Senior IT Business Analysis Specialist @MMC Tech

Company:Mercer

Description:

We are seeking a talented individual to join our Alternative Investments team at Marsh McLennan. This role will be based in Cluj, Romania. This is a hybrid role that has a requirement of working at least three days a week in the office. The Senior IT Business Analysis Specialist will ensure the delivery of a portfolio of investment applications that serve our Private Equity and Hedge Funds advisory teams, playing a critical role in enhancing and maintaining essential Global Investment business systems.

Marsh McLennan (MMC) has established its EMEA Technology Hub in Cluj, Romania, reflecting our commitment to innovation and excellence. This hub is central to our digital strategy, addressing emerging challenges and enhancing service delivery through advanced technology solutions that empower our clients and promote sustainable growth.

We will count on you to:

• Gather, document, and refine business, operations, and system requirements in collaboration with business teams and technical subject matter experts;

• Translate business needs and requirements into use cases, detailed technical specifications, user stories, and functional documentation, ensuring alignment with system designs;

• Collaborate with technical teams and third-party vendors to ensure compliance with regulatory, security, and IT governance standards, and to remediate obsolescence and technical debt;

• Investigate, triage, diagnose, and resolve complex application & performance issues, providing ongoing support for high-severity incidents and ensuring service availability;

• Assist with testing application enhancements, upgrades, and disaster recovery (DR) processes;

• Ensure current and accurate documentation of products, including architecture diagrams, upgrade schedules, user guides, training materials, and testing documentation;

What you need to have:

• 7+ years of experience as a Business Analyst, preferably in IT, investment management, investment operations, or financial services.

• Bachelor’s degree with majors in computer science, mathematics, or finance is preferred.

• Strong Excel skills, including formulas, calculations, and data analysis; VBA macro coding is a plus.

• Fluent spoken English is required with strong skills in business writing.

What makes you stand out:

• Relevant professional certifications such as CBAP, PMI-PBA, SAFe Agilist, or ITIL is beneficial.

• Experience with tools and software such as Power BI, Qlik, Tableau, BPMN, Visio, Lucidchart, Figma, Smartsheet, and Camunda;

• Experience working with remote cross-functional teams in an Agile environment, demonstrating collaboration and teamwork;

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders;

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities;

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being;

• A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);

• 30+ days off (25 legal daysoff, 1 extra day off on your birthday, public holiday replacement days, extra buy/sell from your benefits budget);

• Performance Bonus scheme;

• Matching charity contributions, charity days off, and the Pay it Forward charity challenge;

• Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance;

• We champion flexible working, and our mission is to help you find YOUR work-life balance, whether that is standard working, flextime working, or working from home.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.