Senior IT Applications Analyst

Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Sr. IT Applications Analyst
This role is primarily responsible for Deployment, Supplier Enablement, Stakeholder management, Catalog Support, grief resolution along with developing and testing Artificial Intelligence (AI) use cases in the Americas Region for Caterpillar Indirect Procurement systems.
Primary Solutions of GFSD Digital Excellence Team Includes:

• Guided Buy - GEP SMART
• NextGen - Coupa

Secondary Solutions:

• Third Party Labor - IQ Navigator / Beeline
• My Caterpillar Travel Expense (MCTE) - SAP Concur
• Expense and Procurement Card Programs

This position will help support the internal Indirect Procurement organization as well as key stakeholders across the enterprise.
People: Works effectively with colleagues, customers, and suppliers at all levels.
Leadership: No direct reports. Will demonstrate Coupa, ERP, Database, and Project management skills required to collect, compile, assimilate, communicate, and maintain information as required. Incumbent will assess and recommend solutions. Maintain the highest ethical and professional standards within this diverse global organization.
Strategy: Help customers with configuration, deployment, testing, communication, change management, Artificial Intelligence, supplier enablement, catalog support, master data collection, training, troubleshooting, grief resolution and hyper care-related activities
Degree Requirement

• 4-year college or university degree with 5 years of job-related experience or equivalent work experience.

Job Requirement:

• Several years of hands on Coupa Experience
• Great attitude to learn and develop AI Models
• Experience with ERP systems
• Requires effective communication skills - both oral and written
• Must exhibit strong interpersonal skills and should have a collaborative work style
• Should have a great attitude to learn and implement new technologies

Additional Information:

• Location for this role is Peoria, IL, Dallas, TX.
• SPONSORSHIP IS NOT AVAILABLE FOR THIS ROLE.
• This role requires 5 days onsite.
• 10% travel required.

Skills Descriptors:
Core Application Systems:

• Manages application-related issues, implications, and approaches with clients.
• Evaluates key interfaces and interdependencies among core applications systems.

Problem Solving:

• Ensures capture of lessons to be learned from a problem-solving effort.
• Use varying problem-solving approaches and techniques as appropriate.
• Contributes to standard practices for problem-solving approaches, tools, and processes.
• Develop successful resolutions to critical or wide-impact problems.

Requirements Analysis:

• Plays an active or leading role in recording and storing requirement documents in various forms.
• Produces detailed functional and information requirements models and documentation.

System Testing:

• Verifies the proper flow of transactions across all input, output and storage channels or devices.
• Evaluates interoperability of new systems with existing systems during the beta testing phase.
• Designs processes to ensure that the system meets and maintains requirements and expectations.

Technical Troubleshooting:

• Discovers, analyzes, and resolves hardware, software, or application problems.
• Manages calls related to product features, applications, and compatibility standards.
• Analyzes code, logs, and current systems as part of advanced troubleshooting.

IT Service Management (ITSM):

• Knowledge of Information Technology (IT) service; ability to manage IT services and oversee service operations.
• Promotes the use of standard procedures in each function of IT services.

What You Will Get:

• Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
• Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays.
• All qualified individuals - Including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.

About Caterpillar -
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Summary Pay Range:
$112,710.00 - $183,140.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position.
Posting Dates:
March 24, 2026 - April 7, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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