Senior IT Engineer

Sorry, this job was removed at 08:15 p.m. (CST) on Wednesday, Apr 29, 2026
Hiring Remotely in United States
Remote
Artificial Intelligence • Marketing Tech • Mobile • Software
Attentive is the AI marketing platform for leading brands.
The Role
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
 
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
 
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

About the Role
Attentive is seeking an IT Engineer to design and build systems that eliminate manual work, increase operational throughput, and scale internal teams efficiently.

You will build production-grade automation to directly impact how efficiently Attentive operates as we scale. Additionally, this role will co-own and help shape the automation infrastructure, ensuring it scales for users across the organization.

What You’ll Accomplish

Build Automation That Replaces Work
  • Design and implement end-to-end automation that eliminates manual operational workflows across IT, Security, Revenue, Support, and other teams.
  • Build durable, observable systems.
  • Default to automation and agents over manual action and training.
Operate AI-First
  • Use AI agents and workflows to replace manual decision-making and execution.
  • Treat AI as a production tool with clear guardrails and measurable outcomes.
  • Continuously identify opportunities to apply AI to reduce effort and cost.
Build the Automation Platform
  • Help design the automation infrastructure so it scales beyond yourself and individual engineers.
  • Create reusable patterns, templates, and guardrails that enable others to build safely.
  • Prevent automation from becoming a bottleneck through thoughtful architecture, observability, and documentation.
Drive Measurable Efficiency
  • Partner with stakeholders to identify high-cost workflows and quantify opportunity.
  • Measure success in hours eliminated, cycle time reduced, and cost avoided.
  • Scale what works; deprecate what doesn’t.

Your Expertise

You may be a strong fit if you’ve:

  • Built automation or systems that materially reduced operational cost or effort
  • Owned workflows end-to-end, including data ingestion, logic, execution, and monitoring
  • Worked in IT, Business Systems, Data, Platform, or Automation Engineering
  • Designed systems where correctness and reliability had real consequences

You likely:

  • Think in systems, workflows, and failure modes
  • Bias toward simplification and elimination of work
  • Are comfortable operating autonomously with outcome-based goals

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

  • The US base salary range for this full-time position is $150,000 - $225,000 annually + equity + benefits
  • Our salary ranges are determined by role, level and location

#LI-MN1

By applying for this position, your data will be processed as per Attentive's Privacy Policy.

Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
 
Learn more about AWAKE, Attentive’s collective of employee resource groups.
 
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
 
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 

Attentive Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Attentive and has not been reviewed or approved by Attentive.

  • Healthcare Strength Health coverage includes comprehensive medical, dental, and vision plans, plus a fully covered One Medical membership and mental health resources. Employer-paid options and added wellness stipends indicate strong support for physical and mental wellbeing.
  • Equity Value & Accessibility Equity grants are described as significant and a meaningful component of total compensation. Market-value cash pay paired with stock helps position overall packages as competitive.
  • Parental & Family Support Generous paid parental leave, fertility and family-forming benefits, and supports such as Milk Stork and travel reimbursement for necessary medical care are offered. These provisions signal robust support for families across different needs.

Attentive Insights

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The Company
HQ: New York, NY
1,000 Employees
Year Founded: 2016

What We Do

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Why Work With Us

At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.

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