The Senior Infrastructure & Cloud Solutions Engineer is
a senior-level, client-facing, billable engineering role responsible for
designing, implementing, and delivering technology solutions across client
environments. This is a hands-on project delivery position focused on
infrastructure modernization, Microsoft 365 and Azure initiatives, networking,
security, virtualization, business continuity, and cloud transformation
projects. The successful candidate will own projects from design through implementation
while ensuring solutions are secure, scalable, supportable, documented, and
recoverable. This role is ideal for someone who enjoys building solutions,
solving complex technical challenges, and serving as a trusted advisor to
clients.
Success is measured by consistent delivery of high-quality
billable project work, secure and scalable solution design, project leadership
with minimal rework and strong client communication, root-cause resolution of
complex issues, excellent documentation and operational standards, and
contributions to team growth through mentoring and knowledge sharing.
The ideal candidate is the engineer who clients trust to
solve difficult problems and deliver meaningful outcomes: someone who can
confidently design solutions, lead implementations, modernize infrastructure,
strengthen security, validate recoverability, and communicate effectively with
both technical and business stakeholders. This person thrives in a billable
professional services environment and takes ownership of delivering successful
client outcomes.
Solution Design & Project Delivery
- Design,
scope, and implement infrastructure, cloud, networking, security, and
business continuity solutions.
- Lead
technical delivery of projects from discovery through implementation and
documentation.
- Conduct
client-facing design sessions and provide technical recommendations.
- Ensure
all solutions align with organizational standards and best practices.
Microsoft Cloud & Azure
- Architect
and implement Microsoft 365, Exchange Online, SharePoint, Teams, Entra ID,
Intune, and Azure solutions.
- Lead
tenant migrations, cloud transformations, security hardening, and identity
modernization projects.
- Design
and support Azure Virtual Desktop (AVD) environments and related Azure
infrastructure.
Networking, Security & Virtualization
- Design
and support routing, switching, VLANs, VPNs, wireless, firewalls, and
multi-site networks.
- Implement
and support Fortinet and other security platforms.
- Administer
VMware and Hyper-V environments, including migrations, upgrades, and
optimization.
- Establish
security baselines, hardening standards, and recovery strategies.
Backup, Recovery & Automation
- Design
and validate backup, disaster recovery, and business continuity solutions.
- Establish
and document RTO/RPO objectives and recovery procedures.
- Develop
PowerShell automation and process improvements.
- Maintain
documentation, SOPs, diagrams, and technical standards.
Technical Leadership
- Serve
as a senior escalation resource for complex infrastructure and cloud
issues.
- Act as
a trusted technical advisor to clients and internal teams.
- Mentor
engineers and contribute to technical standards and best practices.
Requirements
QUALIFICATIONS
Required Qualifications
- 5+ years of infrastructure, systems, cloud, or consulting
experience.
- Experience in a Managed Services Provider (MSP) environment.
- Proven ability to design and implement complete technology
solutions.
- Advanced experience with Windows Server and Active
Directory.
- Advanced experience with Microsoft 365, Entra ID, and
Intune.
- Advanced experience with Azure infrastructure.
- Advanced experience with VMware and/or Hyper-V.
- Advanced experience with networking, firewalls, VPNs, and
security technologies.
- Advanced experience with backup and disaster recovery
solutions.
- Strong troubleshooting, documentation, and client
communication skills.
Preferred Qualifications
- Azure Virtual Desktop (AVD) and Nerdio experience.
- Fortinet certifications or experience.
- PowerShell automation experience.
- Datto, RocketCyber, Inky, and MSP security tools.
JOB
REQUIREMENTS
- Should be
willing to accept a long-term work-from-home arrangement.
- Should be
amenable to a permanent night shift schedule.
Skills Required
- 5+ years of infrastructure, systems, cloud, or consulting experience
- Experience in a Managed Services Provider environment
- Ability to design and implement complete technology solutions
- Advanced experience with Windows Server and Active Directory
- Advanced experience with Microsoft 365, Entra ID, and Intune
- Advanced experience with Azure infrastructure
- Advanced experience with VMware and/or Hyper-V
- Advanced experience with networking, firewalls, VPNs, and security technologies
- Advanced experience with backup and disaster recovery solutions
- Strong troubleshooting, documentation, and client communication skills
- Azure Virtual Desktop and Nerdio experience
- Fortinet certifications or experience
- PowerShell automation experience
- Datto, RocketCyber, Inky, and MSP security tools experience
- Willingness to accept a long-term work-from-home arrangement
- Willingness to work a permanent night shift schedule
What We Do
ScalableOS is an expert offshoring company that connects growth-focused businesses with exceptional global talent, providing tailored offshore staffing solutions to enhance business efficiency and drive growth.
