Senior Information Technology Manager

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Senior Information Technology Manager located in Batam, Indonesia.

What a typical day looks like:

• Plan, prioritize, and manage IT support and maintenance activities to ensure that organization’s information systems function reliably and that IT resources are used effectively. 
• Research, evaluate, and recommend hardware and software products that will enhance the capabilities of the organization’s information systems. 
• Liaise with functional or operational area managers to understand their current and future information needs and determine how information systems should be installed, configured, and maintained to best meet these needs. 
• Lead, direct, evaluate, and develop a team of information systems professionals and support staff to ensure that the organization’s information systems are supported effectively and within budget.
• Approve system development cost estimates, budgets, and schedules.
• Direct daily department activities in order to maximize system utilization and support business needs as it pertains to a site’s IT infrastructure.  Examples include IMAC, VMAC, and responding to Help Desk tickets.
• This IT infrastructure includes (but is not limited to) LAN, WAN, telephony, server administration, desktop support, printers and barcode scanners. 
• Manages the relationship with the service providers of any outsourced infrastructure component.  This includes managing the service level agreement, change management, maintaining a thorough understanding of cost issues including participating in negotiation of new cost schedules.
• Manage business continuity and recovery of company’s information systems, including needs analysis, design, plan development, implementation and documentation.  
• Select, develop and evaluate personnel to ensure the efficient operation of the function.
• Provide technical &/or project leadership for mid to large-scale projects.
• Provide solutions to a wide range of difficult problems requiring creative solutions.
• Frequently deal with inter-organizational and external contacts

The experience we’re looking to add to our team:

• Typically requires 12-15 years of related experience, including supervision
• Focus on IT operation, automation, digitalization, and innovation, preferably with experience in the electronics manufacturing sector in Batam
• Knowledge of AI/ML, Python, Github Copilot, LLM, Microsoft Copilot, and .Net. is an advantage
• Familiar with IT tools such as ServiceNow.
• PMP certification is an advantage.
• Expected to drive and implement process improvements across various departments (e.g., Production, Quality, Engineering).

FA22

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Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).