About Us
Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition for Benelux is huge – more products and more categories.
About the role
Working within the Dyson Benelux (Physical Retail) Sales team, and directly reporting to the Head of Retail, as Senior Key Account Manager, your main responsibility will be to drive profit, growth and outstanding execution at the major and highest-profile physical retail accounts across Benelux.
Commercially focused, you will use your negotiation and influencing skills to develop a strategic annual account plan that sets out the key objectives for Dyson and the retailer.
As our product portfolio expands, you will set the strategic vision for your main accounts and outline clear objectives that will deliver high value growth and strong return on investment for Dyson Sales.
Accountabilities:
Deliver sales and profitability targets in line with budget:
- Deliver an accurate twelve-month rolling forecast that accounts for sales trends, promotions, seasonality, distribution changes, NPD and product exits
- Create & deliver together with your Retail accounts, compelling and complete Joint Business Plan, including thorough activation plan, ATL and NPD Launches.
- Manage the promotional planning cycle and budget
Drive the strategy for Physical Retail across Benelux and achieve the highest standards of execution for the Dyson brand online and in stores, in line with Selective Distribution agreement & the Benelux Strategy:
- Maximize shopper understanding through effective category management and recurrent data analysis, leading to a reactive & optimized Joint Business Plan with your retailers
- Own and develop a holistic retail media strategy in close collaboration with our media and category teams
- Work closely with the Retail Activation team to produce and deliver in-store and on-line material to execute a great activations & launches.
- Deliver compelling, well thought through and inspiring presentations to retailer
Senior Management:
- Construct strong customer proposals as part of the Customer Business Meeting Sequence, including analysis and presentation of key data
- Hold regular face to face meetings and Quarterly Business Reviews with retailer commercial teams
- Align the organization to your account and negotiation objectives, with an agreed timeline of deliverables
Influence internal and external stakeholders with impact to deliver results:
- Establish and maintain effective ways of working & communicating with Retail Team, Marketing, Operations Team and other key internal stakeholders to deliver joint success in a matrix focused structure.
- Ensure Supply chain KPI’s and efficiencies are set and delivered against.
- Handle objections and hold other key stakeholders to account to meet targets and deliver joint activities whilst maintaining relationships.
About you
- Previous high-profile Key account management background – Electro channels preferably
- Working knowledge of the Retail industry, either with an electrical manufacturer or other
- Proven consistent delivery of stretch sales targets
- Worked with, contributed and/or lead of a high performing sales team
- Good Experience in budget control and forecasting across multiple product lines.
- Strong negotiation and influencing skills, particularly in senior-level account negotiations.
- Excellent level of communication & presentation skills, both verbal and written
- High level of attention to detail & planning
- Excellent relationship builder
- Strong Analytical skills
- Proficiency in Microsoft Office applications, especially Excel, for data analysis and reporting.
- Fluent in English - Dutch is a (major) plus
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
What We Do
At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds.
Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education.
Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world.
The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas
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