The specific responsibilities of the job include:
- Effectively conduct sales center new hire training related to product knowledge, sales skills, and systems usage
- Effectively partner with the Sales Vertical leadership teams by engaging in a regular meeting and communication cadence
- Evaluate training requests and provide guidance and direction regarding content development and quarterly training plans
- Advocate for sales agents by demonstrating strong working knowledge of the agent experience as it relates to the tools and resources required to do their job
- Facilitate additional ongoing employee training as needed
- Partner with training team and sales leadership for dynamic program delivery with an energetic and engaging style
- Partner with Performance Managers to coach and engage agents on sales floor as directed
- Coordinate with HR, trainers, and sales leadership to optimize the trainee experience
- Regularly facilitate and conduct training at a senior level with minimal oversight
- Mentor, coach and oversee Sales Trainers and other facilitators as directed
- Other projects and duties as assigned by sales and training leadership
What you need to be successful:
- Demonstrated strong working knowledge of MA, Med Sup, Life, or Supplemental insurance
- Ability to professionally navigate and communicate change, differences in opinion and direction
- Demonstrated success in creating and driving strategic planning and execution of training programs
- 3 years of demonstrated success as a sales trainer or in a closely related training role
- The ability to deliver engaging training 8-10 hours per day consistently
- Effective written and verbal communication skills with in-person and remote teams
- Experience in a fast-paced sales or result-oriented environment
- A driven, get-it-done attitude and the ability to adapt to changing needs of the business
- Proficiency with PowerPoint, Microsoft Office and other job-related tools and technology
- The ability to travel overnight regularly as needed by air and car
What we would love to see:
- Strong experience working with adult learners
- Successful track record in sales and a general sales aptitude
- Experience in the insurance industry, particularly with Medicare products
What We Do
Willis Towers Watson (NASDAQ: WLTW ) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has more than 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance.