Job Title:
Senior Manager, Customer EnablementJob Description:
Here at Entegris, we use advanced science to enable technologies that transform the world, and we are seeking employees who have the drive to continue that mission.
Please note: This opportunity can be located in Arizona, Texas, or Idaho and will work remotely.
The role:
The Senior Manager, Customer Enablement is responsible for building and leading a team of Customer Enablement (Sales) Professionals that drive enhanced Customer satisfaction, increased product adoption, and build long-term relationships for Entegris’ most critical Customers.
What you'll do:
Drive increased customer satisfaction
Remotely manage a team of Customer Enablement (CE) Account Managers
Mentor and develop CE talent to enable future advancement in the Commercial organization
Utilize team to manage and grow Revenue for our four largest Global Strategic Customers (GSC) sites in North America
Align local Sales Strategies with the GSC Key Account Managers
Provide up to date and accurate forecasts for the assigned Accounts
Partner with Finance and related functions for Accounts Receivables escalations for the assigned GSC and other assigned Accounts
Promote and assist with Semi-annual Business Reviews
Be a subject matter expert on the leading-edge fab market in North America and be able to translate into impact on Entegris products
Establish process and programs that enhance Entegris’ Customer scorecard
What we seek:
Minimum of 10 years Sales experience with direct management experience
Strong background with the North American Semiconductor fabs
- Excellent interpersonal and communications skills, experience working in a matrix environment and managing multiple priorities and projects with dynamic timelines to execution
Is curious, seeking to understand opportunities, challenges, issues, and solutions to a level that optimizes insights for maximum resolution
Ability to effectively deal with ambiguity
Strong written and verbal communication skills, with a strong background in data analysis including Excel and other database tools. Proficient in PowerPoint
Proficiency and prior experience with Salesforce CRM platform
Your success will be measured by:
Success for the role is not defined solely on the outcome of a project but rather a combination of the results and how these results were achieved.
People and Teamwork
- Motivate and inspire both the Team and the Customer by helping build strong relationships that leverage Entegris’ core competencies
Self-motivated, curious, and creative problem solver
Enjoy coaching and developing talent
Accountability, Integrity, Trust
Provide realistic assessments of market conditions and align these to the forecast.
Strong communication and presentation skills; capable of effective communications.
Creativity and Innovation
Collaborate and influence cross functionally in a matrixed organization to help develop internal competencies and remove barriers to Customer Satisfaction.
Dedication to Excellence
Become a trusted resource and advisor that helps develop the culture of trust and excellence from our Customers
What We Offer:
Our total rewards package goes above and beyond just a paycheck. Whether you’re looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.
Compensation: $150,000–$178,500 a year range with actual pay dependent on candidate overall skills for the role
Annual bonus eligible
Progressive paid time off policy that empowers you to take the time you need to recharge
Generous 401(K) plan with an impressive employer match with no delayed vesting
Excellent health, dental and vision insurance packages to fit your needs
Education assistance to support your learning journey
A values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence
Company anticipates the application window closing approximately 5 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require Company to shorten or extend the application window
Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.
At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.
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Top Skills
What We Do
Artificial intelligence, augmented reality, Internet of Things – these are not just trends, they are drivers changing the way people live across the globe. With these new drivers and the increasing speed of innovation, there comes an expectation for higher-quality, higher-performing technologies at a faster pace.
Every day, and for more than 50 years, Entegris’ singular mission has been to help customers utilize our advanced science-based solutions to support demand drivers; to innovate faster and more efficiently; and ultimately to transform the world. Through the power of our solutions and technology expertise, Entegris provides customers with innovative, science-based solutions to their toughest technology challenges.
Headquartered in Billerica, Massachusetts, Entegris employs approximately 5,800 people worldwide, with roughly half employed in Asia-Pacific or Europe.
With research and development, customer service, analytical labs, and manufacturing in Asia-Pacific, North America and Europe, Entegris supports customers around the globe as they take technology to the next level.
