Recruitment Fraud Alert
We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.
What to know:
- Commvault does not conduct interviews by email or text.
- We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.
If you suspect a recruiting scam, please contact us at [email protected]
About Commvault
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
We are seeking a highly experienced and service-oriented Senior IT Support & Audio-Visual (AV) Engineer to provide hands-on, white-glove technology support for our leadership team and employees located in our Fort Lauderdale and Miami/Coral Gables locations. This role blends executive IT support, on-site helpdesk responsibilities, and advanced AV support for meetings, presentations, and company events.
The ideal candidate brings strong technical expertise, exceptional communication skills, and a calm, professional presence when supporting senior leaders in high-visibility, time-sensitive situations. Discretion, reliability, and proactive problem-solving are essential.
***On site in our Fort Lauderdale office daily***
*** Must be willing to travel between Fort Lauderdale and Miami/Coral Gables to provide executive support***
Key responsibilities:
Audio-Visual (AV) Support
- Configure, test, and support AV systems for executive meetings, board meetings, town halls and company events.
- Provide real-time, in-room AV support during high-stakes meetings to resolve issues promptly
- Partner with third-party vendors and platforms (e.g., Zoom, Teams, WebEx) to ensure compatibility and reliability.
- Maintain and troubleshoot conference room technology, including video conferencing systems, displays, microphones, speakers, video switchers, and control systems.
- Familiarity with Analog & Digital Audio Mixers, wireless microphone systems, and video switchers
- Ability to terminate cables (Cat6, BNC, Coax, XLR, RCA, etc.)
- Support after-hours meetings and events as needed; occasional travel required.
- Knowledge of vMix production software is a plus
Helpdesk Support
- Serve as primary on-site IT support resource for leadership
- Provide white-glove support before, during, and after meetings, presentations, and travel-related technology needs.
- Act as main liaison between on-site users and remote IT teams to ensure seamless issue resolution.
- Troubleshoot and resolve complex hardware, software, and connectivity issues across Windows and macOS environments.
- Install, configure, and maintain laptops, desktops, mobile devices, peripherals, and conference room technology.
- Manage user accounts, permissions, and access via Active Directory, Office 365, and other enterprise systems.
- Document solutions, processes, and best practices in the IT knowledge base.
Essential Skills & Experience:
- 5+ years of hands-on end-user IT support experience in a corporate environment, including direct support of leadership.
- Strong working knowledge of Windows 10/11, Office 365, ServiceNow (or similar ticketing systems); macOS experience is strongly preferred.
- Solid understanding of enterprise hardware, networking fundamentals, and AV systems.
- The ability to work both independently and as part of a team
- Excellent verbal and written communication skills with the ability to translate technical concepts for non-technical audiences.
- Highly organized, responsive, and able to manage multiple priorities in fast-paced environments.
- Professional demeanor, sound judgement, and strong customer service mindset.
- Wiling to travel between our Fort Lauderdale and Miami locations- will be scheduled in advance, but travel flexiblity is key.
You'll love working here because:
• High income earning opportunities based on self-performance
• Employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Generous global benefits
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Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience.
Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email [email protected] For any inquiries not related to an accommodation please reach out to [email protected].
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Commvault's data protection and information management solutions provide mid- and enterprise-level organizations worldwide with a significantly better way to get value from their data Commvault can help companies protect, access and use all of their data, anywhere and anytime, turning data into a powerful strategic asset.
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