Senior Institutional Investment Operations Representative - Client Onboarding

About this role:

Wells Fargo is seeking a Senior Institutional Investment Operations Representative. Team Member will be part of Client Data Lifecycle Management (CDLM), which is responsible for a wide variety of activities that supports analyzing and maintaining client reference data to ensure Data Quality standards are maintained on our System of Records (SoR).  Team member will work in the capacity of Data Steward and Business Analyst and be responsible for data remediation, root-cause analysis, requirement gathering, Data Analysis, etc. By ensuring accuracy and timeliness of data, we facilitate the business in achieving knowledge of products, markets and market related setups. You will also drive initiatives and provide solutions that will have an impact on client experience and risk mitigation.

Department Overview:

Corporate and Investment Banking (CIB) Securities Shared Services Operations is a cross-functional group of teams that provide support for CIB-Markets and the broader Wells Fargo organization. Shared Services are the owners and stewards of both client and reference data with a focus on operational excellence and superior client service. The Shared Services Client Data & Onboarding team is focused on data and documentation gathering that is necessary to onboard new clients, maintain client accounts and support the client throughout the lifecycle of the relationship. The team interacts with all departments within Capital Market Sales as well as Compliance, Settlement Operations, AML/KYC, Middle Office and Credit.

Process Overview:

Client Data Lifecycle Management (CDLM) team is responsible for end-to-end client data strategy, data connectivity, data integrity and reporting. We act as data steward for core client & related data elements. It also supports maintaining client data and lifecycle space through system integration, data validation, automation and instituting Lean workflow principles. In addition, provides strategy across the maintenance space that focuses on enhancing existing processes while mitigating risk and leveraging vendor solutions, where applicable.

We drive process and technology change to scale and automate our businesses.

In this role, you will:

• Understand and implement client's requirement by liaising with internal and external counterparties to ensure seamless transition and onboarding.
• Coordinate and manage tasks across a multi-disciplined team to ensure all operational information relating to an account event is received and systems are set up prior to account trading activity
• Providing effective thought leadership in navigating evolving industry trends, client needs, business growth, financial regulatory landscape and helping to develop solutions to build appropriate architecture
• Oversee BAU and identify process enhancement opportunities
• Request management and delegation to downstream partners
• Support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture
• Working with onshore Client Data teams to effectively manage and process client data requests
• Develop strong working relationships with Trader Management, Sales, Trading Desks, other onboarding teams
• Ensure and Adhere to the Regulatory Reporting standards, policies and procedures
• Become a risk manager by ensuring data integrity and challenging where required
• Engage in opportunities to review processes, analyze information, make decisions and recommendations and implement and monitor procedures
• Independently research and analyze regulatory reporting requirements and other financial documents
• Provide reporting to senior leadership and produce insightful analyses of the business upon request for management

Required Qualifications:

• 4+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong Knowledge of the banking regulatory reporting rules and regulations including FINRA, QFC and Dodd Frank regulations
• Understanding of client lifecycle activities, such as corporate actions including merger events
• Ability to independently research and analyze regulatory reporting requirements and other financial documents
• Extensive knowledge and understanding of loan, securities and derivative products
• Advanced knowledge of trade processing life-cycle
• Advanced knowledge of the Microsoft applications including Excel, Access Database and Tableau
• Excellent teamwork skills
• Strong Analytic ability, with high attention to detail, accuracy and strong problem solving skills
• Ability to communicate (written/verbal) effectively at all organizational levels
• Excellent Interpersonal skills – ability to build relationships
• Ability to plan and organize workload within tight deadlines, meeting day-to-day objectives as well as longer term strategic goals
• Perform analysis of, and make recommendations on functionality/efficiency of established controls and processes to ensure appropriate risk based operational procedures are in place and are meeting regulatory requirements/expectations

Job Expectations:

• Bachelor's degree in accounting, Finance, or a business-related field is strongly preferred
• Previous experience in Operations and/or Financial Services industry - Relevant work experience of 4+ years in one or a combination of the following: middle office, collateral, documentation, project management, business operations, strategic planning in financial services, regulatory oversight, AML/KYC, US tax regime & compliance and SSI setup and client onboarding
• Excellent communication skills both written and verbal
• Knowledge and understanding of Excel, PowerPoint, Word and adaptability to other software products
• Ability to research, compile, and perform complex analysis on critical operational data
• Be highly collaborative and team-oriented
• Demonstrate strong analytical and interpersonal skills
• Ability to work with impacted areas to understand complex problems
• Ability to work in a fast-paced, team oriented environment
• Strong multi-tasking abilities in a high performance, high demand environment
• Ability to think strategically, drive consensus and influence decision making
• Willingness to work in 6:30pm - 3:30am shifts.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.