Jobs at ScalableOS

The Knowledge Management Lead ensures operational documentation standards are established and maintained for various service areas by collaborating with technical teams and managing documentation processes.

The Account Manager manages a portfolio of small- to mid-sized clients, ensuring client satisfaction through effective communication, operational excellence, and collaboration with internal teams.

The Senior Linux Engineer manages and optimizes Linux systems, troubleshoots OS and infrastructure issues, and collaborates within teams.

The Outbound Engagement Specialist generates sales opportunities through cold prospecting, scheduling appointments, and maintaining CRM data, while meeting performance metrics.

The Presales Engineer assists clients with technology decisions, designs solutions, engages in requirements analysis, and collaborates with internal teams.

The Senior ServiceNow Developer develops and supports integration solutions, focusing on ServiceNow and JavaScript for various platforms, ensuring system integration stability and documentation.

Responsible for designing and developing high-performance, scalable applications using Go and Rust, primarily on Google Cloud Platform, while mentoring team members and driving best practices.

Oversee financial planning and analysis, partner with leaders for EBITDAR growth, manage reporting, and support M&A activities.

The Project Coordinator will manage client-facing IT projects, oversee onboarding, improve tracking systems, and ensure effective communication among stakeholders.

The Network Engineer is responsible for managing and optimizing network operations, onboarding clients, ensuring network security, and collaborating across global teams in a client-facing capacity.

The L3 Support Engineer provides technical support, remediates alerts and vulnerabilities, troubleshoots hardware/software issues, and creates documentation.

The Senior Network Engineer ensures operational continuity of a global network infrastructure, handling escalated incidents, monitoring performance, and managing changes.

The Senior Systems Engineer will lead migration to OpenShift, manage virtualization, optimize infrastructure, and troubleshoot complex issues while ensuring operational excellence.

The Level 3 Support Engineer provides advanced technical support, resolves complex IT issues, mentors junior staff, and maintains IT infrastructure.

The Network Engineer maintains network infrastructure services, resolves network incidents, monitors network resources, and supports service provisioning in a high-performance environment.

The L2 Helpdesk Engineer provides technical support, troubleshooting hardware and software issues, manages incidents and service requests, and ensures customer satisfaction in a Managed Service Provider environment.

The L3 Engineer troubleshoots Windows OS and networking issues, manages server and workstation systems, and provides customer support, while mentoring team members.

The Senior IT Support Engineer will provide technical support for client systems, ensuring excellent customer service while troubleshooting hardware, software, and network issues. Responsibilities include incident ownership, documentation, vulnerability assessments, and collaboration within a team. Required qualifications include 5+ years of experience and relevant certifications.

The Client Success Account Manager manages enterprise customer accounts, drives retention and renewal, identifies growth opportunities, and ensures customer satisfaction and success through strategic engagement.

The Cybersecurity Analyst monitors and responds to security alerts, conducts investigations, collaborates with teams for remediation, and maintains documentation.