Provide advanced and/or cross-technology engineering through all phases of the Technology/Project Life Cycle. Accountable for the overall systems infrastructure including engineering, implementation and integration, and technical services and support. Design, implement/install, maintain, and administer infrastructure systems including hardware, software, and various configurations. Monitor overall performance to proactively identify potential issues and tune appropriately. Perform root cause analysis on failed components and implement corrective measures. Mentor and coach others to establish and improve processes and procedures. Design and successfully implement overall infrastructure components per project with infrastructure teams, ensuring that overall solution is designed to meet SLA, DR, monitoring, security, and scalability needs required by the solution. Ensure that post-production operational processes/deliverables are well designed and implemented prior to the project moving into the solution support phase. Generate scripts and templates required for the automatic provisioning of resources, on prem, cloud and distributed. Discover, install, and execute processes and standards for optimal use of cloud service provider offerings. Debug technical issues inside a complex stack involving virtualization, containers and micro services. Collaborate with the engineering teams to enable their applications to run on Cloud infrastructure. Define and create operational procedures, processes and scripts. Ensure secure operations of infrastructure technologies (security updates, vulnerability management, role access management, configuration hardening). Assist in the evaluation, selection, and implementation of new technologies to ensure adherence to architecture guidelines. Evaluate vendor technical and support capabilities. Provide technical leadership on enterprise work and establishing standards/guidelines. Design, implement and support multiple moderately complex systems or applications with multiple concurrent users, ensuring control, integrity, and accessibility. Develop enhanced production monitoring and additional capability. Support and maintain infrastructure solutions utilizing required tools and technologies. Provide off-hours support (24 x 7) as required. Must be able to perform the essential job functions of this position with or without reasonable accommodation.
Qualifications
MINIMUM POSITION QUALIFICATIONS:
Bachelor's Degree or higher (or foreign educational equivalent) in Information Systems, Computer Science, or a closely related STEM field
In addition to degree, must have experience in all of the following:
3+ years of experience in supporting and/or engineering infrastructure systems;
2+ years of experience diagnosing and resolving complex hardware, software and connectivity problems;
Any amount of experience in the evaluation, selection and implementation of new technologies that ensure adherence to company architecture guidelines; and
Any amount of experience with communication and presentation skills to effectively communicate information to customers and all levels within the organization with English proficiency.
Any amount of experience may have been gained concurrently.
Desired Previous Job Experience: N/A (See Minimum Position Qualifications)
Skills Required
- Bachelor's degree in Information Systems, Computer Science, or related STEM field (or foreign equivalent)
- 3+ years supporting and/or engineering infrastructure systems
- 2+ years diagnosing and resolving complex hardware, software, and connectivity problems
- Experience evaluating, selecting, and implementing new technologies to meet architecture guidelines
- Communication and presentation skills to effectively communicate with customers and all levels of the organization; English proficiency
- Ability to provide off-hours (24x7) support as required
Kroger Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kroger and has not been reviewed or approved by Kroger.
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Healthcare Strength — Healthcare coverage in many union divisions has been protected or improved in recent contracts, with some regions avoiding proposed cuts and others expanding spousal coverage and strengthening short‑term disability. Mental‑health resources and 24/7 access are also emphasized, supported by third‑party recognition in recent years.
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Retirement Support — Retirement options include a company 401(k) with a match and, in many union roles, access to pension or variable annuity plans that have been stabilized through recent agreements. Match levels and pension participation vary by division and role, so specifics require local confirmation.
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Wellbeing & Lifestyle Benefits — Education assistance through “Feed Your Future” offers substantial tuition support for both part‑ and full‑time associates, alongside free financial coaching. Perks such as associate discounts and periodic Boost membership offers add incremental value to total rewards.
Kroger Insights
What We Do
At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.
