Senior IT Software Engineer (Agentic AI & Gen AI)

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

As a Sr. IT Software Engineer at Palo Alto Networks, you'll be joining a team committed to shaping the future of cybersecurity. This role focuses on design, backend development, database management, and leveraging AI to build innovative solutions. You will be instrumental in designing and building autonomous AI agentic solutions that proactively plan and execute multi-step tasks using various tools and APIs, while contributing to the overall mission of protecting our digital way of life.

Your Impact

• Database Management: Design, query, optimize, and manage NoSQL Databases (e.g., MongoDB, Cassandra) and MySQL/MSSQL, including schema design, performance tuning, replication, sharing, and backup strategies.

• Backend Development: Develop scalable, maintainable, and high-performance microservices using Python/ Java and Spring Boot, focusing on object-oriented design, RESTful API development, database integration, and security frameworks. Familiarity with Maven, Gradle, and testing frameworks like JUnit is essential for JAVA development.

• AI Experience: Design and build autonomous AI agentic solutions, with hands-on experience in LLM architecture, including fine-tuning, prompt engineering, and Retrieval-Augmented Generation (RAG). Develop agentic workflows (A2A) that leverage LLM reasoning for independent decision-making and complex goal achievement.

• Cloud Platforms: Utilize Google Cloud Platform (GCP) services such as Compute Engine, Cloud Storage, Cloud Functions, and Cloud Pub/Sub, with experience deploying, managing, and scaling applications on GKE (Google Kubernetes Engine).

• DevOps & CI/CD: Apply familiarity with CI/CD pipelines, preferably using GCP tools like Harness or Jenkins, and experience with Git, version control systems, and automated testing frameworks.

Your Experience

• UG/PG degree in Computer Science, Engineering, or a related field or military experience required.

• 5+ years of overall experience with 2+ years hands-on experience in designing and building autonomous AI agentic solutions, including LLM architecture, fine-tuning, prompt engineering, and RAG.

• Strong experience in Java programming and Spring Boot for building scalable microservices.

• Proficiency in NoSQL Databases (MongoDB, Cassandra) and MySQL/MSSQL, including schema design, querying, and performance tuning.

• Extensive experience with Google Cloud Platform (GCP) services and GKE.

• Familiarity with CI/CD pipelines using tools like Harness or Jenkins, and experience with Git and automated testing.

The Team

Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You’ll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks.

We’re connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.