We’re looking for a Senior Information Risk Specialist to join our Governance, Risk and Compliance team at MBPS. This role sits within Global Information Risk Management and supports multiple areas of risk as part of a shared team. This role supports multiple risk domains including Information Risk Management, Third-Party Risk, and Disaster Recovery.
You will play a key role in reviewing and assessing disaster recovery tests, ensuring results are properly documented, risks are identified, and follow-up actions are tracked through to completion. You’ll work closely with different teams across the business to ensure consistent and effective risk management practices.
This role is ideal for someone who enjoys hands-on analysis, documentation, and collaboration, while also contributing to improving processes and strengthening how risk is managed across the organization.
Position Responsibilities:
- Perform independent reviews of disaster recovery (DR) tests, validating evidence and identifying gaps or risks
- Document findings, observations, and conclusions accurately in centralized tracking tools
- Support intake, prioritization, and tracking of DR activities requiring CoE oversight
- Monitor and follow through on remediation actions and corrective action plans (CAPs) with stakeholders
- Collaborate with DR, IRM, and business teams to gather information and communicate expectations and findings
- Contribute to reporting, metrics, and process improvements, ensuring alignment with CoE SOPs, SLAs, and governance standards
Required Qualifications:
- 3–5 years of experience in Information Risk Management, with strong hands-on exposure to Disaster Recovery (DR) risks, controls, and testing
- Solid understanding of DR concepts, testing methodologies, and IT infrastructure/application recovery
- Familiar with risk and operational tools such as RCSA, incident management, loss tracking, and root cause analysis
- Proficient in MS Office; experience with data analytics tools (e.g., Power BI) is a plus
- Strong communication skills (written and verbal) with ability to work with cross-functional stakeholders
- Detail-oriented with strong analytical, problem-solving, and multitasking skills, able to work with minimal supervision
Preferred Certifications:
- Certified Business Continuity Professional (CBCP)
- Certified Business Resilience IT Professional (CBRITP)
- CISA, CISM, CISSP, or CRISC
When you join our team:
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Working Arrangement
Skills Required
- 5-7 years of experience in information risk management
- Strong working knowledge of disaster recovery concepts
- Understanding of business continuity and operational risk tools
- Proficiency in MS Office
- Experience with data analytics tools
- Strong written and verbal communication skills
- Detail-oriented with analytical skills
- Ability to manage multiple tasks with limited oversight
- University undergraduate degree
- PREFERRED CERTIFICATIONS: CBCP, CBRITP, CISA, CISM, CISSP, CRISC
Manulife Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Manulife and has not been reviewed or approved by Manulife.
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Healthcare Strength — Healthcare coverage is portrayed as comprehensive, spanning medical, dental, prescription drugs, vision, critical illness, and short- and long-term disability. Mental-health support is emphasized via EAP-style services and high annual coverage limits in some regions, alongside wellness programs and navigation tools.
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Retirement Support — Retirement offerings are positioned as a meaningful part of total rewards, including group RRSP/defined contribution pension options and employer matching in some cases. Ownership-related programs such as share purchase/stock options are also described as available for eligible employees.
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Flexible Benefits — Benefits are described as robust and flexible, with customizable packages and spending-account style options in some plans. Digital tools (mobile app/claims) and reward-linked wellness programs are framed as making benefits easier to use and more engaging.
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What We Do
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms
