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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
We are looking for a Senior Legal Counsel (EMEA) based in the UK with deep SaaS commercial transaction experience to join our collaborative, forward-thinking legal team. At New Relic, legal isn’t just a support function, you will sit directly at the deal table, driving revenue growth, optimising customer and partner relationships, and scaling our SaaS business.
You will enjoy direct visibility, genuine autonomy, and the platform to curate your own career trajectory within a globally dispersed team. If you thrive in a dynamic environment, enjoy solving complex commercial challenges, and want to directly power our go-to-market strategy, this is the role for you.
What you'll do- Structure & Close SaaS Deals: Draft, review, and negotiate complex SaaS agreements, including data processing addenda and security terms in direct support of EMEA go-to-market efforts.
- Empower Sales Teams: Coach and advise regional sales teams on SaaS deal structure, negotiation tactics, and customer dispute resolution to accelerate sales velocity.
- Scale Channel Partnerships: Work closely with Partner business teams to structure, negotiate, and expand business via resellers, MSPs, distributors, and global system integrators.
- Lead Privacy & Regulatory Strategy: Collaborate with Privacy Legal to embed practical risk-tolerance strategies and standardise commercial contract responses under global privacy regimes (GDPR, DORA, etc.).
- Build Scalable Infrastructure: Own, refine, and modernise SaaS agreement templates, negotiation playbooks, and contract escalation workflows to ensure legal scales alongside business growth.
- Serve as a Trusted Advisor: Provide pragmatic, risk-aware legal guidance across cross-functional partners, including Marketing, Product, Finance, and Contract Managers, aligning legal strategy with our consumption-based model, monetisation, and product-led growth (PLG) goals.
- Mandatory SaaS Commercial Expertise: Substantial experience drafting and negotiating complex SaaS commercial contracts, partner frameworks, and cloud technology agreements with a solid knowledge of revenue recognition principles.
- Educational & Qualification Background (UK): Qualified to practice law and in good standing with the relevant professional regulatory body (e.g., state bar, Solicitors Regulation Authority, or equivalent) in your jurisdiction of residence.
- Privacy & Security Fluency: Solid hands-on knowledge of data privacy, artificial intelligence, security topics, and global compliance frameworks within commercial SaaS transactions.
- GTM & Sales Alignment: Proactive, strategic approach to working directly alongside enterprise sales teams to drive deal execution across the EMEA region.
- Autonomy & Resilience: Proven ability to manage competing deliverables, set clear boundaries, prioritise under deadlines, and operate independently in a fast-paced environment.
- Collaborative Communication: Outstanding interpersonal skills with a track record of building trust across functions, regions, and executive levels.
- In-house legal experience.
- Familiarity with consumption-based in SaaS.
- Direct experience handling GSI/Reseller partner agreements and advising marketing teams.
- An eagerness to leverage AI, with a deep understanding of AI products, LLMs and the product lifecycle.
- Privacy certifications (e.g., CIPP/E) or deep familiarity with the EU AI Act and DORA.
#LI-Remote #LI-JJ2
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Skills Required
- Substantial experience drafting and negotiating complex SaaS commercial contracts
- Experience with partner frameworks and cloud technology agreements
- Solid knowledge of revenue recognition principles
- Qualified to practice law and in good standing with the relevant professional regulatory body
- Hands-on knowledge of data privacy, artificial intelligence, security topics, and global compliance frameworks
- Experience working directly with enterprise sales teams across EMEA
- Ability to manage competing deliverables, prioritize under deadlines, and work independently
- Outstanding interpersonal and cross-functional communication skills
- In-house legal experience
- Familiarity with consumption-based SaaS
- Experience with GSI and reseller partner agreements
- Experience advising marketing teams
- Understanding of AI products, LLMs, and product lifecycles
- Privacy certification such as CIPP/E or familiarity with the EU AI Act and DORA
What the Team is Saying
New Relic Compensation & Benefits Highlights
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Parental & Family Support — Family-forming benefits via Carrot (e.g., fertility, adoption, surrogacy) with stated annual and lifetime support, subsidized backup childcare through Care.com, and 12 weeks of fully paid parental leave are emphasized. Resources for family medical leave and eldercare, plus amenities like a Mother’s Room, add tangible support.
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Leave & Time Off Breadth — U.S. salaried employees have Flexible/Unlimited PTO along with ~11–12 paid holidays, two paid volunteer days, sick leave, bereavement, and quarterly company-wide recharge days. Non‑exempt roles use accrued PTO, reflecting broad coverage across employment types.
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Wellbeing & Lifestyle Benefits — Mental‑health and mindfulness resources (EAP, Ginger, Headspace) combine with the recurring NRgize stipend to support physical, mental, and lifestyle needs. Additional wellness tools and home‑office comfort allowances are consistently described as part of the package.
New Relic Insights
What We Do
The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.
Why Work With Us
New Relic leads in intelligent observability with the only AI-strengthened platform unifying telemetry data. Our culture provides employees cutting-edge technology, unmatched career development, and a true one-team environment where everyone is empowered to grow, learn, and contribute to our collective success.
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New Relic Offices
None Workspace
We offer hybrid and remote work options, which vary based on the specific role and team. Please check the requisition details and confirm the work arrangement with your recruiter.
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