Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring more than 55,000 employees.
The Polish branch, as the Global Delivery Center, operates in Katowice since 2007 and has been growing ever since. Currently, our team consists of around 1,000 specialists.
Within the Digital Platform Services department, our teams specialize in areas such as cloud, operating systems, virtualization, databases, backup or storage, as well as networking and security. We also have 1st line support consultants who speak French and English, but also Italian, Spanish, Portuguese and German.
The Application Services department is responsible for areas such as software development, data engineering, testing services, CRM, ITSM and ERP platform integrations, as well as application management for customers in Scandinavia, Benelux, France, Germany, Switzerland and the UK.
Job DescriptionWe are looking for Senior Infrastructure Engineer with French to join Sopra Steria Polska for a team that cooperates with one of our French clients.
Note that we can only offer cooperation to people who are located in Poland and are willing to commute to our office in Katowice, Poland.
Responsibilities
- Design, configure and maintain Maestro connectors and workflows to support infrastructure automation processes.
- Provide operational support for the TrueSight Server Automation (BMC BladeLogic) platform, including Level 1 support, agent management and TOC-related activities.
- Implement and maintain server infrastructure automation solutions.
- Support users in resolving technical issues related to automation and infrastructure services.
- Analyze recurring issues and contribute to continuous improvement initiatives to enhance operational efficiency and service quality.
- Create, maintain and update operational documentation and technical procedures.
- Ensure the proper functioning and reliability of automation tools and infrastructure platforms.
- Collaborate with internal teams to support infrastructure operations and automation initiatives.
Must Have Requirements
- Senior-level experience in infrastructure automation and support.
- Hands-on experience with Maestro (connectors and workflows).
- Experience with TrueSight Server Automation (BMC BladeLogic) (N1 support, agents, TOC).
- Knowledge of server infrastructure automation.
- Experience in user support and continuous improvement initiatives.
- Ability to create and maintain operational documentation.
- Strong troubleshooting and problem-solving skills.
- Strong communication skills to collaborate with cross-functional teams.
- Proactive and detail-oriented.
- Ability to document processes and share knowledge effectively.
- Very good command of French & English (min. B2) – daily communication with the client.
- Being open to occasional business trips abroad and regular visits in our office in Katowice.
Nice to Have
- TrueSight (BMC BladeLogic) certification (or equivalent).
- Linux LPIC-2 certification.
- Experience working in enterprise infrastructure environments.
Additional Information
- BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, copyrights, life insurance, certifications (paid by the company), conferences, Tech Lunches, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud), local kindergarten.
ADDITION: free parking, fresh fruits, workation.
In case of questions, please contact the HR team.
The recruitment process for this position consists of three stages:
• a short phone call with a recruiter (30 min max)
• one-hour long interview on Teams (with both general and technical questions)
All information about salary range and its additional components will be provided during the 1st stage of recruitment process.
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
Skills Required
- Senior-level experience in infrastructure automation and support
- Hands-on experience with Maestro (connectors and workflows)
- Experience with TrueSight Server Automation (BMC BladeLogic) including N1 support, agent management and TOC activities
- Knowledge of server infrastructure automation
- Experience in user support and continuous improvement initiatives
- Ability to create, maintain and update operational documentation and technical procedures
- Strong troubleshooting and problem-solving skills
- Strong communication skills to collaborate with cross-functional teams
- Very good command of French and English (minimum B2) for daily client communication
- Located in Poland and willing to commute to the Katowice office
- Willingness to undertake occasional business trips abroad and regular office visits
- Proactive, detail-oriented, and able to document processes and share knowledge effectively
- TrueSight (BMC BladeLogic) certification or equivalent
- Linux LPIC-2 certification
- Experience working in enterprise infrastructure environments
What We Do
Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognised for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2023, the Group generated revenues of €5.8 billion. The world is how we shape it
