Senior Legal Operations Specialist - Commercial Contracting

What success looks like in this role:

Position Summary:

At Unisys, the Senior Legal Operations Specialist – Commercial Contracting supports the global Legal organization by managing the lifecycle of commercial agreements, optimizing contract management processes, and driving system excellence within the Agiloft CLM platform. This role plays a critical part in enabling scalable, data-driven contracting operations to support Unisys’ evolving digital transformation and services business.

Key Responsibilities:

1. Contract Management & Administration

• Conduct contract abstraction and analysis for commercial agreements, extracting key clauses and summarizing critical terms.
• Extract and maintain essential contract data including but not limited to:
  • Parties, effective dates, and term
  • Termination provisions
  • Payment and pricing terms
  • Service levels, obligations, and compliance requirements
• Support post-signature processing, contract repository management, and data enrichment.
• Respond to ad-hoc business and legal queries related to contract terms, obligations, and status.
• Develop dashboards and run searches, reports as required to support business needs.

2. Systems & Technology (Agiloft CLM)

• Act as a subject matter expert for Agiloft CLM within Unisys.
• Support deployment of AI-enabled capabilities to enhance: Contract clause search and retrieval; Contract review and redlining workflows; Metadata extraction and reporting automation.
• Coordinate ADOs, system fixes, and enhancements with CIT/IT teams.
• Partner and coordinate enhancements with IT teams while ensuring data integrity, and usability.

3. Process Development & Optimization

• Design and deploy efficient contract management processes aligned with Unisys business priorities.
• Coordinate and implement process improvement opportunities across the contracting lifecycle.
• Support automation, workflow standardization, and best-in-class operational practices.

4. Governance, Best Practices & Standards

• Ensure alignment of contract management practices with Procurement, Sales, and Delivery organizations.
• Promote adoption of industry standards, governance controls, and operational best practices.
• Share insights, learnings, and process improvements with the broader Legal Operations team.

5. Performance Metrics & Reporting

• Maintain KPIs to measure contract lifecycle performance and effectiveness.
• Generate and monitor regular dashboards and reports covering:
  • Contract cycle time
  • Contract volume and throughput
  • Template utilization
  • Compliance and risk indicators
• Provide actionable insights to improve processes, systems, and team performance.

6. Operational Support

• Supporting post-execution contract processing and data management.
• Ensure data accuracy, completeness, and repository integrity.
• Provide training and operational support to internal stakeholders on contracting tools and processes.
• Support cross-functional initiatives with Legal, Procurement, Sales Operations, and IT.

You will be successful in this role if you have:

Qualifications:

Education

• Bachelor’s degree in business, Law, Legal Studies, or related discipline required.
• Paralegal, Contract Management, or Legal Operations certification preferred.

Experience

• 6–8+ years of experience in legal operations, contract management, or commercial contracting within a global enterprise
• Demonstrated experience with Agiloft CLM or similar enterprise CLM platforms
• Experience supporting contract management strongly preferred
• Experience working in offshore or global shared services environments preferred

Required Skills & Competencies:

Technical & Functional

• Strong understanding of commercial IT services agreements, MSAs, SOWs, and procurement contracts.
• Expertise in Agiloft or similar CLM tools (e.g., Icertis, Ariba, Ironclad, Coupa).
• Experience with contract abstraction, metadata management, and clause libraries.
• Knowledge of AI-enabled contract review tools and legal technology trends.
• Advanced Excel and reporting/dashboard capabilities.

Operational & Analytical

• Strong analytical and problem-solving mindset.
• Proven experience driving improvements and operational efficiencies.
• High attention to detail and data governance discipline.
• Ability to manage large volumes of contracts in a fast-paced environment.

Collaboration & Communication

• Strong stakeholder management skills across Legal, IT, Procurement, and Sales.
• Excellent written and verbal communication skills.
• Ability to work effectively in a global, remote, and cross-cultural environment.

Leadership & Execution

• Ability to manage competing priorities and deadlines.
• Proactive, solutions-oriented, learning mindset with focus on continuous improvement.

Key Success Metrics

• Contract data accuracy and completeness
• Reduction in contract processing cycle time
• CLM system adoption and user satisfaction
• Process automation and efficiency improvements
• Stakeholder satisfaction across Legal and business teams

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected]. US job seekers can find more information about Unisys’ EEO commitment here.