Senior Legal Operations & Contract Systems Analyst

Posted 2 Days Ago
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Sleepy Hollow, NY, USA
In-Office
Senior level
Biotech • Pharmaceutical
The Role
Administer and improve contract lifecycle management operations, governance, workflows, reporting, and data quality. Support Icertis CLM configuration, testing, releases, integrations, troubleshooting, and vendor coordination. Lead training, communications, digital adoption, change management, stakeholder engagement, and process improvement initiatives. Develop dashboards and KPIs for contract volume, cycle times, approvals, renewals, compliance, and user adoption while supporting AI-enabled contract solutions and enterprise contract technology enhancements.
Summary Generated by Built In

Build our future together:

We are seeking an experienced, highly motivated Senior Legal Operations & Contract Systems Analyst to strengthen Regeneron’s contract management operations, governance, analytics, user adoption, change management, and contract technology ecosystem, including the Icertis Contract Lifecycle Management (CLM) platform. This role combines legal operations, contract governance, stakeholder engagement, business process improvement, training, analytics, end-user support, and technology administration to drive adoption and operational excellence across the contract lifecycle.

The position serves as a strategic partner within the Transactions Law Group, working closely with Global Procurement, IT, Compliance, and business stakeholders to improve contract management practices, enhance operational efficiency, accelerate adoption, and support data-driven decision-making. The ideal candidate brings strong contract management, legal operations, governance, communications, process improvement, and technology capabilities, along with the ability to influence and collaborate across legal and business functions.

The successful candidate will help lead initiatives that improve contract data quality, searchability, workflow effectiveness, collaboration, reporting, user experience, and adoption of contract management technologies. This role is critical to ensuring enterprise contract processes are efficient, compliant, intuitive, and aligned with evolving business needs.


When & Where: This is a Remote position (Eastern time zone), with occasional on-site visits to Sleepy Hollow, NY.

Discover your role:
  • Support contract lifecycle management processes, governance, controls, and best practices across legal, procurement, and business functions.
  • Administer and support the Icertis CLM platform, including templates, clause libraries, workflows, metadata, notifications, system settings, enhancements, testing, and release deployments.
  • Collaborate with IT, AMS support teams, Icertis, Whatfix, and other vendors to troubleshoot issues, support enhancements, and improve platform usability.
  • Develop and deliver training, onboarding, office hours, communications, quick reference guides, FAQs, SOPs, newsletters, and digital adoption content.
  • Lead user adoption and change management initiatives that increase awareness, confidence, and effective use of contract management tools and processes.
  • Gather business requirements, analyze current processes, and recommend improvements that increase efficiency, consistency, transparency, and compliance.
  • Support initiatives involving AI-enabled contract solutions, automation, analytics, integrations, and future contract intelligence capabilities.
  • Develop dashboards, reports, KPIs, and operational insights related to contract volume, cycle times, approvals, renewals, compliance, and user adoption.
  • Partner with stakeholders to improve contract data quality, searchability, workflow effectiveness, collaboration, reporting, and user experience.

This role requires:
  • Bachelor’s degree in Business Administration, Legal Studies, Legal Operations, Information Systems, Procurement, Finance, Communications, Organizational Development, or a related field.
  • 5+ years of experience in legal operations, contract management, contract administration, procurement operations, legal technology, or a related discipline.
  • Experience supporting CLM platforms and contract governance, approval processes, compliance requirements, and business operations.
  • Strong understanding of CLM processes, controls, data quality, reporting, user adoption, and operational best practices.
  • Experience developing training programs, communications, onboarding materials, process documentation, and change management support.
  • Strong analytical, reporting, communication, presentation, stakeholder management, and cross-functional collaboration skills.
  • Ability to manage multiple priorities, influence stakeholders, and translate business needs into practical, scalable solutions.

Preferred Experience
  • Experience supporting or administering Icertis CLM.
  • Experience with legal operations technology, contract intelligence platforms, AI-enabled contract management solutions, or digital transformation initiatives.
  • Experience with Whatfix or similar digital adoption platforms.
  • Familiarity with reporting, dashboards, business intelligence tools, and operational KPIs.
  • Knowledge of Oracle, Workday, Adobe Sign, procurement systems, CRM platforms, ERP integrations, or related enterprise applications.
  • Experience in biotechnology, pharmaceutical, healthcare, or another regulated industry.
  • Familiarity with legal operations, procurement operations, contract governance, and change management methodologies.

Success in This Role Looks Like
  • Users understand and confidently use CLM processes, tools, and support resources.
  • Contract data quality, governance, reporting, and searchability continue to improve.
  • Contract workflows are more efficient, transparent, and easier to navigate.
  • Training, communications, and adoption efforts are delivered consistently and effectively.
  • Leadership has clearer visibility into contract operations, adoption trends, and performance metrics.
  • New contract management capabilities, integrations, and AI-enabled solutions are implemented with strong user readiness and adoption support.

Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all  qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.


Where necessary, we disclose salary ranges for roles in all countries in which we operate.  The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits.  Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process.  If you have any questions, please speak with your recruiter. 


Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed on‑site. Please speak with your recruiter and hiring manager for more information about on‑site expectations for your role and location.


As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.


For jobs in Canada: this posting is for an existing position.

Skills Required

  • Bachelor's degree in Business Administration, Legal Studies, Legal Operations, Information Systems, Procurement, Finance, Communications, Organizational Development, or a related field
  • 5+ years of experience in legal operations, contract management, contract administration, procurement operations, legal technology, or a related discipline
  • Experience supporting Contract Lifecycle Management platforms
  • Experience managing contract governance, approval processes, compliance requirements, and business operations
  • Strong understanding of CLM processes, controls, and best practices
  • Experience developing training programs, user communications, onboarding materials, and process documentation
  • Experience leading or supporting change management, communication, user adoption, or organizational readiness initiatives
  • Strong analytical, reporting, communication, presentation, and stakeholder management skills
  • Ability to influence and engage stakeholders across legal, procurement, IT, and business functions
  • Excellent written and verbal communication skills, including executive, training, and end-user communications
  • Ability to manage multiple priorities and cross-functional initiatives
  • Experience supporting or administering Icertis CLM
  • Experience with legal operations technology, contract intelligence platforms, AI-enabled contract management solutions, or digital transformation initiatives
  • Experience with Whatfix or similar digital adoption platforms
  • Familiarity with reporting, dashboards, business intelligence tools, and operational KPIs
  • Knowledge of Oracle, Workday, Adobe Sign, procurement systems, CRM platforms, ERP integrations, or related enterprise applications
  • Experience in biotechnology, pharmaceutical, healthcare, or another regulated industry
  • Familiarity with legal operations, procurement operations, contract governance, and change management methodologies

Regeneron Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Regeneron and has not been reviewed or approved by Regeneron.

  • Healthcare Strength — Medical, dental, and vision coverage is positioned as comprehensive, with Regeneron prescription drugs covered at 100% for those enrolled in the medical plan. Mental health support is also emphasized through EAP access and tools like Talkspace and the Journey app.
  • Equity Value & Accessibility — Stock grants are described as available to all employees, strengthening the overall total-rewards package beyond base pay. Long-term incentives and stock-related rewards are repeatedly framed as meaningful components of compensation.
  • Parental & Family Support — Paid parental leave is paired with fertility/adoption assistance and childcare-related support such as discounts and nanny services. Additional family-oriented resources extend to elder care, pet care, and education support like college coaching and tutoring.

Regeneron Insights

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The Company
HQ: Tarrytown, NY
15,000 Employees
Year Founded: 1988

What We Do

At Regeneron we believe that when the right idea finds the right team, powerful change is possible. As we work across our expanding global network to invent, develop and commercialize life-transforming medicines for people with serious diseases, we’re establishing new ways to think about science, manufacturing and commercialization. And new ways to think about health. Connect with us so we can learn more about you, and you can learn more about our biopharmaceutical medicines. And join us, as we build a future we believe in. Please visit www.regeneron.com/social-media-terms for information on how to engage with us on social media. An important note about privacy: Regeneron is committed to your privacy and will not ask for sensitive personal information such as social security number, date of birth or bank account details via email or social media.

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