern AI — the next era of computing — with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. Today, NVIDIA is increasingly known as “the AI computing company.”
