Jobs at ScalableOS

Provides administrative and operational support to the marketing team by coordinating campaigns, webinars, events, and trade shows; managing social media, email marketing, CRM databases, and website updates; creating marketing collateral; tracking campaign performance; preparing reports; supporting lead generation; and maintaining brand consistency. The role requires strong organization, writing skills, basic AI knowledge, marketing software familiarity, fluent English, and willingness to work permanently from home on a night shift.

Coordinates end-to-end IT change governance across distributed NOC teams, including RFC intake, risk assessment, CAB scheduling, change calendars, customer communications, reporting, and post-implementation reviews. Builds shift and on-call rotas, plans technical resource allocation, manages coverage risks, maintains process documentation, and supports ITIL maturity, audits, and continuous improvement across UK and Philippines operations.

Owns the organization’s EOS operating cadence by facilitating weekly Level 10 meetings in Strety, tracking Rocks, To-Dos, and scorecards, monitoring accountability, preparing quarterly and annual planning materials, and maintaining process documentation. Requires strong coordination, written English, confidence holding senior leaders accountable, operations or project management experience, and availability during US Pacific hours for a permanent night-shift, work-from-home arrangement.

Manages endpoint protection, vulnerability management, firewalls, SIEM, and other security solutions. Performs vulnerability assessments, hardening recommendations, patching, remediation, troubleshooting, automation, and client consultation. Provides escalated technical support, maintains security infrastructure and documentation, collaborates with vendors, and participates in on-call coverage. The role requires practical experience with Microsoft environments, security tooling, Python or PowerShell scripting, security frameworks, and customer-facing remediation planning.

Designs, configures, integrates, deploys, and supports document intelligence and AI solutions across their full lifecycle. Responsibilities include presales discovery, solution architecture, platform configuration, OCR and AI workflow implementation, enterprise integrations, upgrades, testing, production stabilization, optimization, advanced troubleshooting, incident management, documentation, training, and technical advising. The role requires strong analytical, communication, documentation, and client-service skills, plus willingness to work permanently from home on a night shift.

Manages a shift-based NOC team with direct responsibility for staffing, performance, development, rostering, onboarding, and succession planning. Ensures consistent NOC standards, ITIL processes, ticket prioritization, SLA performance, and queue health. Acts as the escalation point for technical and operational risks and represents the local team to UK leadership. Requires technical fluency in networking, Linux, virtualization, and security infrastructure, along with experience managing technical staff in a 24/7 operation.

Designs and delivers infrastructure, cloud, networking, security, virtualization, Microsoft 365, Azure, backup, and business continuity solutions for clients. Leads projects from discovery through implementation, performs migrations and security hardening, supports complex escalations, develops PowerShell automation, documents technical standards, and mentors engineers. The role is client-facing, billable, remote, and requires a permanent night shift.

Designs, builds, and maintains scalable cloud data pipelines and integrations supporting analytics, AI, reporting, and business transformation. Responsibilities include ETL/ELT development, source system integration, data modeling, quality monitoring, governance, performance optimization, troubleshooting, documentation, and reusable engineering standards. The role collaborates with technical, business, analytics, and client stakeholders to translate requirements into reliable data solutions.

Lead end-to-end delivery and operationalization of AI capabilities, from business need and pilot through evidence-based governance, approval, rollout, hypercare, and operational handoff. Manage gate reviews, executive decision materials, steering committees, action tracking, risk escalation, and ownership transitions. The role requires strong project or program management experience, AI or automation delivery fluency, governance expertise, excellent written English, and availability for a long-term remote night shift.

Monitors customer networks, systems, and managed services; reviews alerts and tickets; performs basic troubleshooting; documents incidents; communicates status updates; and escalates complex issues to senior engineers. The role follows NOC procedures, SLAs, escalation paths, and change-management processes while supporting maintenance activities and ticket queue management. It requires strong communication, attention to detail, customer focus, and willingness to work permanently from home on a night shift.

Design, implement, and support scalable, secure cloud and data platform environments across AWS, Azure, and GCP. The role involves Python automation, Airflow and Databricks administration, Terraform-based infrastructure provisioning, CI/CD and GitOps deployment, Kubernetes, cloud security, self-service platform development, troubleshooting, and collaboration with architects and delivery teams. Requires long-term work from home and permanent night-shift availability.

Designs, builds, and automates Azure and Microsoft 365 cloud platforms using infrastructure as code. Resolves complex incidents, escalations, and change requests; supports client onboarding, migrations, service improvements, and SLA management. Develops automation, mentors junior engineers, partners with cybersecurity and relationship teams, and provides senior technical sign-off. Participates in weekend and public-holiday support rotations.

Administer, maintain, and optimize Linux systems across RHEL, CentOS, and Ubuntu environments. Troubleshoot operating system, performance, resource, and networking issues; automate administration with Bash; and manage Proxmox and KVM virtualization. Configure Juniper vSRX virtual firewalls, centralized policies, and network segmentation in multi-tenant environments. Support ticket-driven incident management, documentation, and collaboration with globally distributed infrastructure and NOC teams. Requires a permanent night shift and long-term work-from-home arrangement.

Designs, implements, maintains, and troubleshoots enterprise and datacenter networks. Manages routing, switching, BGP, Juniper switches and firewalls, network security, high-availability infrastructure, upgrades, migrations, capacity planning, monitoring, incident response, documentation, and change management. Collaborates with customers, vendors, providers, and internal teams while serving as a senior escalation point. Contributes to network automation and operational improvements.

Provides first-contact technical support for UCaaS, VoIP, and collaboration services. Handles inbound and outbound customer communications, troubleshoots endpoint, connectivity, registration, voicemail, and call-routing issues, manages support tickets, performs user provisioning and routine service requests, and documents resolutions. Requires help desk experience, UCaaS or VoIP knowledge, networking fundamentals, ticketing-platform experience, Microsoft 365 proficiency, and strong communication skills. The role involves a permanent night shift and long-term work-from-home arrangement.

Designs and leads enterprise infrastructure and hybrid cloud architectures across compute, storage, virtualization, backup, disaster recovery, and cloud integration. Conducts assessments, discovery, proof-of-concept activities, and technical validations; develops architecture documents, roadmaps, and implementation plans; and presents recommendations to clients and executives. Provides technical guidance during implementations and migrations, troubleshoots complex infrastructure issues, evaluates emerging technologies, ensures security and compliance alignment, and mentors engineering and delivery teams.

Lead hands-on implementation, support, troubleshooting, and modernization of enterprise datacenter infrastructure across compute, storage, virtualization, and backup/disaster recovery. Independently manage infrastructure projects from planning through completion, perform migrations and technical assessments, resolve complex issues, produce technical documentation, and collaborate with architects, clients, and engineering teams. The role requires long-term work from home and a permanent night shift.

Leads complex IT installations and client emergencies while providing remote and on-site support for desktops, servers, networks, cloud environments, and escalations. Mentors junior staff, supports cybersecurity and infrastructure architecture, contributes to pre-sales scoping and project design, maintains documentation and SLAs, and manages client relationships. The role includes rotating after-hours on-call coverage and a permanent night-shift schedule.

Designs and maintains production-ready AI automation solutions using Microsoft Power Platform, Dataverse, Microsoft Graph, Microsoft 365, APIs, and MSP tools. Builds LLM-enabled workflows, integrates systems, models data, and improves operational efficiency for multiple clients or organizations. The role emphasizes reliability, security, maintainability, documentation, error handling, and lifecycle management. Requires strong scripting and systems-thinking skills, with independent end-to-end ownership in a remote, permanent night-shift environment.

Designs, deploys, configures, and validates VMware Cloud Foundation 9 environments across single-site, stretched, multi-site, and global data centers. Leads design workshops, develops enterprise architectures, oversees project delivery, advises sales teams and customers, and ensures adoption of VMware best practices. The role also provides technical leadership, customer presentations, documentation, peer training, and accountability for customer satisfaction and project outcomes.