Senior Infrastructure Engineer

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you will be doing

The role provides technical leadership, interpreting complex information and coordinating client, provider, and vendor relationships to meet and manage service expectations, aligned to best practices.

Responsibilities:

• Administer and support core Microsoft, Linux, VMware technologies and Azure resources.

• Install and Configure Windows/Linux Servers.

• Develop servers and provide support to individual users to ensure that the system works reliably and quickly.

• Manage server virtualization technologies like VMWare Server/ESX

• Responsible for implementing, monitoring, and maintaining the instances of the on-prem and cloud infrastructure services and the servers.

• Knowledge in Application Insights, service principal in Azure, NSG rule, Azure Key vault

• Provide guidance and mentorship to junior team members, fostering a culture of continuous learning and growth.

• Works closely with other IT departments and vendors to answer technical questions or resolve issues with server performance and access.

• Install and maintain Windows-based programs for end users and help debug applications so that they work with Windows servers.

• Perform System Maintenance activities like review backups, error logs and user-reported errors and identify stable and reliable solutions.

• Monitor performance to reduce interruptions and server crashes. Develop and deploy initiative-taking solutions and setup alerts to ensure system usability across the organization.

• Develop and maintain systems that adhere to compliance regulations and security best practices and standards

• Provides troubleshooting and support, including on-call rotation, after-hours support.

• Other duties as assigned.

How you will succeed

• Troubleshooting and Technical Skills - Work closely with key business and technology partners to ensure that business and client impact issues are well understood and addressed. Ensure all infrastructure management aspects maintain adherence to all regulatory and information security standards and policies.

• Critical Thinker – Create better ways of solving technical problems and not be afraid of challenging the status quo.

• Relationship Management - Build strong relationships and partnerships with technical team members, clients, vendors, and peers. Lead discussions, listen, and ask the right questions to ensure problems/issues are identified and resolved.

Who you are

• Extensive experience as systems engineer, with a deep understanding of virtualization platforms, preferably VMWare , Windows, Active Directory and Azure.

• Azure administration: Extensive experience managing and administering Azure infrastructure, including virtual machines, storage, networking, and security services

• Strong critical thinking skills and ability to apply these skills to identify and resolve anomalies in system functionality and performance.

• Excellent communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to diverse stakeholders

• Flexible and able to adapt to a rapidly changing environment and can manage projects of varying length.

• Responsible, highly dependable, organized; able to work individually and collaboratively with peers.

• 5+ years Azure experience.

• Bachelor's Degree from an accredited University, preferably in Computer Science or Information Systems, or equivalent experience.

California residents — your privacy rights regarding your actual or prospective employment

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

IL-70 W Madison St, 10th Fl

Employment Type

Regular

Weekly Hours

40

Skills

Analytical Thinking, Client Relationship Management, Infrastructure Management (IM), Mitigated Risks, Technical Leadership, Test Environments, Vendor Management