Senior Inside Sales Representative

Golden Star Technology Inc. (GST) in Cerritos, California is actively seeking a sociable and productive full-time Senior Inside Sales Representative. Are you passionate about serving the community with excellent customer service? Do you want to advance your career with an industry-leading technology company? If yes, please keep reading!

This position earns a competitive salary. We provide great benefits and perks, including health, dental, vision, a 401(k) plan, vacation time, company perks, and community service days. If this sounds like the right opportunity to leverage your customer service, account management, and sales skills, apply today!

ABOUT GOLDEN STAR TECHNOLOGY INC. (GST)

Founded in 1985, we have grown by offering the widest breadth of products, custom-tailored solutions, and exceptional customer service across industry-leading and visionary technologies. We are a woman-owned minority business that helps clients stay ahead of the technology curve with a wealth of advanced IT and audiovisual (AV) solutions. Our company is highly versatile, offering a broad array of end-to-end technology solutions and services including managed services, worldwide logistics, systems integration, deployment and supply chain, and audiovisual. We have been awarded to the Top 100 Places to Work list by the Los Angeles Business Journal in 2020 and 2021 and awarded to the 2021 Best Workplaces list by Inc. Magazine in 2021.

All of our employees are team players that are passionate about building connections with strong accountability and character. We offer our GST family a great benefits package with company perks, including excellent training and a vibrant working environment.

A DAY IN THE LIFE OF AN INSIDE SALES REPRESENTATIVE

As an Inside Sales Representative, you have the vital role of handling the day-to-day account management that ensures successful customer orders. Primarily, you provide quotes that customers request, process customer purchase orders, and respond to any other customer needs. Working with internal and external company resources, you prepare quotes, fulfill orders, ensure on-time delivery, and respond to client issues. To provide accurate quotes, you review the order's pricing, quote terms, and delivery. You maintain orders by managing the backlog and open order reports in our system and customer portals. With your excellent account management, you conscientiously track, review, and follow up on the quote log and open orders.

Highly collaborative, you function as a key liaison between suppliers and customers. You assist the sales team by responding to, processing, and documenting requests for quotes (RFQs). You also assist the field sales team with business development. You enjoy providing amazing customer service while offering account management for both new and existing customer accounts!

INSIDE SALES REPRESENTATIVE QUALIFICATIONS

• Proficiency with enterprise resource planning (ERP) and Microsoft Excel
• Strong email communicator

Do you work efficiently in a fast-paced environment? Can you stay calm under pressure? Are you detail-oriented? Can you effectively prioritize multiple tasks? Are you a self-starter and collaborative? Do you have excellent critical thinking skills? If yes, we want you!