Senior Instructional Designer/Developer - OBC - 12733

Posted Yesterday
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Hiring Remotely in Fort Lauderdale, FL, USA
In-Office or Remote
Senior level
Information Technology • Professional Services • Software • App development
The Role
Develop end-user training for an SAP S/4HANA transformation, including classroom guides, job aids, exercises, practice data, and assessments. Collaborate with global subject matter experts, production owners, technical consultants, site leads, and super users. Maintain training content as the solution evolves and support enablement across sales, service, shipping, billing, warranty, contracts, and related enterprise processes.
Summary Generated by Built In

This is a remote position.

About This Opportunity

CTI Staffing is partnering with a large industrial services organization to find a Senior SAP S/4HANA Training Developer for a major enterprise transformation. The work is fully remote.

The team is moving from a traditional ERP to a fully integrated, serialized operating model across sales, service, shipping, billing, warranty and contracts. You'll make sure the people running those processes can actually use the new system on day one.

What You'll Do

  • Build end-user training from process documents, test scripts, functional specs and technical specs
  • Create detailed classroom guides and job aids, using AI tools to speed up drafting
  • Develop exercises, practice data and assessment questions
  • Work with global subject matter experts across India, Singapore, the UK and the US
  • Support the ramp-up of site functional leads and super users
  • Partner with production owners, technical consultants and fellow training developers
  • Keep content current as the solution changes


Requirements

Must-Have:

  • Proven experience building end-user training for SAP S/4HANA
  • Working knowledge of sales, service management, shipping, billing, warranty or contracts processes
  • Hands-on authoring in SAP Enable Now or Datango
  • Experience using AI tools to produce training guides and job aids
  • Ability to design exercises, data sets and assessments
  • Comfort working with global SMEs, with availability for early Eastern time hours

Nice-to-Have:

  • Experience on serialized or repair/MRO processes
  • Experience with in-app guidance tools
  • Super user or site functional lead enablement experience
  • Aerospace or manufacturing background

Technical Environment: SAP S/4HANA, SAP Enable Now or Datango, in-app guidance tools, AI content tools, integrated manufacturing, pricing and document management systems

What Success Looks Like:

  • A complete OBC training set delivered on schedule
  • Super users and site leads able to deliver training with minimal rework


Skills Required

  • Proven experience building end-user training for SAP S/4HANA
  • Working knowledge of sales, service management, shipping, billing, warranty, or contracts processes
  • Hands-on authoring experience in SAP Enable Now or Datango
  • Experience using AI tools to produce training guides and job aids
  • Ability to design exercises, data sets, and assessments
  • Comfort working with global subject matter experts
  • Availability for early Eastern Time hours
  • Experience with serialized or repair/MRO processes
  • Experience with in-app guidance tools
  • Super user or site functional lead enablement experience
  • Aerospace or manufacturing background
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The Company
HQ: Fort Lauderdale, FL
79 Employees
Year Founded: 1998

What We Do

CTI Consulting is a South Florida technology solutions and staffing firm founded in 1998. It provides IT staffing and nearshore staffing services for startups through Fortune 100 companies, alongside digital-product work such as designing, testing, deploying, improving, and updating mobile applications. The company emphasizes close client collaboration, comprehensive candidate evaluation, continuing education, and innovative, scalable software solutions that improve operational efficiency.

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