Senior Lead Analyst, Supplier Governance & Performance Management

Posted 4 Days Ago
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Gurugram, Haryana, IND
In-Office
Senior level
Healthtech
The Role
Leads governance and performance management for strategic technology suppliers. Responsibilities include facilitating service reviews, monitoring SLAs, KPIs, contractual obligations, and risks, driving issue resolution and corrective actions, and using scorecards and dashboards to improve supplier performance. The role also coaches stakeholders, strengthens governance practices, supports escalation management, and presents performance insights and recommendations to leadership.
Summary Generated by Built In
Work Flexibility: Hybrid

Senior Lead Analyst, Supplier Governance & Performance Management

The Senior Lead Analyst, Supplier Governance & Performance Management will play a key role in strengthening supplier accountability, service performance, and stakeholder capability across EDT. This role will actively manage supplier performance for a focused portfolio of large, strategic suppliers while enabling contract owners and functional stakeholders to more effectively manage supplier performance across the broader supplier base. The role will lead structured service reviews, monitor contractual commitments and service expectations, drive issue resolution and corrective actions, and partner with Supplier Management reporting and analytics roles to turn supplier performance insights into clear actions and measurable improvement.

What You Will Do
  • Lead supplier performance management for an assigned portfolio of large, strategic EDT suppliers, including service review cadence, governance routines, performance expectations, SLA/KPI oversight, and continuous improvement follow-up.

  • Facilitate structured supplier performance reviews with suppliers, contract owners, EDT towers, and functional stakeholders to evaluate service delivery, contractual commitments, risks, issues, and progress against agreed action plans.

  • Monitor supplier performance against agreed service levels, obligations, commitments, and operational expectations; identify performance gaps, trends, risks, and opportunities for improvement.

  • Drive issue and corrective action management by documenting performance concerns, clarifying ownership, tracking actions to closure, and escalating unresolved or systemic issues through defined governance channels.

  • Partner with Supplier Management reporting and analytics roles to use supplier scorecards, dashboards, service level reporting, and performance insights to inform reviews, decisions, escalations, and improvement plans.

  • Enable stakeholders managing suppliers outside the assigned strategic portfolio by providing guidance, templates, playbooks, coaching, and standard practices for supplier reviews, KPI interpretation, issue management, escalation, and corrective action follow-through.

  • Support contract owners and stakeholders in understanding supplier obligations, performance expectations, governance roles, and escalation paths, while reinforcing accountability across Stryker and supplier teams.

  • Contribute to the continued maturity of the Supplier Management function by improving performance management standards, stakeholder enablement materials, governance routines, and supplier performance management processes.

What you need:

  • Bachelor's or Master's degree in Engineering, Business administration, Data Analytics or related discipline required; advanced degree preferred.

  • 10-12 years of experience in supplier/vendor management, service governance, IT service management, sourcing, procurement, or related disciplines, with a strong track record of managing strategic supplier relationships.

  • Proven experience partnering directly with large-scale or technology service providers to drive performance, accountability, and business outcomes.

  • Strong understanding of supplier governance frameworks, service level management, KPIs, SLAs, contractual obligations, and corrective action planning.

  • Demonstrated ability to lead supplier performance reviews, governance forums, issue resolution processes, and escalation management activities.

  • Analytical mindset with the ability to interpret scorecards, dashboards, and performance metrics, conduct root cause analysis, and translate insights into measurable actions.

  • Exceptional stakeholder management and influencing skills, with the ability to coach, facilitate, and drive alignment across suppliers, contract owners, and cross-functional teams without direct authority.

  • Executive-level communication and presentation skills, including the ability to synthesize complex performance issues, risks, and recommendations into clear, actionable narratives for leadership audiences.

  • Strong diplomacy, conflict resolution, and relationship management capabilities, with a focus on fostering collaboration, accountability, and continuous service improvement.

Travel Percentage: None

Skills Required

  • Bachelor’s or master’s degree in Engineering, Business Administration, Data Analytics, or a related discipline
  • 10–12 years of experience in supplier or vendor management, service governance, IT service management, sourcing, procurement, or related disciplines
  • Strong track record managing strategic supplier relationships
  • Experience partnering directly with large-scale or technology service providers
  • Understanding of supplier governance frameworks, service-level management, KPIs, SLAs, contractual obligations, and corrective action planning
  • Experience leading supplier performance reviews, governance forums, issue resolution, and escalation management
  • Ability to interpret scorecards, dashboards, and performance metrics; conduct root cause analysis; and define measurable actions
  • Exceptional stakeholder management, influencing, coaching, and facilitation skills
  • Executive-level communication and presentation skills
  • Diplomacy, conflict resolution, and relationship management capabilities
  • Advanced degree

Inari Medical Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Inari Medical and has not been reviewed or approved by Inari Medical.

  • Fair & Transparent Compensation Pay is considered competitive for many roles, with employees described as 'extremely happy' with total compensation including pay, stock, equity, and benefits. Feedback suggests above‑average salary levels across departments contribute to strong pay sentiment.
  • Healthcare Strength Benefits include comprehensive medical, dental, and vision coverage, with 100% employer‑paid premiums for employees cited in multiple descriptions. Additional options like critical illness, accident, hospital indemnity, and wellness programs reinforce the healthcare offering.
  • Leave & Time Off Breadth Time off is characterized by unlimited PTO, cited as a top benefit by employees. Paid holidays and flexible hours are also referenced, expanding the range of time‑off options.

Inari Medical Insights

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The Company
HQ: Irvine, CA
956 Employees

What We Do

Inari Medical, Inc. is a commercial-stage medical device company focused on developing products to treat and transform the lives of patients suffering from venous diseases.

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