Jobs at ScalableOS

Provides advanced server and infrastructure engineering for a remote MSP. Administers Windows and Linux systems, virtualization, identity, Microsoft 365, cloud, storage, backup, monitoring, and disaster recovery platforms. Leads escalated incident resolution, root cause analysis, change management, security reviews, automation, client onboarding, and proactive infrastructure improvements. Supports P1/P2 outages, vendors, documentation, and rotating after-hours coverage while mentoring junior engineers and responsibly using AI tools.

Administer and optimize the LogicMonitor monitoring platform across servers, networks, applications, cloud resources, and APIs. Responsibilities include device onboarding, alert and threshold tuning, DataSource development, platform troubleshooting, ServiceNow integrations, automation, reporting, documentation, and cross-functional collaboration. The role requires scripting with Groovy, Java, Python, and PowerShell, plus expertise in infrastructure monitoring, REST APIs, Azure, AWS, SNMP, WMI, and enterprise systems. This is a permanent night-shift, work-from-home position.

Provides Level 3 technical support by remediating monitoring alerts, security vulnerabilities, missing patches, hardware and software issues, and infrastructure updates. Troubleshoots Windows servers, networks, Hyper-V, and VMware environments; supports remote deployments and emergency outages; performs after-hours changes; documents resolutions; creates technical documentation; and recommends process improvements. Requires permanent night-shift availability and willingness to work remotely long term.

Provides Level 2 technical support in an MSP environment, troubleshooting end-user devices, Microsoft 365, servers, cloud infrastructure, networking, virtualization, and business applications. Manages help desk tickets, follows escalation and documentation procedures, communicates proactively with clients, and resolves complex technical issues while maintaining customer satisfaction. Requires four years of MSP experience, strong Windows and networking expertise, familiarity with RMM and PSA tools, and willingness to work permanently from home on a night shift.

Provides remote helpdesk and desktop support for end users, troubleshooting operating systems, applications, hardware, networks, VoIP, mobile devices, security tools, and access issues. Documents incidents, manages escalations, creates users in Active Directory, supports Microsoft and Linux environments, and coordinates with other teams. The role requires strong communication, customer service, multitasking, technical problem-solving, permanent remote work, and a night-shift schedule.

Reviews completed sales paperwork, stages support and maintenance contracts in an ERP system, manages recurring and meter billing, handles invoice questions, runs profit-and-loss reports, identifies irregularities, responds to contract coverage inquiries, and prepares account reviews. The role requires Excel reporting, customer communication, independent remote work, and night-shift availability aligned with U.S. time zones.

Oversee billing, collections, disbursements, tax and regulatory compliance, payment processing, month-end closing, bank reconciliations, local permit renewals, and financial schedules. The role requires CPA credentials, strong accounting experience, QuickBooks expertise, payroll knowledge, and familiarity with Philippine BIR, LGU, and SEC requirements while working remotely from Metro Manila.

Provides remote technical support, troubleshooting, administration, maintenance, and assessments for client network infrastructure. Supports firewalls, routers, switches, and access points; performs upgrades and reconfigurations; identifies recurring issues; recommends improvements; and maintains documentation. Mentors team members on escalated network issues and contributes to managed services NOC operations, client communication, and after-hours support as needed.

Owns creative design, website management, SEO/SEM/AEO, marketing automation, analytics, and integrated B2B demand-generation campaigns. The role creates marketing assets, manages digital experiences and landing pages, launches HubSpot campaigns, optimizes search and paid media, analyzes performance, and supports brand, product launch, events, sales enablement, and pipeline growth initiatives.

Manage a high-volume portfolio of small to mid-sized client accounts, serving as the primary relationship owner. Responsibilities include handling inquiries, coordinating cross-functional issue resolution, maintaining documentation and escalation procedures, monitoring client sentiment and risks, and supporting retention through responsive, consultative service.

Manages sales administration and client interaction, including proposals, account reviews, presentations, sales initiatives, reports, calendar management, and projects. Supports executive activities while maintaining responsiveness, organization, initiative, and urgency. Requires intermediate Excel and PowerPoint skills, willingness to work permanently from home, and availability for a permanent night shift aligned with U.S. time zones.

Executes Microsoft 365, Entra ID, Azure, Intune, Windows Server, and identity migration projects across multiple client tenants. Responsibilities include tenant hardening, hybrid identity troubleshooting, mail and file migrations, Azure infrastructure deployment, endpoint management, security configuration, PowerShell automation, client communication, documentation, and technical handover. The role requires independently delivering projects from discovery through cutover and post-migration support, including scheduled after-hours and weekend migration windows.

Designs, implements, maintains, and troubleshoots enterprise and datacenter networks. Manages routing, switching, BGP, Juniper EX/QFX switches, SRX firewalls, connectivity services, network upgrades, migrations, monitoring, capacity planning, and incident response. Serves as a senior escalation point, coordinates with customers and network providers, maintains documentation, follows change-management processes, and contributes to automation and operational improvements. The role requires permanent night-shift availability and supports a long-term work-from-home arrangement.

Leads complex IT installations and client-wide emergency responses while providing remote and on-site support for desktops, servers, networks, and cloud environments. Serves as a technical lead, mentors junior staff, troubleshoots escalated issues, supports migrations and Microsoft 365 projects, participates in technical scoping, and maintains client documentation and relationships. The role includes rotating after-hours support and a permanent night shift.

Supports recruitment coordination, ATS maintenance, background checks, right-to-work verification, onboarding, employee record management, compliance training, benefits administration, HR reporting, and general HR administration. The role requires strong organization, attention to detail, communication skills, Microsoft Office proficiency, UK employment law knowledge, flexibility, and availability for UK/GMT shifts while working remotely.

Conduct high-volume outbound prospecting to secure qualified appointments for sales representatives and meet monthly quotas. Responsibilities include making at least 150 daily dials, following campaign scripts and cadences, tracking activities in the CRM, confirming appointments, rescheduling no-shows, maintaining records, and participating in meetings and team activities. The role requires strong communication, resilience, time management, computer proficiency, telemarketing compliance knowledge, fluent American English, and permanent night-shift availability while working remotely.

Leads technical sales and solution architecture for complex enterprise networking and network security opportunities. Designs Cisco-based campus, branch, data center, wireless, NAC, SASE, and network segmentation solutions; conducts discovery, assessments, proposals, demonstrations, and proofs of concept. Develops designs, bills of materials, implementation approaches, and services estimates while presenting recommendations to technical and executive audiences. Provides billable consulting, architecture governance, practice development, mentoring, and technical leadership across sales and delivery teams.

Administer, maintain, monitor, and optimize Microsoft SQL Server databases for performance, reliability, availability, and security. Responsibilities include performance tuning, query optimization, debugging, troubleshooting, incident resolution, database integrations, SQL development support, documentation, change management, and collaboration with technical and business teams. The role requires at least three years of database administration experience and permanent night-shift, work-from-home availability.

Designs, implements, supports, and optimizes Microsoft Modern Work environments. Responsibilities include administering Microsoft 365, Intune, Entra ID, Exchange Online, Teams, SharePoint, OneDrive, Autopilot, Defender, and PowerShell; modernizing endpoint and identity environments; troubleshooting complex issues; delivering implementations and migrations; documenting solutions; and providing technical escalation guidance.

Designs, implements, administers, and troubleshoots Microsoft 365, Azure-connected Modern Work, hybrid identity, endpoint, and Windows infrastructure solutions. Responsibilities include Exchange, SharePoint, Teams, Intune, Entra ID, Active Directory, security controls, PowerShell automation, cloud migrations, endpoint modernization, and hybrid-to-cloud transformations. The engineer leads technical workstreams, performs root-cause analysis, creates documentation, recommends improvements, and mentors junior staff.