Internal Communications Manager

Posted 24 Days Ago
Easy Apply
Hiring Remotely in USA
Remote
171K-201K Annually
Senior level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Coinbase is on a mission to increase economic freedom for more than 1 billion people.
The Role
Own internal communications strategy for senior stakeholders, advising executives on messaging and change communications. Create scalable AI-powered communication systems for a globally distributed workforce, measure program effectiveness, and drive continuous improvement. Develop mission- and culture-focused content, support company-wide events, prepare speakers, and coordinate proactive, reactive, and issues communications with internal and external communications teams.
Summary Generated by Built In

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.

Internal Communications shapes Coinbase's employee experience and reinforces our mission, strategy, and culture. This individual contributor role reports to the Director of Internal Communications and will serve as a strategic communications partner to Executive/senior leaders ensuring best-in-class internal communications in an AI-native company.

What you’ll do
  • Own complex communications plans, from strategy and planning through execution and analysis.
  • Advise leaders and partners bringing a deep understanding of the company mission, strategy and culture as well as the needs and dynamics of the team(s) you support.
  • Support and execute team-wide and company-wide events (i.e. drafting presentations and talking points, advising on event flow and structure, preparing speakers, etc.).
  • Proactively identify opportunities and build systems, including AI-enabled tools and workflows,  that uplevel and scale internal communications across a globally distributed, remote workforce.
  • Measure communications effectiveness using data, feedback, and experimentation to drive continuous improvements.  
  • Partner with Internal and External Communications teammates and cross-functional partners to support proactive and reactive communications and coordinate internal issues and change management.
Required Skills and Experience
    • 7+ years of experience in internal, external, or corporate communications, media/journalism, product marketing, or another writing-intensive role.
    • Excellent written and verbal communication skills, with a consistent focus on clarity and brevity.
    • Experience partnering with leaders and cross-functional stakeholders on communications initiatives, with examples of ability to influence stakeholders and adapt work style accordingly. 
    • Demonstrated ability to responsibly use generative AI tools and copilots in daily workflows, maintain human oversight, and deliver business-ready outputs that improve efficiency, cost, or quality.
    • Resilience and an even-keeled in face of organizational change, shifting priorities, and communication with a highly distributed or remote workforce.
    • Strong organizational skills, with the ability to plan and prioritize multiple workstreams, move between strategy and hands-on execution, balance speed and quality, and develop fluency in crypto.
    • Able to think and do, someone who can both generate ideas and is proactive in implementing them.
    • Able to balance speed and quality, with an acute sense for what matters most in a given moment.

Job ID: P77855

#LI-Remote

Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). 


Annual base salary range (excluding equity and bonus):
$170,765$200,900 USD
  • Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
  • Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
  • US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
  • Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
  • Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

Skills Required

  • 10+ years of experience in internal, external, or corporate communications, media, journalism, or another writing-intensive role
  • Excellent written and verbal communication skills, with emphasis on clarity and brevity
  • Experience partnering directly with senior executives on communications initiatives
  • Demonstrated ability to influence stakeholders and adapt work style
  • Experience using AI tools to accelerate and improve communications work
  • Ability to maintain a proactive, even-keeled posture during rapid organizational change
  • Experience communicating with a highly distributed, remote workforce
  • Strong organization, roadmapping, and planning skills
  • Ability to generate ideas and implement them effectively
  • Ability to balance speed and quality while prioritizing effectively
  • Enthusiasm for cryptocurrency and willingness to develop fluency in the space

What the Team is Saying

Jona Frank
Wes Janisen
Sofia Sieminski
Philip Temitayo
Varsha Mahadevan

Coinbase Compensation & Benefits Highlights

How does Coinbase ensure its pay and bonus plans are competitive?

Coinbase uses a market-driven, pay-for-performance approach to keep pay and bonus plans competitive. Coinbase regularly benchmarks roles against leading technology and fintech companies using external market data and reviews its compensation programs on a recurring basis to ensure salary, bonus, and equity remain aligned with the broader market and business goals. Annual bonus and equity programs are tied to both company results and individual impact, so when Coinbase and its people perform, total rewards reflect that performance.

Coinbase Insights

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The Company
4,700 Employees
Year Founded: 2012

What We Do

Crypto creates economic freedom by ensuring that people can participate fairly in the economy, and Coinbase (NASDAQ: COIN) is on a mission to increase economic freedom for more than 1 billion people. We’re updating the century-old financial system by providing a trusted platform that makes it easy for people and institutions to engage with crypto assets, including trading, staking, safekeeping, spending, and fast, free global transfers. We also provide critical infrastructure for onchain activity and support builders who share our vision that onchain is the new online. And together with the crypto community, we advocate for responsible rules to make the benefits of crypto available around the world.

Why Work With Us

We have the opportunity to accelerate the pace of innovation in the world by building an open financial system. Our vision is to create more economic freedom in the world, to help people control their own wealth, start companies, have financial privacy, and participate in the global economy. And to get us there, we focus, build and move as a team.

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Coinbase Teams

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What It’s Like to Work on Coinbase’s Consumer Engineering Team Building the “Everything Exchange”
About our Teams

Coinbase Offices

Remote Workspace

Employees work remotely.

Coinbase is remote-first, which enables us to innovate, build and move quickly. Our teams are able to work effectively from around the globe with time for in-person offsites and team meetups to enhance collaboration and connection.

Typical time on-site: None
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HQSan Francisco
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Ireland
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United Kingdom
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India
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Canada
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Charlotte
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Singapore
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